<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Could anyone give me advice on the best way to configure the following?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I need to set up a DID for vendors to call to communicate outages. The calls need to be received by Network Operations, rotating through the members of the group (top down hunt pilot). I know how to set up a hunt pilot/hunt list/line group. Then, if the call bounces through everyone in the group and no one is available to answer it, I need the call to go to voice mail. Then I need that voice mail to show a MWI on all phones in the hunt group. When one person retrieves the voice mail and acts on it, I want the MWI light to go out on all phones. How do I do this? Do I need a shared line that forwards to a hunt pilot and then put that shared line on all our phones? We all have 7941 2-line phones, except for one 6961 that has 2 lines also. If not using a shared line that appears on all phones, how would I do the VM?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We are using CUCM 7.1.3 and Unity Connection 7.1.5. Thanks for any suggestions. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Teressa<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Teressa Corson, CCNP, CCDA, CCNA-Voice<br>TSS VI, Operations<br>Network Operations<br>NH Department of Information Technology<br>603-223-5727<br></span><a href="http://www.nh.gov/doit"><span style='color:blue'>www.nh.gov/doit</span></a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Statement of Confidentiality: The contents of this message are confidential. Any unauthorized disclosure, reproduction, use or dissemination (either in whole or in part) is prohibited. If you are not the intended recipient of this message, please notify the sender immediately and delete the message from your system.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>