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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>dip 1 turns on the forced timeout feature, dip 5 sets it to 16 seconds maximum page.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You could try setting dip 1 Off, dip 7 and 8 On. That will enable Audio Sense with a 4 second silence detection. If that is too long, and the reorder tone still comes on before the V-9940 disconnects, change dip 7 to Off and dip 2 to On. That will drop the Audio Sense to 1 second.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>A few cautions, though. If you change the V-9940 to Audio Sense and the reorder tone starts, the V-9940 will never hang up and you will have to disconnect the tip/ring or power to make it stop. A noisy analog line could also be enough to keep the unit active. Also, if the caller pauses speaking longer than the timeout, the 9940 will disconnect.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I don’t know what the difference is between the ATA186 and ATA187, except as a previous response indicated the ATA187 doesn’t appear to provide a good loop disconnect at the end of the call.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Valcom Support<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><a href="outbind://42/www.valcom.com"><span style='color:#1F497D'>www.valcom.com</span></a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>800-825-2661 </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tim Frazee [mailto:tfrazee@gmail.com] <br><b>Sent:</b> Friday, February 11, 2011 5:10 PM<br><b>To:</b> dellison@valcom.com<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Cisco ATA187 and Valcom 9940<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I had dip 1, 5 and 8 on.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>If I was making a 17 second page, it will hang up on me at 16 seconds.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>If I make a 6 second page, it begins a reorder tone about 3 seconds after the ip phone has hung up until 16 seconds, then it hangs up the call.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>This is how I have been setting up a 9940 for a long time with an ATA186 with stock configuration. (no fancy tweaks)<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Keeping everything the same, I swap out to an ata187, it doesn't work. I'm sure theres something that has to change..... just what it is.....?<o:p></o:p></p><div><p class=MsoNormal>On Fri, Feb 11, 2011 at 3:06 PM, David Ellison <<a href="mailto:dellison@valcom.com">dellison@valcom.com</a>> wrote:<o:p></o:p></p><div><p><span style='font-family:Consolas'>When the phone call disconnects, is there any time between the end of the page and the start of the reorder tone? The V-9940 has the ability to disconnect on silence. The shortest period of silence it can detect is 1 second, but that also means it may hang up too soon if the caller pauses during the page. Four seconds is the next</span> <span style='font-family:Consolas'>shortest</span> <span style='font-family:Consolas'>interval that can be selected. </span><o:p></o:p></p><p><span style='font-family:Consolas'>The change is made using dip switches on the V-9940. The switch settings can be found in the installation manual for the V-9940, available at</span> <a href="http://www.valcom.com/pdf/v-9940.pdf" target="_blank"><span style='font-family:Consolas'>http://www.valcom.com/pdf/v-9940.pdf</span></a><span style='font-family:Consolas'> .</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p><span style='font-family:Consolas'>Valcom Tech Support</span><o:p></o:p></p><p><span style='font-family:Consolas'><a href="tel:+18008252661" target="_blank">800-825-2661</a></span><o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>