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What version are you on?<br>
<br>
Core dumps are read from bottom to top.<br>
<br>
receiveLoop..qbeGet exactly matches the backtrace in the Release-note
of CSCso02381 that is visible in Cisco Bug Toolkit. That looks like a
good starting point.<br>
<br>
/Wes<br>
<br>
Lewis, Chris wrote:
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<div class="Section1">
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">As per Wes below,
can anyone shed some light on how to work out
the backtrace results:<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">This is what I had
on one of my nodes today:<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">backtrace<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"><span style=""> </span>===================================<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"><span style=""> </span>#0<span
style=""> </span>0x00362a92 in strncpy () from
/lib/tls/libc.so.6<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#1<span style=""> </span>0x00a2cf38
in
OK_BOD_strncpy () from /lib/csa/libcsa.so.6<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#2<span style=""> </span>0x00a2a570
in
strncpy () from /lib/csa/libcsa.so.6<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#3<span style=""> </span>0x080b272b
in
CQBE_Parser::qbeGet (pMsgBuf_=0x14ffe000, pParsedMsg_=0x14fed5ec,
pQbeString_=0x2e312e36, pNextOffset_=0x14fed46c) at qbeparser.cpp:410<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#4<span style=""> </span>0x080b4e06
in
CTIQBE::ProviderOpenCompletedEvent::qbeGet (this=0x80b272b,
pMsgBuf_=0x14ff15c0, pNextOffset_=0x14fed46c) at qbeparser.cpp:2847<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#5<span style=""> </span>0x080b94cc
in
CQBE_Parser::qbeParse (this=0x14ff15a0, pInputMsg_=0x14ff15c0,
inputMsgLength_=89, pParsedMsg_=0x14fed5a0, parsedMsgBufferSize_=16384)
at
qbeparser.cpp:5558<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#6<span style=""> </span>0x08095261
in
CCtiInterface::receiveLoop (this=0x0) at ctireceiver.cpp:428<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#7<span style=""> </span>0x00000000
in ??
()<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">CHris<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"><o:p> </o:p></span></font></p>
<div>
<div
style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext; font-weight: bold;"
lang="EN-US">From:</span></font></b><font color="black" face="Tahoma"
size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;"
lang="EN-US"> Wes Sisk [<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> 17 November 2010
16:01<br>
<b><span style="font-weight: bold;">To:</span></b> Lewis, Chris<br>
<b><span style="font-weight: bold;">Cc:</span></b> <a class="moz-txt-link-abbreviated" href="mailto:Scott.Voll@wesd.org">Scott.Voll@wesd.org</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: FW:
[cisco-voip] FW:
[RTMT-ALERT-CMPUB-Cluster] CoreDumpFileFound<o:p></o:p></span></font></p>
</div>
</div>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;">Hi Chris,<br>
<br>
Please post this to cisco-voip list or the Cisco Support Community.
