<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><DIV>Is it SIP phone, If yes, make sure you have sip dialing rules in CUCM and applied on the phone<BR></DIV>
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<B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Matthew Ballard <mballard@otis.edu><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> cisco-voip@puck.nether.net<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wed, February 9, 2011 7:18:25 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] Polycom VVX 1500 C (SIP) Phone and CUCM<BR></FONT><BR>
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<P class=MsoNormal>I am setting up one of the Polycom VVX 1500 C phones, and have basic calling mostly working, but am having trouble with one thing. I can make internal calls to and from the phone, and can receive calls from the outside, but I can’t make calls to the outside.</P>
<P class=MsoNormal> </P>
<P class=MsoNormal>I am fairly certain the digit map is correct, as I set a 0 timeout for 91[2-9]xxxxxxxxx, and it attempts to connect once I have dialed the appropriate number, but it won’t connect the call.</P>
<P class=MsoNormal> </P>
<P class=MsoNormal>Where would I start to troubleshoot this (or any setting I am just missing)?</P>
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<P class=MsoNormal>Thank You,</P>
<P class=MsoNormal>Matthew Ballard</P>
<P class=MsoNormal>Network Manager</P>
<P class=MsoNormal>Otis College of Art and Design</P>
<P class=MsoNormal>mballard@otis.edu</P></DIV></DIV></DIV></div><br>
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