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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jeff,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Are any ports set to not answer calls ie dedicated to MWI or for
Notification…if so have those ports been removed from the line group in CM?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Joe<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jeff Ruttman<br>
<b>Sent:</b> Wednesday, February 16, 2011 12:57 PM<br>
<b>To:</b> Cisco VOIP<br>
<b>Subject:</b> [cisco-voip] Unity problems getting to voicemail<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Greetings,</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We
have one site that is complaining that callers are not getting to voicemail on
occasion, that the "phones just ring and ring or the line is
busy." People are also saying "the line is busy" when they
go to check their voicemail--on occasion. I'm trying to get a better
description of just what they're hearing when they say "busy" and
what they mean by "on occasion."</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I've
been in the Unity tools depot running the Port Usage Analyzer. Most days
around 8 or 9 AM, the Port Availability report shows less than 10 ports
available, but other than that short time period, nearly half of the available
ports are not being used. All those reports in the Analyzer essentially
show lots of and continuous port availability, and never has availability dropped
to zero. So do I take from that correctly that running out of ports is
not our problem?</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Any
suggestions on such an issue? Never had this complain before and we have
7 other remote offices.</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>jeff</span><o:p></o:p></p>
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