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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Dailey, Fred M.
<br>
<b>Sent:</b> Monday, February 21, 2011 9:08 AM<br>
<b>To:</b> 'cisco-voip@puck.nether.net''<br>
<b>Subject:</b> Unity Exchange 2010 integration TUI not working.<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">GUSI Version = 2.0.4<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Gather Date/Time = 02-21-2011 / 09:02:41<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Unity Install Information:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Unity server name = CCUN02<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Unity System ID = 5ad6497b<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Unity version = 5.0(1.0) (Original Version)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Patches installed:=<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Cumulative : CU5.0(1)_ES86<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> SUW Version : 3.0.010.0 : 2010-10-12<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Core install files to= d:\CommServer\<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total capacity (megs)= 59936.42<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Megs free= 56402.22<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> % free space= 94.1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Logging diagnostics and data files to= d:\CommServer\Logs\<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total capacity (megs)= 59936.42<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Megs free= 56402.22<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> % free space= 94.1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> UMR repository location= d:\CommServer\UnityMTA\<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total capacity (megs)= 59936.42<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Megs free= 56402.22<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> % free space= 94.1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> UnityDB location= d:\program files\microsoft sql server\MSSQL\data\UnityDb.mdf<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total capacity (megs)= 59936.42<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Megs free= 56402.22<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> % free space= 94.1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> UnityDB log location= d:\program files\microsoft sql server\MSSQL\data\UnityDb_log.LDF<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total capacity (megs)= 59936.42<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Megs free= 56402.22<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> % free space= 94.1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Failover (This server is) : Secondary<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Partner Server Name : CCUN01<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Partner Server IP : 10.2.0.3<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Ping Interval : 1000 mSec<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Missed Pings Before Disconnect : 30<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> QOS Settings:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Call Signaling QoS= CS3(precedence 3) DSCP (011000)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Media Signaling QoS= EF DSCP (101110)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Security settings:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> RPC port number= 5050<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Unidentified caller message security= 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Message aging= 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Mixed mode= 1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Cisco Unity TSP version = 8.2(1)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> CSAgent Version = 5.0.0.225<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> CSA Agent BaseDir = C:\Program Files\Cisco Systems\CSAgent<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> CSAgent LogDir = C:\Program Files\Cisco Systems\CSAgent\log<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> CSAgent OEM = Cisco Systems<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> CSAgent Standalone = 1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Unity CSA Policy = 3.0.2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> PCD : <not installed with PCD><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Switch 1 = Cisco CallManager, ID=0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Ports configured = 32<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Default recording codec = 8K Mu-Law<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> TUI Languages loaded = ENU<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Default TUI Language = ENU<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> GUI Languages loaded = ENU<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Default GUI Language = ENU<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Prompts : *Warning* - The following are missing :<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU001.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU002.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU003.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU004.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU005.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU006.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU007.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU008.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU009.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU010.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU011.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> D:\CommServer\Localize\Prompts\ENU\G729a\AvSubNotifier\AvSubNotifierENU012.wav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Default TTS Language = ENU<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> TTS Default Engine = <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Standard Unity conversation in use<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Environment Information:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">(error):62 (Input past end of file) in procedure GetSystemInfo of Form frmMain<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> System Uptime: Unable to parse windows systeminfo output<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> UMR Mode : Normal Operations<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Partner is Exchange 2003<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Partner Exchange Server Name= CCVOIP01<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Server Status Check = Enabled<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Server Ping Interval = 15000 mSec<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Active Directory domain = CCIS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Global Catalog Server = ccmo02.ccis.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Sync Interval = 15 min(s)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Domain Controllers (Domain : DC)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> ccis.edu : ccmo02.ccis.