It's
best to discuss in open forum so all can contribute and benefit.<br>
<br>
/Wes<br>
<br>
Lewis, Chris wrote: <o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Hi Scott/Wes,</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">How did you work out
the
backtrace? I have a similar issue and was wondering how you knew it
was
that specific Bug?</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Chris</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<div>
<div
style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext; font-weight: bold;"
lang="EN-US">From:</span></font></b><font color="black" face="Tahoma"
size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;"
lang="EN-US"> <a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b><span style="font-weight: bold;">On Behalf Of </span></b>Wes Sisk<br>
<b><span style="font-weight: bold;">Sent:</span></b> 27 January 2010
19:40<br>
<b><span style="font-weight: bold;">To:</span></b> Voll, Scott<br>
<b><span style="font-weight: bold;">Cc:</span></b> Cisco VoIP (<a
moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] FW:
[RTMT-ALERT-CMPUB-Cluster] CoreDumpFileFound</span></font><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;">RTMT check boxes:<br>
trace and log central<br>
collect files<br>
"select ccm services/applications" -> cisco extended functions,
cisco extended functions report<br>
"select system services/applications" -> cisco corefile recovery
tool<br>
<br>
/Wes<br>
<br>
On Wednesday, January 27, 2010 2:17:24 PM, Voll, Scott <a
moz-do-not-send="true" href="mailto:Scott.Voll@wesd.org"><Scott.Voll@wesd.org></a>
wrote:<br style="">
<!--[if !supportLineBreakNewLine]--><br style="">
<!--[endif]--><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Wes—</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">I feel like a dip
shmoe for
asking…. But how do I get the:</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Core files and CEF
traces?</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Scott</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<div>
<div
style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext; font-weight: bold;">From:</span></font></b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">
Wes Sisk [<a moz-do-not-send="true" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>]
<br>
<b><span style="font-weight: bold;">Sent:</span></b> Wednesday,
January 27, 2010
11:00 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Voll, Scott<br>
<b><span style="font-weight: bold;">Cc:</span></b> Cisco VoIP (<a
moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] FW:
[RTMT-ALERT-CMPUB-Cluster] CoreDumpFileFound</span></font><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;">Good news: you're not the only one seeing
this on
6.1.4 which is supposed to already contain the fix<br>
bad news: no root cause yet so more investigation is required<br>
<br>
best bet is to open a TAC case with the backtrace, version, core file,
and cef
traces. it is possible the fix did not get merged properly. but that
is
still a discussion that needs to come out of a specific tac case.<br>
<br>
/Wes<br>
<br>
On Wednesday, January 27, 2010 1:42:15 PM, Voll, Scott <a
moz-do-not-send="true" href="mailto:Scott.Voll@wesd.org"><Scott.Voll@wesd.org></a>
wrote:<br>
<br style="">
<!--[if !supportLineBreakNewLine]--><br style="">
<!--[endif]--><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">6.1.4.2000.2</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<div>
<div
style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext; font-weight: bold;">From:</span></font></b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">
Wes Sisk [<a moz-do-not-send="true" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>]
<br>
<b><span style="font-weight: bold;">Sent:</span></b> Wednesday,
January 27, 2010
10:40 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Voll, Scott<br>
<b><span style="font-weight: bold;">Cc:</span></b> Cisco VoIP (<a
moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] FW:
[RTMT-ALERT-CMPUB-Cluster] CoreDumpFileFound</span></font><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;">you didn't include what version you are
running ;)<br>
<br>
Looks like<br>
CSCso02381 CEF core due to invalid incoming QBE message
header <br>
<br>
I just updated the RNE to include the include the backtrace, check bug
toolkit
in 24-48 hours.<br>
<br>
Looks like it's fixed in 6.1(3.3206.1), 6.1(4), and 7.0(1). What
version
are you running?<br>
<br>
/Wes<br>
<br>
On Wednesday, January 27, 2010 12:14:32 PM, Voll, Scott <a
moz-do-not-send="true" href="mailto:Scott.Voll@wesd.org"><Scott.Voll@wesd.org></a>
wrote:<br>
<br>
<br style="">
<!--[if !supportLineBreakNewLine]--><br style="">
<!--[endif]--><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Where do I find this
“backtrace” in the bug toolkit?</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Here is my backtrace:</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#0 0x0032ca92 in
strncpy () from
/lib/tls/libc.so.6</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#1 0x00e17f38 in
OK_BOD_strncpy ()
from /lib/csa/libcsa.so.6</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#2 0x00e15570 in
strncpy () from
/lib/csa/libcsa.so.6</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#3 0x080b26eb in
CQBE_Parser::qbeGet
(pMsgBuf_=0x1756f000, pParsedMsg_=0x1755e5ec, pQbeString_=0x2e312e36,
pNextOffset_=0x1755e46c) at qbeparser.cpp:410</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#4 0x080b4dc6 in
CTIQBE::ProviderOpenCompletedEvent::qbeGet (this=0x80b26eb,
pMsgBuf_=0x175625c0, pNextOffset_=0x1755e46c) at qbeparser.cpp:2847</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#5 0x080b948c in
CQBE_Parser::qbeParse (this=0x175625a0, pInputMsg_=0x175625c0,
inputMsgLength_=89, pParsedMsg_=0x1755e5a0, parsedMsgBufferSize_=16384)
at
qbeparser.cpp:5542</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#6 0x08095221 in
CCtiInterface::receiveLoop
(this=0x0) at ctireceiver.cpp:428</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">#7 0x00000000 in ??
