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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You can use a calling number transformation pattern to remove the 9 so that the 9 does not show when the call is coming in, but does show in the directory. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>James Buchanan </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> Technology Manager, UC </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> <b>South Region </b></span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> Presidio Networked Solutions <br>12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a href="mailto:jbuchanan@ctiusa.com">jbuchanan@presidio.com</a><br></span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>D: 615-866-5729</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>| <b>F:</b> </span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>615-866-5781</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> | </span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a href="http://www.presidio.com/">www.presidio.com</a></span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>CCIE #25863, Voice</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><br><br></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Tanner Ezell<br><b>Sent:</b> Saturday, January 29, 2011 10:54 AM<br><b>To:</b> Lelio Fulgenzi<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] how to add 9 for redial<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This is correct and is becoming very popular; eventually everyone will be E164 compatible. That said, if you're not already using this it would be a fair undertaking to convert your cluster over.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Using the Device Pool to prefix a 9 looks ugly when it rings (as it will show the 9 prefix) but it is the easiest way to make this work without serious changes to your dial plan configurations.<o:p></o:p></p><div><p class=MsoNormal>On Sat, Jan 29, 2011 at 7:01 AM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal>There is also the concept of normalized dial plans. I have not got my head completely around this yet, but I think it works that offnet calls are marked with a + sign and no longer require a 9 to get out. It's obviously a bit more involved than that, but it should work. Users can still use a 9 to get an outside line, if you so program the system. <br><br>Sent from my iPod<o:p></o:p></p></div><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On Jan 28, 2011, at 11:25 PM, Joel Perez <<a href="mailto:tman701@gmail.com" target="_blank">tman701@gmail.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>Hi Bill,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Unfortunately that is one "feature" that isnt handled in an elegant/easy fashion at all on CUCM. At least nothing that I have seen in my search for similar solutions.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>There are 3 easy ways of trying to handle that issue that have worked for me in the past, even though it has been a while since ive done it. Most customers just accept it. <o:p></o:p></p></div><div><p class=MsoNormal>1) If its an MGCP gateway then you can handle it using the "Service Paramaters -->CallManager Service" section and set the prefix to 9, 91...etc. (you'rs isnt an MGCP GW)<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>2) If its an h323 GW then you can try a translation rule to prefix what you need. Example:<o:p></o:p></p></div><div><p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:9.0pt;color:#333333'>voice translation-rule 1</span></b><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:9.0pt;color:#333333'>rule 1 /^/ /9/</span></b><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;min-height:8pt'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>voice translation-profile InboundVoice</span></b><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>translate calling 1</span></b><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>3) You can also try going to translation patterns and adding the prefix on your inbound translation patterns under "Calling Party Transformations" you add the "9" prefix.</span></b><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>The one caveat to the above is that callers will see all their inbound calls prefixed with a "9" on their display. I suggest #3 as a quick and easy way of doing it and testing it on one translation pattern using a DID not used or your own DID pointed at your DN.</span></b><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>I havent done this in a while so results may vary. Im just going by memory here.</span></b><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;color:#333333'>Hope that helps, and hopefully someone can chime in if they have found an easier way or better way of doing it.</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>Joel P.</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Fri, Jan 28, 2011 at 8:22 PM, Tanner Ezell <<a href="mailto:tanner.ezell@gmail.com" target="_blank">tanner.ezell@gmail.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal>Bill,<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>The one way is to use the device pool settings. Under Incoming Calling Party Settings you have the ability to add prefix digits for National, International, Unknown and Subscriber. In most cases it would be a 9, 9011, 91, 9 but is highly dependent on your dialplan and current configuration.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Cheers<o:p></o:p></p></div><div><p class=MsoNormal>Tanner Ezell<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><div><p class=MsoNormal>On Fri, Jan 28, 2011 at 1:28 PM, Burnam, William <<a href="mailto:WBurnam@mapei.com" target="_blank">WBurnam@mapei.com</a>> wrote:<o:p></o:p></p></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have a request from my management to do the following:<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>From their Cisco IP phones, when they view a number from the RECEIVED or MISSED calls directory they want to be able to simply highlight one of those OUTSIDE numbers and press dial and it will actually dial the number.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The current problem is that we require a “9” to get an outside line. They don’t want to press edit and add the 9 in front of these numbers, they believe they should simply be able to highlight those numbers, press dial and the system will know dial 9 for the outside line then dial the number that was highlighted.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is there a way to do this in CUCM 7?<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Bill<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Script MT Bold"'>Bill Burnam</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Systems Engineer, IT<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>MAPEI Corp.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>1144 E. Newport Center Drive<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Deerfield Beach, FL 33442<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span style='font-size:7.5pt;color:#408080'>CONFIDENTIALITY NOTICE</span></u><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt;color:#408080'>THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS INFORMATION THAT IS CONFIDENTIAL AND THAT MAY ALSO BE LEGALLY PRIVILEGED, AND IS INTENDED ONLY FOR THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR AND ANY REVIEW, DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION OR ANY ATTACHMENT TO THIS TRANSMISSION IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER BY REPLY E-MAIL AND DELETE AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. THANK YOU</span><span style='font-size:7.5pt;font-family:"Century Schoolbook","serif";color:#408080'>. </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><h5><span style='color:black'><o:p> </o:p></span></h5><h5 align=center style='text-align:center'><span style='color:black'><hr size=2 width="100%" align=center></span></h5><h5><span style='color:black'>------------------------------------------------------CONFIDENTIALITY NOTICE ---------------------------------------------------- THIS COMMUNICATION, INCLUDING ANY ATTACHMENT, CONTAINS INFORMATION THAT IS CONFIDENTIAL AND IS INTENDED ONLY FOR THE EXCLUSIVE USE OF THE INDIVIDUAL NAMED AS THE RECIPIENT. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR AND ANY REVIEW, DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION OR ANY ATTACHMENT TO THIS TRANSMISSION IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS TRANSMISSION IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER BY REPLY E-MAIL AND DELETE AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. THANK YOU. <o:p></o:p></span></h5><h5 align=center style='text-align:center'><span style='color:black'><hr size=2 width="100%" align=center></span></h5></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal style='margin-bottom:12.0pt'><br><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div></blockquote></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>