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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If you are using Unity then you have to add all the phones in the group as alternative extensions and then in the message section add them at the bottom one at a time for the MWI<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>manjunath.channi@wipro.com<br><b>Sent:</b> 17 January 2011 13:27<br><b>To:</b> michaelm@umcu.org; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Voice mail for hunt pilot number<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:navy'>Thanks Michael,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:navy'>We have unity & have configured vm as guided below it is working but users of this pilot number is not getting alert (MWI on/off) on their phones instead they are getting new call from vm to alert users on new msg.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:navy'>Can you please help with (SRND)link to implement this unity feature .</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:navy'>Regards</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:navy'>Manjunath</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span lang=EN-US><hr size=2 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Michael Muscat [mailto:michaelm@umcu.org] <br><b>Sent:</b> Friday, January 14, 2011 1:00 AM<br><b>To:</b> Manjunath Channi (WI01 - Manage IT); cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Voice mail for hunt pilot number</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Manjunath,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Depends on what you are using for voice messaging. If you are using Unity or Unity Connection you can follow these instructions.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>CUCM:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Under the hunt pilot config for that hunt group, find “Forward Hunt No Answer” and “Forward Hunt Busy” and enter the mailbox extension that you want to receive the voicemail as well as the correct CSS<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Unity or Unity Connection: <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Navigate to Call management > Call Routing > Forwarded Routing Rules. Create a new rule with these parameters…Dialed Number Equals XXXX (xxxx is the hunt group number). In the Send Call to section choose a user’s mailbox.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Extra:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You can also create a fake DN and fake mailbox and point them to that so the hunt group members can all access the mailbox instead of the 1 individual. Then just set the mailbox to send an email to the individuals when a message is received to notify them to check it since they won’t have the MWI for that fake DN.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Good luck,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mike Muscat<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Network Systems Analyst<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>manjunath.channi@wipro.com<br><b>Sent:</b> Thursday, January 13, 2011 10:24 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Voice mail for hunt pilot number<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Candara","sans-serif"'>Friends ,</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-family:"Candara","sans-serif"'>We have new requirement from client as below, not sure on how to implement this.</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-family:"Candara","sans-serif"'>-We have configured 1 new hunt group few ip phones are associated with group, is their a way to configure voice mail for this hunt group number.</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-family:"Candara","sans-serif"'>Let me know if anyone of you have come across similar scenario.</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-family:"Candara","sans-serif"'>Regards</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-family:"Candara","sans-serif"'>Manjunath</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p></div><p><strong><span lang=EN-US style='font-size:10.0pt;font-family:"Palatino Linotype","serif";color:green'>Please do not print this email unless it is absolutely necessary. </span></strong><span lang=EN-US><o:p></o:p></span></p><p><span lang=EN-US>The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. <o:p></o:p></span></p><p><span lang=EN-US>WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. <o:p></o:p></span></p><p><span lang=EN-US><a href="http://www.wipro.com">www.wipro.com</a> <o:p></o:p></span></p><p><strong><span lang=EN-US style='font-size:10.0pt;font-family:"Palatino Linotype","serif";color:green'>Please do not print this email unless it is absolutely necessary. </span></strong><span lang=EN-US style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p><span lang=EN-US>The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. 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