You can check UCCE srnd, configuration guides and administration guides.<br><br><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/design/guide/uccesrnd80.pdf">http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/design/guide/uccesrnd80.pdf</a><br>
<a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_2/configuration/guide/serviceability.pdf">http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_2/configuration/guide/serviceability.pdf</a><br>
<a href="http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_tech_notes_list.html">http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_tech_notes_list.html</a><br><a href="http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_configuration_examples_list.html">http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_configuration_examples_list.html</a><br>
<br clear="all"><b>--</b><br><b>Dew Swen<br>CCVP, CCDP, CCNP<br><br></b><br>
<br><br><div class="gmail_quote">On Wed, Nov 17, 2010 at 5:41 PM, Matthew Saskin <span dir="ltr"><<a href="mailto:msaskin@gmail.com">msaskin@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
I don't believe there are any books published on UCCE.  Best place to start is the SRND and the application/administration guides.<div><br><div><font color="#888888">Matthew Saskin<br><a href="mailto:msaskin@gmail.com" target="_blank">msaskin@gmail.com</a><br>

203-253-9571<br><br>
<br><br></font><div class="gmail_quote"><div><div></div><div class="h5">On Tue, Nov 16, 2010 at 1:00 AM, Cheng, Karen <span dir="ltr"><<a href="mailto:Karen.Cheng@racq.com.au" target="_blank">Karen.Cheng@racq.com.au</a>></span> wrote:<br>
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<p class="MsoNormal">Heya,</p>
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<p class="MsoNormal">Does anyone out there know of where to obtain study material related to Cisco UCCE?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Not really after exam stuff but more self-study guides or Cisco Press books although I couldn’t find anything on Cisco press itself.</p>
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<p class="MsoNormal"><b><i><span style="font-size: 10pt; color: rgb(0, 52, 120);">Karen Cheng</span></i></b><span style="font-size: 12pt; font-family: "Times New Roman","serif";"></span></p>
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<p class="MsoNormal"><i><span style="font-size: 10pt; color: rgb(0, 52, 120);">Voice Network Engineer</span></i><span style="font-size: 12pt; font-family: "Times New Roman","serif";"></span></p>
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