McAfee AV?<div><br></div><div>Internet Sharing enabled?</div><div><br></div><div>Firewall turned on? either Windows or AV firewall?</div><div><br></div><div>Scott<br><br><div class="gmail_quote">On Tue, Dec 28, 2010 at 10:24 AM, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">What version of CM? are you running Secure mode? <div><br></div><div>What is at the head end of the VPN? ASA, Pix, VPN Concentrator? What version? </div>
<div><br></div><div>What version of VPN Client? 32 bit or 64 bit?</div>
<div><br></div><div>Is the IPC client set to use the Nic or the VPN interface?</div><div><br></div><div>Scott<br><br><div class="gmail_quote"><div><div></div><div class="h5">On Tue, Dec 28, 2010 at 6:26 AM, Ahmed Abd EL-Rahman <span dir="ltr"><<a href="mailto:Ahmed.Rahman@bmbgroup.com" target="_blank">Ahmed.Rahman@bmbgroup.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div></div><div class="h5"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">Dear Gents,</p>
<p class="MsoNormal"> I’m facing a very strange problem with the IP communicator, it works normally from the LAN using PCs running WIN XP, Vista, or WIN 7 but when connecting from outside the network using cisco VPN client it works normally on WIN XP and Vista but <b>not</b> working with WIN 7 the phone fails to register or sometimes shown on the CM as registered but in all cases the phone screen remains blank without any information on it (like the DN or the line text label) and the phone is not operative (and this is only happens with WIN 7 over the VPN).</p>
<p class="MsoNormal">And some status errors shown on the phone like the attached photos.</p><p class="MsoNormal"> </p><p class="MsoNormal">So does anyone faced a similar problem ?</p><p class="MsoNormal"> </p><p class="MsoNormal">
<span style="font-size:12.0pt;color:#1F497D"> </span></p><p class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:12.0pt;color:#1F497D"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Best Regards</span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"> </span></p><p class="MsoNormal"><b><span style="color:#1F497D">Ahmed Abd EL-Rahman</span></b><b><span style="color:#4A442A"> </span></b><b><span style="color:#948A54">I</span></b><b><span style="color:#333399"> </span></b><b><span style="color:#1F497D">Senior Network Engineer </span></b><b><span style="color:#333399"></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS</span></b></p><p class="MsoNormal"><a href="http://www.bmbgroup.com/" target="_blank"><span style="color:#002060;text-decoration:none"><img border="0" width="213" height="65" src="cid:image001.jpg@01CBA6B3.6C65F890" alt="cid:image001.jpg@01C99801.5B760420"></span></a><span style="color:#002060"></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;color:#1F497D"> Lebanon I Egypt I Algeria I KSA I Libya I Jordan</span></b><b><span style="font-size:8.0pt;color:#1F497D"></span></b></p><p class="MsoNormal">
<b><span style="color:#333399"><br></span></b><b><span style="font-size:10.0pt;color:red">24 x 7</span></b><span style="font-size:10.0pt;color:red"> Support Hotline: +966 1 200 5778 | Support Email: <a href="mailto:sa_support@bmbgroup.com" target="_blank"><span style="color:blue">sa_support@bmbgroup.com</span></a></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;color:#244061">Shahd Investment Center Office #6</span> <b><span style="color:#948A54">I </span></b><span style="font-size:10.0pt;color:#244061">Emam Saud Bin Abdulaziz Rd</span><b><span style="font-size:10.0pt;color:#1F497D"> </span></b><b><span style="color:#948A54">I</span></b> <span style="font-size:10.0pt;color:#244061">Olaya, Hay al Murooj</span><b><span style="color:#948A54"> I</span></b><b><span style="color:#1F497D"> </span></b><span style="font-size:10.0pt;color:#244061">P.O Box 17384</span><b><span style="color:#1F497D"> </span></b><b><span style="color:#948A54">I</span></b><span style="font-size:10.0pt;color:#1F497D"> </span><span style="font-size:10.0pt;color:#244061">Riyadh, Saudi Arabia</span><b><span style="color:#1F497D"> </span></b><b><span style="color:#948A54">I</span></b><b><span style="color:#1F497D"> </span></b><span style="font-size:10.0pt;color:#244061">Tel: +966 1 2005813</span><b><span style="color:#1F497D"> </span></b><span style="font-size:10.0pt;color:#244061">I Fax: +966 1 2005811 </span><b><span style="color:#948A54">I </span></b><span style="font-size:10.0pt;color:#244061">Mobile: +966 507920925</span><span style="font-size:10.0pt;color:#1F497D"> </span><b><span style="color:#948A54">I</span></b><b><span style="color:#1F497D"> </span></b><b><span style="font-size:10.0pt;color:#1F497D"><a href="http://www.bmbgroup.com/" title="http://www.bmbgroup.com/" target="_blank"><span style="color:#1F497D">www.bmbgroup.com</span></a></span></b></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:24.0pt;font-family:Webdings;color:green">P</span></b><b><span lang="ES" style="font-size:10.0pt;color:black"> </span></b><b><span lang="ES" style="font-size:7.5pt;color:black"> </span></b><span lang="PT" style="font-size:7.5pt;color:black"> </span><span lang="PT" style="font-size:7.5pt;color:green">Save a tree. Don't print this e-mail unless it's really necessary</span><span style="color:#1F497D"></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#A6A6A6">************************************************************<br>Disclaimer: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. <br>
************************************************************</span></b><b><span style="color:#A6A6A6"></span></b></p><p class="MsoNormal"> </p></div></div><br></div></div>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br></blockquote></div><br></div>
</blockquote></div><br></div>