<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>My latest interaction was pretty good:<br><ul><li>initial email out: Fri @ 2:42pm</li><li>initial email in: Fri @ 7:17pm</li></ul>I ended up getting the licenses on Monday morning. I'm betting if I had responded sooner (or even started it earlier or not on a Friday) I would have got the licenses the same day.<br><br>*applause*<br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Jason Aarons (US)" <jason.aarons@us.didata.com><br><b>To: </b>"Nicholas Samios" <nsamios@staff.iinet.net.au>, "cisco-voip (cisco-voip@puck.nether.net)" <cisco-voip@puck.nether.net><br><b>Sent: </b>Wednesday, February 9, 2011 7:55:33 PM<br><b>Subject: </b>Re: [cisco-voip] Why can't you enter multiple PAKs at once on cisco.com/go/license?<br><br><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Over the past 2 years my wait time for <a href="mailto:licensing@cisco.com" target="_blank">licensing@cisco.com</a> was averaging in the 4+ hours area…with sometimes 1-2 days….but today I got a callback in 1 hour!</span></p><p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p><div><div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;"><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Nicholas Samios [mailto:nsamios@staff.iinet.net.au] <br><b>Sent:</b> Wednesday, February 09, 2011 7:25 PM<br><b>To:</b> Jason Aarons (US); 'cisco-voip (cisco-voip@puck.nether.net)'<br><b>Subject:</b> RE: [cisco-voip] Why can't you enter multiple PAKs at once on cisco.com/go/license?</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Just email <a href="mailto:licensing@cisco.com" target="_blank">licensing@cisco.com</a> the PAKs, MAC address, End user details, etc all the usual stuff you fill out on the site and they’ll sort it out.</span></p><p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p><div><div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;"><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jason Aarons (US)<br><b>Sent:</b> Thursday, February 10, 2011 8:04 AM<br><b>To:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> [cisco-voip] Why can't you enter multiple PAKs at once on cisco.com/go/license?</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal">Why can't you enter multiple PAKs at once on cisco.com/go/license for DLUs for the same CallManager publisher?</p><p class="MsoNormal"> </p><p class="MsoNormal">I have 8 PAKs, how come I have to repeat the whole process 8 times, entering the MAC and end-user info each time?</p><p class="MsoNormal"> </p><p class="MsoNormal">Jason Aarons</p><p class="MsoNormal">Consultant</p><p class="MsoNormal">Dimension Data</p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 12pt; font-family: "Times New Roman","serif";"><hr width="100%" align="center" size="1"></span></div><p class="MsoNormal"><span style="font-size: 12pt; font-family: "Times New Roman","serif";"><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style="text-decoration: none;"><img src="http://image.exct.net/lib/feed16797d620d/i/2/8c665b10-9.gif" id="_x0000_i1026" alt="DDIPT" dfsrc="http://image.exct.net/lib/feed16797d620d/i/2/8c665b10-9.gif" border="0"></span></a></span></p><p><strong>Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you. </strong></p></div><p></p><hr size="1"><p></p>
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