<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Time to span the port and get a packet capture to see what's going on.<div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
</div>
<br><div><div>On Jan 7, 2011, at 12:01 PM, Lelio Fulgenzi wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div><div style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0); ">Here's the config. For testing, I removed the voice vlan config statement and made the access vlan 625. Still no luck.<br><br><div style="margin-left: 40px; "><hr style="width: 1001px; height: 2px; ">interface FastEthernet1/0/44<br> description room 034<br> switchport access vlan 25<br> switchport mode access<br> switchport voice vlan 625<br> srr-queue bandwidth share 10 10 60 20<br> srr-queue bandwidth shape 10 0 0 0<br> mls qos trust device cisco-phone<br> mls qos trust cos<br> auto qos voip cisco-phone<br> no mdix auto<br> spanning-tree portfast<br>end<br><hr style="width: 1001px; height: 2px; "></div><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class="Apple-converted-space"> </span><br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From:<span class="Apple-converted-space"> </span></b>"Ryan Ratliff" <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>><br><b>To:<span class="Apple-converted-space"> </span></b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>><br><b>Cc:<span class="Apple-converted-space"> </span></b>"Steve Brokenshire" <<a href="mailto:Steve.Brokenshire@nelincs.gov.uk">Steve.Brokenshire@nelincs.gov.uk</a>>, "Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br><b>Sent:<span class="Apple-converted-space"> </span></b>Friday, January 7, 2011 11:55:40 AM<br><b>Subject:<span class="Apple-converted-space"> </span></b>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br>What's the switchport config look like? If it's a trunk currently make it an access port in the voice vlan and see if that helps.<div><br></div><div><br><div><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; "><div>-Ryan</div></span></div><br><div><div>On Jan 7, 2011, at 10:56 AM, Lelio Fulgenzi wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium; "><div><div style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0); ">Unfortunately, on these old ones, you need to get to the menu to do a reset. Menu is not accessible. :(<span><br><br><span></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class="Apple-converted-space"> </span><br> - LFJ (with apologies to Mr. Popeil)<br><span></span><br></span><br><hr id="zwchr"><b>From:<span class="Apple-converted-space"> </span></b>"Steve Brokenshire" <<a href="mailto:Steve.Brokenshire@nelincs.gov.uk" target="_blank" style="color: blue; text-decoration: underline; ">Steve.Brokenshire@nelincs.gov.uk</a>><br><b>To:<span class="Apple-converted-space"> </span></b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank" style="color: blue; text-decoration: underline; ">lelio@uoguelph.ca</a>>, "Neal Haas" <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank" style="color: blue; text-decoration: underline; ">nhaas@co.fresno.ca.us</a>><br><b>Cc:<span class="Apple-converted-space"> </span></b>"Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a>><br><b>Sent:<span class="Apple-converted-space"> </span></b>Friday, January 7, 2011 10:32:23 AM<br><b>Subject:<span class="Apple-converted-space"> </span></b>RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">You could always try a full factory reset, not sure what the key combination is for a 7935, but Google probably will . That’s fixed a similar problem I’ve had on 7940s.</span></div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></p><div><div style="border-top-width: 1pt; border-right-width: medium; border-bottom-width: medium; border-left-width: medium; border-top-style: solid; border-right-style: none; border-bottom-style: none; border-left-style: none; padding-top: 3pt; padding-right: 0cm; padding-bottom: 0cm; padding-left: 0cm; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" style="color: blue; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Lelio Fulgenzi<br><b>Sent:</b><span class="Apple-converted-space"> </span>07 January 2011 15:27<br><b>To:</b><span class="Apple-converted-space"> </span>Neal Haas<br><b>Cc:</b><span class="Apple-converted-space"> </span>Cisco VoIPoE List<br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</span></div></div></div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "> </p><div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 12pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: black; ">this is a 7935 - the original polycom/cisco hybrid conference phone.<br><br>the only java in this phone is the coffee that has invariably been spilled in it. ;)<br><br>i'm gonna take it to another building to see if it works. otherwise, i'm calling it DOA.<br><br>We'll have to consider putting our new conference phones on a contract.<br><br>Lelio<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class="Apple-converted-space"> </span><br> - LFJ (with apologies to Mr. Popeil)<br><br></span></p><div class="MsoNormal" align="center" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: center; "><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: black; "><hr id="zwchr" width="100%" align="center" size="2"></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: black; ">From:<span class="Apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: black; ">"Neal Haas" <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank" style="color: blue; text-decoration: underline; ">nhaas@co.fresno.ca.us</a>><br><b>To:<span class="Apple-converted-space"> </span></b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank" style="color: blue; text-decoration: underline; ">lelio@uoguelph.ca</a>>, "Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a>><br><b>Sent:<span class="Apple-converted-space"> </span></b>Friday, January 7, 2011 10:22:34 AM<br><b>Subject:<span class="Apple-converted-space"> </span></b>RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br><br></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Bad phone, try doing a Java reset, this corrects the problem about 50% of the time, with that loading issue.</span><span style="color: black; "></span></div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><span style="color: black; "></span></p><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I have had 3 phones with that issue so far out of the last 1000 phone installs.</span><span style="color: black; "></span></div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><span style="color: black; "></span></p><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">If anyone can shed more insight on the problem I would like to know what it is too.</span><span style="color: black; "></span></div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><span style="color: black; "></span></p><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">Neal</span><span style="color: black; "></span></div></div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><span style="color: black; "></span></p><div><div style="border-top-width: 1pt; border-right-width: medium; border-bottom-width: medium; border-left-width: medium; border-top-style: solid; border-right-style: none; border-bottom-style: none; border-left-style: none; padding-top: 3pt; padding-right: 0cm; padding-bottom: 0cm; padding-left: 0cm; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: black; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: black; "><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" style="color: blue; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Lelio Fulgenzi<br><b>Sent:</b><span class="Apple-converted-space"> </span>Friday, January 07, 2011 7:15 AM<br><b>To:</b><span class="Apple-converted-space"> </span>Cisco VoIPoE List<br><b>Subject:</b><span class="Apple-converted-space"> </span>[cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</span><span style="color: black; "></span></div></div></div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="color: black; "> </span></p><div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 12pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: black; ">I'm trying to get a 7935 working, but it gets stuck at "obtaining IP address... loading application"<br><br>A 7936 works on the same port, so I'm pretty sure the network and DHCP and TFTP settings are all fine.<span class="Apple-converted-space"> </span><br><br>I can't get in the menu to reset things either.<br><br>I'm googling....<br><br>Anyone have any ideas?<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class="Apple-converted-space"> </span><br> - LFJ (with apologies to Mr. Popeil)</span><span style="color: black; "></span></p></div></div></div><pre><p style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; ">
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