Hi Bill,<div><br></div><div>Unfortunately that is one "feature" that isnt handled in an elegant/easy fashion at all on CUCM. At least nothing that I have seen in my search for similar solutions.</div><div><br></div>
<div>There are 3 easy ways of trying to handle that issue that have worked for me in the past, even though it has been a while since ive done it. Most customers just accept it. </div><div>1) If its an MGCP gateway then you can handle it using the "Service Paramaters -->CallManager Service" section and set the prefix to 9, 91...etc. (you'rs isnt an MGCP GW)</div>
<div><br></div><div>2) If its an h323 GW then you can try a translation rule to prefix what you need. Example:</div><div><p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;
font-family:"Arial","sans-serif";color:#333333"><b>voice translation-rule 1</b></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;
font-family:"Arial","sans-serif";color:#333333"><b>rule 1 /^/ /9/</b></span></p>
<p style="margin:0in;margin-bottom:.0001pt;min-height: 8pt"><span class="Apple-style-span" style="font-family: Arial, sans-serif; font-size: 12px; color: rgb(51, 51, 51); "><b>voice translation-profile
InboundVoice</b></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span class="Apple-style-span" style="font-family: Arial, sans-serif; font-size: 12px; color: rgb(51, 51, 51); "><b>translate calling 1</b></span></p><p style="margin:0in;margin-bottom:.0001pt">
<span class="Apple-style-span" style="font-family: Arial, sans-serif; font-size: 12px; color: rgb(51, 51, 51); "><b><br></b></span></p><p style="margin:0in;margin-bottom:.0001pt"><b><span class="Apple-style-span" style="font-family: Arial, sans-serif; font-size: 12px; color: rgb(51, 51, 51); ">3) You can also try going to translation patterns and adding the prefix on your inbound translation patterns under "</span><span class="Apple-style-span" style="font-family: Arial, sans-serif; font-size: 12px; color: rgb(51, 51, 51); line-height: 13px; ">Calling Party Transformations" you add the "9" prefix.</span></b></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span class="Apple-style-span" style="font-family: Arial, sans-serif; font-size: 12px; color: rgb(51, 51, 51); line-height: 13px; "><br></span></b></p><p style="margin:0in;margin-bottom:.0001pt">
<b><span class="Apple-style-span" style="font-family: Arial, sans-serif; font-size: 12px; color: rgb(51, 51, 51); line-height: 13px; ">The one caveat to the above is that callers will see all their inbound calls prefixed with a "9" on their display. I suggest #3 as a quick and easy way of doing it and testing it on one translation pattern using a DID not used or your own DID pointed at your DN.</span></b></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span class="Apple-style-span" style="font-family: Arial, sans-serif; font-size: 12px; color: rgb(51, 51, 51); line-height: 13px; ">I havent done this in a while so results may vary. Im just going by memory here.</span></b></p>
<span style="font-size:9.0pt;line-height:115%;
font-family:"Arial","sans-serif";mso-fareast-font-family:Calibri;mso-fareast-theme-font:
minor-latin;color:#333333;mso-ansi-language:EN-US;mso-fareast-language:EN-US;
mso-bidi-language:AR-SA"><br></span></div><div><span style="font-size:9.0pt;line-height:115%;
font-family:"Arial","sans-serif";mso-fareast-font-family:Calibri;mso-fareast-theme-font:
minor-latin;color:#333333;mso-ansi-language:EN-US;mso-fareast-language:EN-US;
mso-bidi-language:AR-SA">Hope that helps, and hopefully someone can chime in if they have found an easier way or better way of doing it.</span></div><div><span style="font-size:9.0pt;line-height:115%;
font-family:"Arial","sans-serif";mso-fareast-font-family:Calibri;mso-fareast-theme-font:
minor-latin;color:#333333;mso-ansi-language:EN-US;mso-fareast-language:EN-US;
mso-bidi-language:AR-SA"><br></span></div><div><font class="Apple-style-span" color="#333333" face="Arial, sans-serif"><span class="Apple-style-span" style="font-size: 12px; line-height: 13px;">Joel P.</span></font></div>
<div><br></div><div><br><div class="gmail_quote">On Fri, Jan 28, 2011 at 8:22 PM, Tanner Ezell <span dir="ltr"><<a href="mailto:tanner.ezell@gmail.com">tanner.ezell@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div>Bill,</div><div><br></div><div>The one way is to use the device pool settings. Under Incoming Calling Party Settings you have the ability to add prefix digits for National, International, Unknown and Subscriber. In most cases it would be a 9, 9011, 91, 9 but is highly dependent on your dialplan and current configuration.</div>
<div><br></div><div>Cheers</div><div>Tanner Ezell</div><br><div class="gmail_quote"><div><div></div><div class="h5">On Fri, Jan 28, 2011 at 1:28 PM, Burnam, William <span dir="ltr"><<a href="mailto:WBurnam@mapei.com" target="_blank">WBurnam@mapei.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div></div><div class="h5"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">I have a request from my management to do the following:</p>
<p class="MsoNormal">From their Cisco IP phones, when they view a number from the RECEIVED or MISSED calls directory they want to be able to simply highlight one of those OUTSIDE numbers and press dial and it will actually dial the number.</p>
<p class="MsoNormal"> </p><p class="MsoNormal">The current problem is that we require a “9” to get an outside line. They don’t want to press edit and add the 9 in front of these numbers, they believe they should simply be able to highlight those numbers, press dial and the system will know dial 9 for the outside line then dial the number that was highlighted.</p>
<p class="MsoNormal"> </p><p class="MsoNormal">Is there a way to do this in CUCM 7?</p><p class="MsoNormal"> </p><p class="MsoNormal">Thanks,</p><p class="MsoNormal">Bill</p><p class="MsoNormal"> </p><p class="MsoNormal">
<span style="font-size:10.0pt"> </span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Script MT Bold""><img width="160" height="37" alt="Description: cid:image001.jpg@01CACCCA.108F0930"></span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Script MT Bold"">Bill Burnam</span></p><p class="MsoNormal">Systems Engineer, IT<span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal">MAPEI Corp.</p><p class="MsoNormal">1144 E. Newport Center Drive</p><p class="MsoNormal">Deerfield Beach, FL 33442</p><p class="MsoNormal"> </p><p class="MsoNormal"><u><span style="font-size:7.5pt;color:#408080">CONFIDENTIALITY NOTICE</span></u></p>
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