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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I would suggest biting the bullet and switching to Unity Connection (UCxn). Ver. 8.5 will do unified messaging with Exchange 2010 via webdav/ews. It also has failover capabilities. It appears that Cisco will eventually phase out Unity altogether. If you have UCSS you can upgrade your existing Unity to UCxn via a PUT order. If you plan on keeping your existing hardware you will need to verify compatibility with UCxn.<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Go0se<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>My blog:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://atc.go0se.com"><span style='color:blue'>http://atc.go0se.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>--------------------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Help Hopegivers International<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Feed the orphans of Haiti and India<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.hopegivers.org"><span style='color:blue'>http://www.hopegivers.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>--------------------------------------------<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Brokenshire, Steve<br><b>Sent:</b> Tuesday, January 18, 2011 8:25 AM<br><b>To:</b> Jeff Ruttman; Cisco VOIP<br><b>Subject:</b> Re: [cisco-voip] Seeking Comments on Upgrade Plans<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I am in a similar position in that we also are upgrading to exchange 2010 and are looking to integrate it into call manager, so I would also be interested<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><i><span lang=EN-GB style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#1F497D'>Steve Brokenshire MBCS<o:p></o:p></span></i></b></p><p class=MsoNormal><b><i><span lang=EN-GB style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#1F497D'>Principal ICT Analyst<o:p></o:p></span></i></b></p><p class=MsoNormal><b><i><span lang=EN-GB style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#1F497D'>North East Lincolnshire Council<o:p></o:p></span></i></b></p><p class=MsoNormal><b><i><span lang=EN-GB style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#1F497D'>Tel (01472)323968<o:p></o:p></span></i></b></p><p class=MsoNormal><b><i><span lang=EN-GB style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#1F497D'>Email:Steve.brokenshire@nelincs.gov.uk <o:p></o:p></span></i></b></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img border=0 width=127 height=59 id="Picture_x0020_1" src="cid:image001.jpg@01CBB6F0.21912E00" alt="Description: mbcs"><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jeff Ruttman<br><b>Sent:</b> 18 January 2011 13:41<br><b>To:</b> Cisco VOIP<br><b>Subject:</b> [cisco-voip] Seeking Comments on Upgrade Plans<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Greetings,</span><span lang=EN-GB><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We're running CM6.1, Unity 5, and Contact Center 5. I just found out that some phone system redundancy is in the budget this year. I believe that means a second unity and second contact center server. We're also looking at a move to Exchange 2010. We're also trying to get phone system upgrades for next year to CM 7 or 8 and whatever else that would mean for unity and contact center. </span><span lang=EN-GB><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>So if in the next 2 years I'm looking at getting Unity working with Exchange 2010, upgrading CM, Unity, and Contact Center, and clustering Unity and Contact Center, what would be your most ideal order of operations?</span><span lang=EN-GB><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks</span><span lang=EN-GB><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>jeff</span><span lang=EN-GB><o:p></o:p></span></p></div><pre><span lang=EN-GB><o:p> </o:p></span></pre><p><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'>------------------------------------------------------------------------------------------------------------<o:p></o:p></span></p><p><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-GB style='font-size:14.0pt;font-family:Webdings;color:green'>P </span><span lang=EN-GB style='font-family:"Arial","sans-serif";color:green'>Reduce your environmental footprint, please do not print this<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-GB style='font-family:"Arial","sans-serif";color:green'>email unless you really need to. </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'><o:p></o:p></span></p><pre><span lang=EN-GB><o:p> </o:p></span></pre><pre><span lang=EN-GB><o:p> </o:p></span></pre><p class=MsoNormal style='text-autospace:none'><span lang=EN-GB style='font-family:"Arial","sans-serif";color:blue'><o:p> </o:p></span></p><pre><span lang=EN-GB><o:p> </o:p></span></pre><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>This<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>electronic message contains information from North East Lincolnshire Council<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>which may be privileged or confidential. The information is intended to be for<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>the use of the individual(s) or entity named above. If you are not the intended<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>recipient be aware that any disclosure, copying, distribution or use of the<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>contents of this information is prohibited. If you have received this<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>electronic message in error, please telephone or email the number(s) or address<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>above immediately. Activity and use of the North East Lincolnshire email system<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>is monitored to secure its effective operation and for other lawful business<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>purposes. Communications using this system will also be monitored and may be<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>recorded to secure effective operation and for other lawful business purposes.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial","sans-serif"'>Scanned by Anti Virus Software</span><span lang=EN-GB><o:p></o:p></span></p><pre><span lang=EN-GB><o:p> </o:p></span></pre><pre><span lang=EN-GB><o:p> </o:p></span></pre></div></body></html>