<html><body bgcolor="#FFFFFF"><div>either to change the state to not ready (unavailable) or to log them out completely<br><br>Sent from my mobile device</div><div><br>On Feb 15, 2011, at 6:44 PM, "Adel Abushaev" <<a href="mailto:adel.abushaev@gmail.com">adel.abushaev@gmail.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
<div style="FONT-SIZE: 11pt; FONT-FAMILY: Calibri,sans-serif">To change it or to prevent from going inactive from active?<br><br>Sent from my Windows Phone</div>
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<span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma,sans-serif">From: </span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma,sans-serif">Brad Ellis</span><br><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma,sans-serif">Sent: </span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma,sans-serif">Tuesday, February 15, 2011 15:55</span><br>
<span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma,sans-serif">To: </span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma,sans-serif">Cisco VOIP</span><br><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma,sans-serif">Subject: </span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma,sans-serif">[cisco-voip] Cisco UCCX Script to change agent state</span><br>
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--></style><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Anyone know how to change an agent’s state via a UCCX script?</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Brad</span></p><p class="MsoNormal"> </p></div>
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