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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>I’ve dumbed it down and still cannot write to the database. Here
is my current SQL command on the DB Write Properties: <b>INSERT INTO
contactcentersurvey (Purpose) VALUES ($Purpose)</b>. Test fails and “number of
altered rows” = 0.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>If I change it to: <b>INSERT INTO contactcentersurvey (Purpose)
VALUES (‘1’)</b> … the test completes fine and the “number of rows altered” = 1.
If I’m thinking correctly … that should rule out a permissions type issue.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Below is what I’m seeing from the MIVR log:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>53249575: Feb 08 09:42:07.073 EST
%MIVR-SS_DB-7-UNK:EDBSCon::executeSQLUpdate:SQL Statement to be executed :: INSERT
INTO contactcentersurvey (Purpose) VALUES ('Purpose') bTurnOffAutoCommit :
false<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>53249576: Feb 08 09:42:07.075 EST %MIVR-SS_DB-7-UNK: Exception:
java.sql.DataTruncation: Data truncation ExecuteUpdate Error Occurred<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>53249577: Feb 08 09:42:07.075 EST %MIVR-SS_DB-3-EXECUTE_SQL_UPDATE_EXCEPTION:EXECUTE_SQL_UPDATE_EXCEPTION<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>53249578: Feb 08 09:42:07.075 EST
%MIVR-DB_STEPS-3-EXECUTE_SQL_UPDATE_EXCEPTION:EXECUTE_SQL_UPDATE_EXCEPTION<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>If I can send anything else that will help troubleshoot this … let
me know.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Thanks.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Gerrad<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
avholloway@gmail.com [mailto:avholloway@gmail.com] <b>On Behalf Of </b>Anthony
Holloway<br>
<b>Sent:</b> Friday, February 04, 2011 4:07 PM<br>
<b>To:</b> Biffle, Gerrad<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UCCX database write help ...<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Gerrad,<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>From you what you have described, this looks ok. Have
you tried dumbing down your INSERT statement to a simple:<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<blockquote style='margin-left:24.0pt;margin-right:0in'>
<div>
<p class=MsoNormal>insert into test_table (col1) values ('value1')<o:p></o:p></p>
</div>
</blockquote>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>There is a lot going on there, and we don't even know if you
have permissions to write to the table. Testing a simple insert on a test
table would help us understand.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>See if you can also attach an MIVR log for us.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>Anthony<o:p></o:p></p>
<div>
<p class=MsoNormal>On Fri, Feb 4, 2011 at 2:17 PM, Biffle, Gerrad <<a
href="mailto:Gerrad.Biffle@greensboro-nc.gov">Gerrad.Biffle@greensboro-nc.gov</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>Anthony Holloway or other UCCX gurus - </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>I know it’s late on a Friday … but I’m
hoping someone can tell me what I might be missing on the following SQL
statement for a database write from one of my scripts: </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;color:black'>INSERT INTO contactcentersurvey
(Purpose,FirstTime,Courteous,Helpful,Outcome,Rate,HearAbout,resourceID,CallingParty,DateTime)
VALUES
($Purpose,$FirstTime,$Courteous,$Helpful,$Outcome,$Rate,$HearAbout,$resourceID,$CallingParty,GetDate())</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>I can see the database schema refreshes,
the datasource is setup and test okay, etc. … but I cannot get my script to
write to it.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>Thanks.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><u><span
style='color:#76923C'>_________________________________________</span></u></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;color:black'>Gerrad Biffle</span></b><span
style='font-size:10.0pt;color:black'>, VOIP & Telephony Systems Manager</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>CGCIO, MCTS</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>Information Technology</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>City of Greensboro</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>300 W. Washington, Greensboro, NC
27401</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'><a href="http://www.greensboro-nc.gov"
target="_blank">www.greensboro-nc.gov</a></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><u><span
style='color:#76923C'>_________________________________________</span></u></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
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