Oh I see. That's actually a pretty smart solution. Unfortunately, I'm positive the reliability of CUCM over CAD is greater. Are you using the answer action or a keystroke macro to the CAD interface? Which ever you are using, try the opposite to see if you have any additional luck.<div>
<br></div><div>Also, do you think it's not firing the event, or that it is, but the CTI message is simply failing to get the job done? If you do not know, then turn on CAD debugging, run some tests (successes and failures), and then scan the CAD logs to see at which point the failure occurs.</div>
<div><br></div><div>Anthony<br><br><div class="gmail_quote">On Tue, Dec 14, 2010 at 1:55 AM, ciscovoice cisco <span dir="ltr"><<a href="mailto:ciscovoice22@gmail.com">ciscovoice22@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
If we use call manager it will auto answer any call to that extension we are using desktop administrator so it only auto answers based on selected incoming calls <br><div><div></div><div class="h5"><br><div class="gmail_quote">
On Tue, Dec 14, 2010 at 3:11 AM, Anthony Holloway <span dir="ltr"><<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204, 204, 204);padding-left:1ex">You should use callmanager to configure the auto answer. You can even choose to auto answer with the handset, speaker, or headset.<div>
<br></div><div>Anthony<br><br><div class="gmail_quote"><div>On Mon, Dec 13, 2010 at 5:24 PM, ciscovoice cisco <span dir="ltr"><<a href="mailto:ciscovoice22@gmail.com" target="_blank">ciscovoice22@gmail.com</a>></span> wrote:<br>
</div><blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204, 204, 204);padding-left:1ex"><div>Hello <br><br>I am having a issue with uccx and auto answer I have configured a rule in <font color="black" face="Verdana,Arial,Helvetica" size="2"><font color="black" face="Verdana,Arial,Helvetica" size="2">desktop
administrator workflow to auto answer the problem is that the phones dont auto answer all the time hoping someone would know what I should look at. <br><br><br></font></font>
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