<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">'file get' from the CLI should also work unless it's something in the core name that is breaking things.<div><br></div><div><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Jan 14, 2011, at 11:10 AM, Scott Voll wrote:</div><br class="Apple-interchange-newline">So can you run me through how to get the core dump off the CM?<div><br></div><div>I'm trying to use RTMT and go to collect crash dump and select all services and all servers and nothing comes up. </div><div><br></div>
<div>Thanks</div><div><br></div><div>Scott<br><br><div class="gmail_quote">On Fri, Jan 14, 2011 at 8:04 AM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div style="word-wrap:break-word">Getting the core analyzed is the only reliable way to get to root cause on the crash.<div>
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<span style="border-collapse:separate;color:rgb(0, 0, 0);font-family:Helvetica;font-size:medium;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div>
-Ryan</div></span>
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<br><div><div>On Jan 14, 2011, at 10:59 AM, Scott Voll wrote:</div><br>That looks like the one.<div><br></div><div>I should open a TAC case so it gets to the BU Engineering team?</div><div><br></div><div>Scott<br><br><div class="gmail_quote">
On Fri, Jan 14, 2011 at 7:27 AM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">Is it a cimserver core you are trying to analyze?<div><br></div><div>If so check out CSCtf61575. Fixed in 7.1.5.32022-1.</div>
<div><br></div><div>If you need it analyzed in the meantime open a TAC SR.</div><div><br><font color="#888888"><div>
<span style="border-collapse:separate;color:rgb(0, 0, 0);font-family:Helvetica;font-size:medium;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div>
-Ryan</div></span>
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<br></font><div><div><div></div><div><div>On Jan 14, 2011, at 10:04 AM, Scott Voll wrote:</div><br>I'm running CM 7.1.5.31900-3.<div><br></div><div>Had a Core Dump on my Sub. I can list it with the utils core active list</div>
<div><br></div><div>But when I try and analyze with utils core active analyze <file name> I get:</div>
<div><br></div><div><div>Usage: cmdUtilsCore -[analyze/executable] option_details</div><div>options include</div><div>executable <core_filepath>: This will return the output from gdb with -core option</div><div>analyze <exe_file> <core_filepath>: This will execute gdb providing it with the exe and the core file</div>
<div>Example:</div><div>cmdUtilsCore -executable corePath</div></div><div><br></div><div>Am I doing something incorrectly? </div><div><br></div><div>Thanks</div><div><br></div><div>Scott</div></div></div><div>
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