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CSCtj54331 IBM x3650M2,7835I3,7845I3 install fails - Could Not
Detect Version <br>
<br>
<B>Symptom:</B><br>
Fresh install fails with error "Could not detect the current
version"<br>
<br>
<B>Conditions:</B><br>
IBM x3650-M3 servers that are equivalent to MCS 7835I3 or 7845I3 are
impacted due to implementation changes by IBM on recent firmware
releases. If the 7835/45-I3 has an impacted firmware release, it
will cause fresh install to fail with the error message.<br>
<br>
<B>Workaround:</B><br>
Use the latest FWUCD (3.6.2-I, or later) posted on CCO to update
uEFI firmware to build D6E149B or later.<br>
<br>
Defect is closed with this comment:<br>
on impacted servers install fails even before we can flash firmware,
so adding new firmware to install/CUCM code will not help. Only
solution is for these customers to use FWUCD offline and then update
firmware before attempting install again.<br>
<br>
We've seen a few instances where uEFI update was unsuccessful
requiring IBM intervention.<br>
<br>
Regards,<br>
Wes<br>
<br>
<br>
<br>
On 2/17/2011 12:43 PM, Jason Aarons (US) wrote:
<blockquote
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<div class="WordSection1">
<p class="MsoNormal">Server boots the 8.0(3a) CD-ROM, I get the
Product Deployment Selection, choose Cisco Unity Connection
OK, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Beginning Hardware Setup and Firmware
Modules<o:p></o:p></p>
<p class="MsoNormal">X3650ME: MODULES PRELOAD<o:p></o:p></p>
<p class="MsoNormal">Etc<o:p></o:p></p>
<p class="MsoNormal">Etc<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Criticial Error<o:p></o:p></p>
<p class="MsoNormal">Could not detect the current version<o:p></o:p></p>
<p class="MsoNormal">Abort<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I did install the Cisco FWUCD-3.6.1 before
running the 8.0(3a) install, did that blow up the 8.0(3a)
installer?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a class="moz-txt-link-freetext" href="http://www.cisco.com/cisco/software/release.html?mdfid=282821930&flowid=6694&softwareid=283046743&release=3.6%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest">http://www.cisco.com/cisco/software/release.html?mdfid=282821930&flowid=6694&softwareid=283046743&release=3.6%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest</a><o:p></o:p></p>
<p class="MsoNormal">to download the Cisco FWUCD-3.6.1<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Install.log<o:p></o:p></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:32 Serverpak|In
runtime of x3650M2 args [UPDATE]|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:32 Serverpak|In
runtime of IBM args [UPDATE]|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:32 Serverpak|In
runtime of server_implementation args
[UPDATE]|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:32
Serverpak|server_implementation shared_implementation.sh
UPDATE returns (1)|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:32 Serverpak|IBM
shared_implementation.sh UPDATE returns
(1)|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:32
Serverpak|x3650M2 shared_implementation.sh UPDATE returns
(1)|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:32
Serverpak|Completed Args processing; created
execution_string:
/mnt/source/Cisco/hssi/server_implementation/IBM/shared/hcf/bios/update/ibm_build_update.sh
UPDATE_EXECUTABLE='/mnt/source/Cisco/hssi/server_implementation/IBM/x3650M2/shared/hcf/firmware/DSA/ibm_fw_dsa_2.35_dsyt28a_linux_32_64.bin'
PACKAGE_VERSION_STRING='DSYT28A'
DETECTED_VERSION_STRING='DSYT75X '
UPDATE_ACTION='UPDATE'|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:32
Serverpak|hcf_call : "x3650M2: DSA UPDATE"
/mnt/source/Cisco/hssi/server_implementation/IBM/shared/hcf/bios/update/ibm_build_update.sh
UPDATE_EXECUTABLE='/mnt/source/Cisco/hssi/server_implementation/IBM/x3650M2/shared/hcf/firmware/DSA/ibm_fw_dsa_2.35_dsyt28a_linux_32_64.bin'
PACKAGE_VERSION_STRING='DSYT28A'
DETECTED_VERSION_STRING='DSYT75X '
UPDATE_ACTION='UPDATE'|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:32
Serverpak|about to call
/mnt/source/Cisco/hssi/server_implementation/IBM/shared/hcf/bios/update/ibm_build_update.sh
with
UPDATE_EXECUTABLE='/mnt/source/Cisco/hssi/server_implementation/IBM/x3650M2/shared/hcf/firmware/DSA/ibm_fw_dsa_2.35_dsyt28a_linux_32_64.bin'
PACKAGE_VERSION_STRING='DSYT28A'
DETECTED_VERSION_STRING='DSYT75X ' UPDATE_ACTION='UPDATE'
|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:33
Serverpak|Critical Error: x3650M2: DSA UPDATE
/mnt/source/Cisco/hssi/server_implementation/IBM/shared/hcf/bios/update/ibm_build_update.sh
UPDATE_EXECUTABLE='/mnt/source/Cisco/hssi/server_implementation/IBM/x3650M2/shared/hcf/firmware/DSA/ibm_fw_dsa_2.35_dsyt28a_linux_32_64.bin'
PACKAGE_VERSION_STRING='DSYT28A'
DETECTED_VERSION_STRING='DSYT75X '
UPDATE_ACTION='UPDATE'|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:33 Serverpak|HCF
failed for x3650M2|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:33
Serverpak|x3650M2 shared_implementation.sh
preBootHardwareSetup /tmp/hw_setup_log.txt
/tmp/hw_setup_err.txt returns (1)|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:33
Serverpak|7835I3 api_implementation.sh preBootHardwareSetup
/tmp/hw_setup_log.txt /tmp/hw_setup_err.txt returns
(1)|<LVL::Info><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span style="font-family:
"Courier New";">02/17/2011 11:28:33
ServerApiManager||Method: preBootHardwareSetup args:
/tmp/hw_setup_log.txt /tmp/hw_setup_err.txt|- current
mode=HSSI_Mode completed with code [1]|<LVL::Debug><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Courier
New";">02/17/2011 11:28:33 display_screen|Arguments:
"Critical Error" "Could not detect the current version"
"Abort"|<LVL::Debug></span><o:p></o:p></p>
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