()</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Scott</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<div>
<div
style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext; font-weight: bold;">From:</span></font></b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">
Wes Sisk [<a moz-do-not-send="true" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>]
<br>
<b><span style="font-weight: bold;">Sent:</span></b> Wednesday,
January 27, 2010
8:46 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Voll, Scott<br>
<b><span style="font-weight: bold;">Cc:</span></b> Cisco VoIP (<a
moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] FW:
[RTMT-ALERT-CMPUB-Cluster] CoreDumpFileFound</span></font><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;">yep, it means your cef process generated a
core
dump. i.e. it crashed. this is the equivalent of windows dr.watson
and user.dmp.<br>
<br>
First level diagnosis:<br>
from the CLI use 'utils core list' to identify the core file and then
'utils
core analyze' to generate the backtrace from the core file. you
*should*
be able to search for the backtrace in bug toolkit to find the relevant
defect.
if btk is not cooperating then open a tac case and provide your CM
version and
the backtrace. That is adequate to identify the defect for known
crashes.<br>
<br>
Second level diagnosis:<br>
If the backtrace does not match a known signature then we have to
diagnose the
core. That requires:<br>
- the actual cef core file (core files may be very large)<br>
- the backtrace from the core file<br>
- cef traces for 1 hour leading up to the failure<br>
- possibly other traces such as cm SDI/SDL for the same timeframe<br>
<br>
/Wes<br>
<br>
<br>
On Wednesday, January 27, 2010 10:41:41 AM, Voll, Scott <a
moz-do-not-send="true" href="mailto:Scott.Voll@wesd.org"><Scott.Voll@wesd.org></a>
wrote:<br>
<br>
<br>
<br style="">
<!--[if !supportLineBreakNewLine]--><br style="">
<!--[endif]--><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">I’m not finding much
on a Google
search. Any idea what this means?</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">I’m guessing a Cisco
Extended
Function crashed on my first node, but not quite sure what needs to be
done or
if this is a tac case.</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">From a TAC point of
view which RTMT logs
should I be getting if I need to open a ticket?</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">This is the first
time I’ve seen
this error.</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Thanks</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">Scott</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);">PS. CM 6.1.4-2000.2</span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></font><o:p></o:p></p>
<div
style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; font-weight: bold;">From:</span></font></b><font
face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";">
<a moz-do-not-send="true" href="mailto:RTMT_Admin@wesd.org">RTMT_Admin@wesd.org</a>
[<a moz-do-not-send="true" href="mailto:RTMT_Admin@wesd.org">mailto:RTMT_Admin@wesd.org</a>]
<br>
<b><span style="font-weight: bold;">Sent:</span></b> Wednesday,
January 27, 2010
6:06 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Voll, Scott<br>
<b><span style="font-weight: bold;">Subject:</span></b>
[RTMT-ALERT-CMPUB-Cluster]
CoreDumpFileFound</span></font><o:p></o:p></p>
</div>
<p class="MsoNormal"><font color="black" face="Calibri" size="2"><span
style="font-size: 11pt;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span
style="font-size: 12pt; font-family: "Times New Roman","serif";">CoreDumpFileFound
TotalCoresFound : 1 CoreDetails : The following lists up to 6 cores
dumped by
corresponding applications. Core1 : Cisco Extended Functions
(core.13530.11.cef.1264601139)
AppID : Cisco Log Partition Monitoring Tool ClusterID : NodeID : CM1 .
The
alarm is generated on Wed Jan 27 06:05:44 PST 2010. </span></font><o:p></o:p></p>
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