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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Thanks, Sandy! And thanks to everyone else who replied. I set it up the way Sandy stated below and it looks like it’s going to work for us. I really appreciate everyone’s help as I learn VOIP via trial-by-fire. </span><span style='font-size:10.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><br>T.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Teressa Corson, CCNP, CCDA, CCNA-Voice<br>TSS VI, Operations<br>Network Operations<br>NH Department of Information Technology<br>603-223-5727<br></span><span style='color:#1F497D'><a href="http://www.nh.gov/doit">www.nh.gov/doit</a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Statement of Confidentiality: The contents of this message are confidential. Any unauthorized disclosure, reproduction, use or dissemination (either in whole or in part) is prohibited. If you are not the intended recipient of this message, please notify the sender immediately and delete the message from your system.<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Sandy Lee [mailto:Sandy.Lee@dti.ulaval.ca] <br><b>Sent:</b> Thursday, February 03, 2011 10:54 AM<br><b>To:</b> Corson, Teressa; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: How do I...<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>With Unity Connection, you can use a distribution list and mark it for Dispatch delivery. The distribution list members can choose to refuse, delay or accept the message, when one person on the list accepts the message, the MWI goes off for everyone. You just have to create a call handler to achieve that and set this in the message settings, message recipient. No need for a shared line.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=FR-CA style='font-size:10.0pt;color:#1F497D'>Sandy.</span><span lang=FR style='font-size:10.0pt;color:navy'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=FR style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Corson, Teressa<br><b>Sent:</b> Thursday, February 03, 2011 9:23 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] How do I...<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Could anyone give me advice on the best way to configure the following?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I need to set up a DID for vendors to call to communicate outages. The calls need to be received by Network Operations, rotating through the members of the group (top down hunt pilot). I know how to set up a hunt pilot/hunt list/line group. Then, if the call bounces through everyone in the group and no one is available to answer it, I need the call to go to voice mail. Then I need that voice mail to show a MWI on all phones in the hunt group. When one person retrieves the voice mail and acts on it, I want the MWI light to go out on all phones. How do I do this? Do I need a shared line that forwards to a hunt pilot and then put that shared line on all our phones? We all have 7941 2-line phones, except for one 6961 that has 2 lines also. If not using a shared line that appears on all phones, how would I do the VM?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We are using CUCM 7.1.3 and Unity Connection 7.1.5. Thanks for any suggestions. <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Teressa<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Teressa Corson, CCNP, CCDA, CCNA-Voice<br>TSS VI, Operations<br>Network Operations<br>NH Department of Information Technology<br>603-223-5727<br></span><a href="http://www.nh.gov/doit">www.nh.gov/doit</a><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Statement of Confidentiality: The contents of this message are confidential. Any unauthorized disclosure, reproduction, use or dissemination (either in whole or in part) is prohibited. If you are not the intended recipient of this message, please notify the sender immediately and delete the message from your system.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p></div></body></html>