<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Okay great </span><span style='font-family:Wingdings;color:#1F497D'>J</span><span style='color:#1F497D'> thanks Wes.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#1F497D'>Best Regards,<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-family:"Arial","sans-serif";color:#1F497D'>Ahmed Elnagar | CCIE#24697 Voice</span><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br><b>Sent:</b> Monday, December 20, 2010 10:51 PM<br><b>To:</b> Ahmed Elnagar<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Cisco Docs conflicts!!!!<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Phone loads 8.4.x use SCCPv17.<br>Loater phones loads use even newer versions of SCCP which will experience the same problem documented in the defect.<br><br>8.3.x and earlier will use a version earlier thank 17 which IOS/CME/SRST can parse. Those versions may have other issues but should not suffer from this specific problem.<br><br>/Wes<br><br>Ahmed Elnagar wrote: <o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Okay fine…now what is exactly meant by SCCP v17…is it any firmware after 8.3 or 8.4?</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#1F497D'>Best Regards,</span><o:p></o:p></p><p class=MsoNormal style='background:white;-moz-background-clip: -moz-initial;-moz-background-origin: -moz-initial;-moz-background-inline-policy: -moz-initial;background-attachment:scroll;background-position-x:0%;background-position-y:50%'><span style='font-family:"Arial","sans-serif";color:#1F497D'>Ahmed Elnagar | CCIE#24697 Voice</span><o:p></o:p></p></div><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:-moz-use-text-color -moz-use-text-color'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> Wes Sisk [<a href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br><b>Sent:</b> Monday, December 20, 2010 3:55 PM<br><b>To:</b> Ahmed Elnagar<br><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] Cisco Docs conflicts!!!!</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>CM7.0 shipped with phone load 8.4 which supported SCCPv17.<br><br>To avoid v17 you need to go earlier than that.<br><br>/Wes<br><br>Ahmed Elnagar wrote: <o:p></o:p></p><p class=MsoNormal>Check red text….which one should we believe:<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><b><u>CSCte08121 </u></b><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Symptoms: Cisco IP phones running firmware that uses SCCP version 17 cannot register to SRST/CME-SRST, or will register but not obtain any lines. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Conditions: This symptom is observed on Cisco routers with Survivable Remote Site Telephony (SRST) and Cisco IOS Release 15.0(1)XA. This is the first image with SCCP version 17 support for SRST. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Workaround: Download the IP phone firmware to a Cisco IOS release image that does not use SCCP version 17. <b><u>For Cisco 79x1/5/2 phones and Cisco 797x phones, </u></b><b><u><span style='color:red'>this is 8.4 firmware</span></u></b>. For Cisco 7937 phones, obtain a load prior to 1.4(1).<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Ref: <a href="http://www.cisco.com/en/US/docs/ios/15_1/release/notes/151TCAVS.html">http://www.cisco.com/en/US/docs/ios/15_1/release/notes/151TCAVS.html</a> <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><b><u>CSCte08121 Bug Details</u></b><o:p></o:p></p><p class=MsoNormal><b> </b><o:p></o:p></p><p class=MsoNormal>SRST8.0: 7937, 79x1/5/2 with sccp version 17 would not register to SRST. <o:p></o:p></p><p class=MsoNormal>Symptoms: Cisco IP phones running firmware that uses SCCP version 17 cannot register to SRST/CME-SRST, or will register but not obtain any lines.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Conditions: This symptom is observed on Cisco routers with Survivable Remote Site Telephony (SRST) and Cisco IOS Release 15.0(1)XA. This is the first image with SCCP version 17 support for SRST.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Workaround: Download the IP phone firmware to a Cisco IOS release image that does not use SCCP version 17. <b><u>For Cisco 79x1/5/2 phones and Cisco 797x phones, </u></b><b><u><span style='color:red'>this is 8.3 firmware</span></u></b><span style='color:red'>. </span>For Cisco 7937 phones, obtain a load prior to 1.4(1).<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Ref: <a href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte08121">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte08121</a> <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#1F497D'>Best Regards,</span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#1F497D'>Ahmed Elnagar | CCIE#24697 Voice</span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#244061'> </span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Networking Team Leader</span></b><o:p></o:p></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Raya IT - Professional Networking Services</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Mobile : +20190016211</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Tel : +20238276000 Ext. 2475</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Fax : +20238372930</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Email : <a href="mailto:ahmed_elnagar@rayacorp.com">ahmed_elnagar@rayacorp.com</a><br>Address : El Motamayez District - 6th of October</span><o:p></o:p></p><p class=MsoNormal><i><span style='font-family:"Arial","sans-serif";color:#1F497D'><img border=0 width=58 height=17 id="Picture_x0020_8" src="cid:image001.jpg@01CBA0A7.E04A0100" alt="Description: cid:image001.jpg@01CB8A26.89E6B660"></span></i><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><o:p></o:p></p></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. </span><o:p></o:p></p><pre> <o:p></o:p></pre><pre style='text-align:center'><hr size=4 width="90%" align=center></pre><pre> <o:p></o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. 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The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. </body></html>