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<DIV><SPAN class=900094417-16022011><FONT face=Arial
size=2>Greetings,</FONT></SPAN></DIV>
<DIV><SPAN class=900094417-16022011><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=900094417-16022011><FONT face=Arial size=2>We have one site
that is complaining that callers are not getting to voicemail on occasion, that
the "phones just ring and ring or the line is busy." People are also
saying "the line is busy" when they go to check their voicemail--on
occasion. I'm trying to get a better description of just what they're
hearing when they say "busy" and what they mean by "on
occasion."</FONT></SPAN></DIV>
<DIV><SPAN class=900094417-16022011><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=900094417-16022011><FONT face=Arial size=2>I've been in the
Unity tools depot running the Port Usage Analyzer. Most days around 8 or 9
AM, the Port Availability report shows less than 10 ports available, but other
than that short time period, nearly half of the available ports are not being
used. All those reports in the Analyzer essentially show lots of and
continuous port availability, and never has availability dropped to zero.
So do I take from that correctly that running out of ports is not our
problem?</FONT></SPAN></DIV>
<DIV><SPAN class=900094417-16022011><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=900094417-16022011><FONT face=Arial size=2>Any suggestions on
such an issue? Never had this complain before and we have 7 other remote
offices.</FONT></SPAN></DIV>
<DIV><SPAN class=900094417-16022011><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=900094417-16022011><FONT face=Arial
size=2>Thanks</FONT></SPAN></DIV>
<DIV><SPAN class=900094417-16022011><FONT face=Arial
size=2>jeff</FONT></SPAN></DIV></BODY></HTML>