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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I have a request from my management to do the following:<o:p></o:p></p><p class=MsoNormal>From their Cisco IP phones, when they view a number from the RECEIVED or MISSED calls directory they want to be able to simply highlight one of those OUTSIDE numbers and press dial and it will actually dial the number.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The current problem is that we require a “9” to get an outside line. They don’t want to press edit and add the 9 in front of these numbers, they believe they should simply be able to highlight those numbers, press dial and the system will know dial 9 for the outside line then dial the number that was highlighted.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there a way to do this in CUCM 7?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>Bill<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Script MT Bold"'><img width=160 height=37 id="Picture_x0020_1" src="cid:image001.jpg@01CBBF08.6CFD8A30" alt="Description: cid:image001.jpg@01CACCCA.108F0930"></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Script MT Bold"'>Bill Burnam<o:p></o:p></span></p><p class=MsoNormal>Systems Engineer, IT<span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal>MAPEI Corp.<o:p></o:p></p><p class=MsoNormal>1144 E. Newport Center Drive<o:p></o:p></p><p class=MsoNormal>Deerfield Beach, FL 33442<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><u><span style='font-size:7.5pt;color:#408080'>CONFIDENTIALITY NOTICE<o:p></o:p></span></u></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt;font-family:"Times New Roman","serif";color:#408080'>THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS INFORMATION THAT IS CONFIDENTIAL AND THAT MAY ALSO BE LEGALLY PRIVILEGED, AND IS INTENDED ONLY FOR THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR AND ANY REVIEW, DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION OR ANY ATTACHMENT TO THIS TRANSMISSION IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER BY REPLY E-MAIL AND DELETE AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. THANK YOU</span><span style='font-size:7.5pt;font-family:"Century Schoolbook","serif";color:#408080'>. <o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div>
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------------------------------------------------------CONFIDENTIALITY NOTICE ----------------------------------------------------
THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS INFORMATION THAT IS CONFIDENTIAL AND IS INTENDED
ONLY FOR THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT. IF THE READER OF THIS MESSAGE IS NOT
THE INTENDED RECIPIENT, YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR AND ANY REVIEW, DISSEMINATION, DISTRIBUTION
OR COPYING OF THIS COMMUNICATION OR ANY ATTACHMENT TO THIS TRANSMISSION IS STRICTLY PROHIBITED.
IF YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER BY REPLY E-MAIL AND DELETE
AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. THANK YOU.
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