<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Check that the user you have used to sync/auth with LDAP is still working “this user should have credentials to never expires”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Add a random user on LDAP and make sure that it got replicate to CUCM tom make sure that replication is working normally.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Best Regards,<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Ahmed Elnagar | CCIE#24697 Voice</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>ccieid1ot<br><b>Sent:</b> Thursday, December 23, 2010 9:09 PM<br><b>To:</b> Buchanan, James<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] End User log on failed after imported from LDAP to CUCM<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p>Hi, they have both ccm admin phone n user along with end user group assigned. They were able to log on before.<o:p></o:p></p><div><p class=MsoNormal>On Dec 23, 2010 1:07 PM, "Buchanan, James" <<a href="mailto:jbuchanan@presidio.com">jbuchanan@presidio.com</a>> wrote:<br>> They might not be in the Standard CCM End Users group.<br>> <br>> James Buchanan | Technology Manager, UC | South Region | Presidio Networked Solutions<br>> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | <a href="mailto:jbuchanan@presidio.com">jbuchanan@presidio.com</a><mailto:<a href="mailto:jbuchanan@ctiusa.com">jbuchanan@ctiusa.com</a>><br>> D: 615-866-5729 | F: 615-866-5781 | <a href="http://www.presidio.com">www.presidio.com</a><<a href="http://www.presidio.com/">http://www.presidio.com/</a>><br>> CCIE #25863, Voice<br>> <br>> <br>> From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of ccieid1ot<br>> Sent: Thursday, December 23, 2010 1:04 PM<br>> To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Subject: [cisco-voip] End User log on failed after imported from LDAP to CUCM<br>> <br>> Hi,<br>> <br>> I have a situation where the log on failed after the customer imported the users from LDAP to CUCM. What could be the cause?<o:p></o:p></p></div></div><DIV> </DIV>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. </body></html>