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Phone loads 8.4.x use SCCPv17.<br>
Loater phones loads use even newer versions of SCCP which will
experience the same problem documented in the defect.<br>
<br>
8.3.x and earlier will use a version earlier thank 17 which
IOS/CME/SRST can parse. Those versions may have other issues but
should not suffer from this specific problem.<br>
<br>
/Wes<br>
<br>
Ahmed Elnagar wrote:
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<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Okay
fine…now what is exactly meant by SCCP v17…is it any firmware after 8.3
or 8.4?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span
style="font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Best
Regards,<o:p></o:p></span></p>
<p class="MsoNormal"
style="background: white none repeat scroll 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span
style="font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Ahmed
Elnagar | CCIE#24697 Voice</span><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">
Wes Sisk [<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b>Sent:</b> Monday, December 20, 2010 3:55 PM<br>
<b>To:</b> Ahmed Elnagar<br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Cisco Docs conflicts!!!!<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">CM7.0 shipped with phone load 8.4 which
supported SCCPv17.<br>
<br>
To avoid v17 you need to go earlier than that.<br>
<br>
/Wes<br>
<br>
Ahmed Elnagar wrote: <o:p></o:p></p>
<p class="MsoNormal">Check red text….which one should we believe:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><u>CSCte08121 </u></b><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Symptoms: Cisco IP phones running firmware that
uses SCCP version 17 cannot register to SRST/CME-SRST, or will register
but not obtain any lines. <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Conditions: This symptom is observed on Cisco
routers with Survivable Remote Site Telephony (SRST) and Cisco IOS
Release 15.0(1)XA. This is the first image with SCCP version 17 support
for SRST. <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Workaround: Download the IP phone firmware to a
Cisco IOS release image that does not use SCCP version 17. <b><u>For
Cisco 79x1/5/2 phones and Cisco 797x phones, </u></b><b><u><span
style="color: red;">this is 8.4 firmware</span></u></b>. For Cisco
7937 phones, obtain a load prior to 1.4(1).<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Ref: <a moz-do-not-send="true"
href="http://www.cisco.com/en/US/docs/ios/15_1/release/notes/151TCAVS.html">http://www.cisco.com/en/US/docs/ios/15_1/release/notes/151TCAVS.html</a>
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><u>CSCte08121 Bug Details</u></b><o:p></o:p></p>
<p class="MsoNormal"><b> </b><o:p></o:p></p>
<p class="MsoNormal">SRST8.0: 7937, 79x1/5/2 with sccp version 17
would not register to SRST. <o:p></o:p></p>
<p class="MsoNormal">Symptoms: Cisco IP phones running firmware that
uses SCCP version 17 cannot register to SRST/CME-SRST, or will register
but not obtain any lines.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Conditions: This symptom is observed on Cisco
routers with Survivable Remote Site Telephony (SRST) and Cisco IOS
Release 15.0(1)XA. This is the first image with SCCP version 17 support
for SRST.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Workaround: Download the IP phone firmware to a
Cisco IOS release image that does not use SCCP version 17. <b><u>For
Cisco 79x1/5/2 phones and Cisco 797x phones, </u></b><b><u><span
style="color: red;">this is 8.3 firmware</span></u></b><span
style="color: red;">. </span>For Cisco 7937 phones, obtain a load
prior to 1.4(1).<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Ref: <a moz-do-not-send="true"
href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte08121">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte08121</a>
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span
style="font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Best
Regards,</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Ahmed
Elnagar | CCIE#24697 Voice</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-family: "Arial","sans-serif"; color: rgb(36, 64, 97);"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span
style="font-size: 9pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Networking
Team Leader</span></b><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 8pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Raya
IT - Professional Networking Services</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 8pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Mobile
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style="font-size: 8pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Tel
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style="font-size: 8pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Email
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<pre><o:p> </o:p></pre>
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<pre><o:p> </o:p></pre>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>cisco-voip mailing list<o:p></o:p></pre>
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