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<P>Hello everyone,</P>
<P>I am new to Unity Connection. I setup an AA. for Caller input 1, I selected Conversation-> Caller System Transfer. Basically I just want folks to be able to dial an extension that they know. I have taken everything out of the Restriction table except the * and it is NOT blocked.</P>
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<P>So when I dial the AA number and then hit 1 it tells me to type in the extension #. I type it in and then it verifies that is the extension that I want and asks me to hit '1'. Then it comes back and says, you cannot be transferred to this number check the number and try again. The Voicemail ports and numbers are in the same CSS. </P>
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<P>What am I missing here?</P>
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<P>On the AA on the standard greeting I have also checked the box 'allow transferes to numbers not associated with users or call handlers'. The strange thing is I cannot even call numbers that are on unity.</P>
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<P>I have been looking around and cannot figure out a way around this. Please kindly advise me.</P>
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<P>The caller input for my directory handler works fine.</P>
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<P>-Monica</P>
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