<html><body bgcolor="#FFFFFF"><div>Hi guys. I've seen MOC RCC working with EM. </div><div><br></div><div>Have you checked the box to enable deskphone control is their CUPS profile? </div><div>Or checked that the users primary extension is set in CUCM. Plus associate the user to the DN. </div><div><br></div><div>Cheers</div><div>Dana</div><div><br>Sent from an iPhone.</div><div><br>On 28/11/2010, at 3:43 PM, "Hughes, Scott GRE-MG" <<a href="mailto:SHughes@GREnergy.com">SHughes@GREnergy.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Apparently, I somehow replied to the wrong thread with this message earlier…<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">This doesn’t answer your question exactly, but we have CUPC deskphone control working with EM profiles with CUPS/CUPC 8.0 and CUCM 7<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CUPC 8 is lightyears better than 7..<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We don’t use OCS at all, however.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Scott<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Boon<br><b>Sent:</b> Friday, November 26, 2010 6:35 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br><b>Subject:</b> [cisco-voip] CUPS7 - deskphone control & RCC when using Extension Mobility<o:p></o:p></span></p></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal" style="margin-bottom:12.0pt">Hi, <br><br>Has anyone successfully deployed MOC RCC in CUPS 7 with CUCM7 for Extension Mobility users?<br><br>I dont see any SIP messages from the OCS server when running traces on the SIP Proxy service in RTMT. <br><br>I'm also not able to get CUPC deskphone control to work with an EM profile but it has no problems when I associate a physical phone with the CUPC user. <br><br>I'm starting to think that deskphone control does not work with EM for MOC RCC or CUPC. Am I correct?<br><br>Thanks.<br><br><o:p></o:p></p></div><font face="monospace"><br>
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