<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Check red text….which one should we believe:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><u>CSCte08121 <o:p></o:p></u></b></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Symptoms: Cisco IP phones running firmware that uses SCCP version 17 cannot register to SRST/CME-SRST, or will register but not obtain any lines. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Conditions: This symptom is observed on Cisco routers with Survivable Remote Site Telephony (SRST) and Cisco IOS Release 15.0(1)XA. This is the first image with SCCP version 17 support for SRST. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Workaround: Download the IP phone firmware to a Cisco IOS release image that does not use SCCP version 17. <b><u>For Cisco 79x1/5/2 phones and Cisco 797x phones, <span style='color:red'>this is 8.4 firmware</span></u></b>. For Cisco 7937 phones, obtain a load prior to 1.4(1).<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Ref: <a href="http://www.cisco.com/en/US/docs/ios/15_1/release/notes/151TCAVS.html">http://www.cisco.com/en/US/docs/ios/15_1/release/notes/151TCAVS.html</a> <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><u>CSCte08121 Bug Details<o:p></o:p></u></b></p><p class=MsoNormal><b><u><o:p><span style='text-decoration:none'> </span></o:p></u></b></p><p class=MsoNormal>SRST8.0: 7937, 79x1/5/2 with sccp version 17 would not register to SRST. <o:p></o:p></p><p class=MsoNormal>Symptoms: Cisco IP phones running firmware that uses SCCP version 17 cannot register to SRST/CME-SRST, or will register but not obtain any lines.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Conditions: This symptom is observed on Cisco routers with Survivable Remote Site Telephony (SRST) and Cisco IOS Release 15.0(1)XA. This is the first image with SCCP version 17 support for SRST.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Workaround: Download the IP phone firmware to a Cisco IOS release image that does not use SCCP version 17. <b><u>For Cisco 79x1/5/2 phones and Cisco 797x phones, <span style='color:red'>this is 8.3 firmware</span></u></b><span style='color:red'>. </span>For Cisco 7937 phones, obtain a load prior to 1.4(1).<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Ref: <a href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte08121">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte08121</a> <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#1F497D'>Best Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#1F497D'>Ahmed Elnagar | CCIE#24697 Voice<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#244061'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Networking Team Leader<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Raya IT - Professional Networking Services<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Mobile : +20190016211<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Tel : +20238276000 Ext. 2475<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Fax : +20238372930<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Email : <a href="mailto:ahmed_elnagar@rayacorp.com"><span style='color:blue'>ahmed_elnagar@rayacorp.com</span></a><br>Address : El Motamayez District - 6th of October<o:p></o:p></span></p><p class=MsoNormal><i><span style='font-family:"Arial","sans-serif";color:#1F497D'><img border=0 width=58 height=17 id="Picture_x0020_8" src="cid:image001.jpg@01CB9FCB.01A32E40" alt="Description: cid:image001.jpg@01CB8A26.89E6B660"><o:p></o:p></span></i></p><p class=MsoNormal><o:p> </o:p></p></div><DIV> </DIV>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. </body></html>