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This sounds very much like what happens when you have a transit
network device doing packet/protocol inspection that does not
understand the messaging associated with those features. Is there a
NAT boundary, firewall doing inspection, or similar network device
between this phone and the CM server? Can you move the phone closer
to the server to confirm it is not a network issue?<br>
<br>
Regards,<br>
Wes<br>
<br>
On 1/26/2011 7:23 AM, Sechaba Mokoena wrote:
<blockquote
cite="mid:AANLkTinXdSTP=inXRQAw4LE3Sezo+B2FcyY_rfXSppNa@mail.gmail.com"
type="cite">Hi,<br>
<br>
I've got a 7962 with one 7915 expansion module. When I change the
phone button template on the phone to include BLFs, the phone
deregisters and goes into SRST mode. I also lose Line 1 on the
phone. The phone resgisters when the default phone button template
is used. I'm using the lastest firmware for the phone and the
expansion module. Has anyone encountered a similar problem.<br>
<br>
Kind regards,<br>
<br>
Sechaba Mokoena<br>
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