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Sync Interval = 2 min(s)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> SQL Version = Microsoft SQL Server 2000 - 8.00.2282: unknown SP<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> SQL Edition = Standard Edition<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Windows version = 5.0 Build 2195: Service Pack 4<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Outlook is not installed on the local server<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> MAPI Provider : CDO Version - 6.5.8190.0 CDO Detected & No Exchange System Management : Mailstore is not Exchage 2007/2010<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> MAPI Shared Memory: (HKLM:SOFTWARE\Microsoft\Windows Messaging Subsystem\Applications\<process>\SharedMemMaxSize)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> AvCsMgr : is set to recommended value<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> AvMsgStoreMonitorSvr : RegKey not found. Recommend add the key AvMsgStoreMonitorSvr and set DWORD SharedMemMaxSize with a value of 4194304 (decimal)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> AvNotifierMgr : RegKey not found. Recommend add the key AvNotifierMgr and set DWORD SharedMemMaxSize with a value of 4194304 (decimal)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> AvUMRSyncSvr : is set to recommended value<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> CsBMsgConnector : RegKey not found. Recommend add the key CsBMsgConnector and set DWORD SharedMemMaxSize with a value of 4194304 (decimal)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> CsBridgeConnector : RegKey not found. Recommend add the key CsBridgeConnector and set DWORD SharedMemMaxSize with a value of 4194304 (decimal)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> CsVpimConnector : RegKey not found. Recommend add the key CsVpimConnector and set DWORD SharedMemMaxSize with a value of 4194304 (decimal)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> TCPChimney : Disabled<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> RSS : Disabled<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> *Pulled from UnityDB Configuration Table*<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> ExcludeAllReceipts : 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> ExcludeReturnReceipts : 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> DisableSearchFolderUse : 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> MinSearchFolderLifeHours : 1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> OptimizeSearchFolderUse : 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Unity Directory Information<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total Subscribers in network = 917<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total full subscribers homed on the local message store (if any) = 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total full subscribers assigned to the local Unity server = 917<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total network (contact) subscribers homed locally = 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total call handlers on local box = 103<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total delivery locations homed locally = 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total Unity servers in the same dialing domain (including local server) = 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Total Unity servers seen in directory (including local server)= 1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Unity Licensing Information:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicLanguagesMax=2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicMaxMsgRecLenIsLicensed=1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicPoolingIsEnabled=1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicRealspeakSessionsMax=36<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicSecondaryServerIsLicensed=1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicSubscribersMax=930<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicUMSubscribersMax=80<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicUnityUpgrades=1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicUnityVoiceRecSessionsMax=24<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicVMISubscribersMax=80<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicVoicePortsMax=64<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicVPIMIsLicensed=0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LicAMISIsLicensed=0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> AvLicUtilizationSecondaryServer=1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> AvLicUtilizationSubscribers=917<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> AvLicUtilizationUMSubscribers=0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> AvLicUtilizationVMISubscribers=0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">OS Platform IP Config Info:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Windows 2000 IP Configuration<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Host Name . . . . . . . . . . . . : CCUN02<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Primary DNS Suffix . . . . . . . : ccis.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Node Type . . . . . . . . . . . . : Broadcast<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> IP Routing Enabled. . . . . . . . : No<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> WINS Proxy Enabled. . . . . . . . : No<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> DNS Suffix Search List. . . . . . : ccis.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Ethernet adapter Local Area Connection:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Connection-specific DNS Suffix . : ccis.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Description . . . . . . . . . . . : HP NC7782 Gigabit Server Adapter #3<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Physical Address. . . . . . . . . : 00-18-71-76-37-1D<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> DHCP Enabled. . . . . . . . . . . : No<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> IP Address. . . . . . . . . . . . : 10.2.0.4<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Subnet Mask . . . . . . . . . . . : 255.255.255.0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Default Gateway . . . . . . . . . : 10.2.0.254<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> DNS Servers . . . . . . . . . . . : 10.10.30.193<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> 10.10.30.232<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Dailey, Fred M.
<br>
<b>Sent:</b> Monday, February 21, 2011 8:57 AM<br>
<b>To:</b> 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> Unity Exchange 2010 integration TUI not working.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We recently upgraded Unity 5.x to ES86 for integration with new Exchange 2010 cluster.<o:p></o:p></p>
<p class="MsoNormal">The upgrade itself was a nightmare with a three week TAC case full of misinformation and weak advice.<o:p></o:p></p>
<p class="MsoNormal">We finally got the thing to work after I sent an web article to TAC on the final issue with the upgrade.<o:p></o:p></p>
<p class="MsoNormal">A week later the TUI stopped working for the exchange 2010 subscribers.<o:p></o:p></p>
<p class="MsoNormal">TAC has only been able to advise redoing the MAPI ODI part of the upgrade, which I did, but it did not help.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is the run down.<o:p></o:p></p>
<p class="MsoNormal">Upgraded Unity 5 with ES86.<o:p></o:p></p>
<p class="MsoNormal">Upgraded MAPI ODI with latest from MS.<o:p></o:p></p>
<p class="MsoNormal">Exchange 2003 is the partner server. 2010 is for message store only.<o:p></o:p></p>
<p class="MsoNormal">Upgrade worked for a while.<o:p></o:p></p>
<p class="MsoNormal">Now Exchange 2010 subscribers get messages to their e-mail but cannot logon through the phone to get or send VM.<o:p></o:p></p>
<p class="MsoNormal">When the Messages button is pressed we get please enter your password then silence.<o:p></o:p></p>
<p class="MsoNormal">Errors pop on event monitor.<o:p></o:p></p>
<p class="MsoNormal"><img width="404" height="448" id="Picture_x0020_1" src="cid:image001.png@01CBD1A4.FE60CE70"><img width="404" height="448" id="Picture_x0020_2" src="cid:image002.png@01CBD1A4.FE60CE70"> <img width="404" height="448" id="Picture_x0020_3" src="cid:image003.png@01CBD1A4.FE60CE70"><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Fred Dailey<o:p></o:p></p>
<p class="MsoNormal">Columbia College<o:p></o:p></p>
<p class="MsoNormal">Network-Telephony<o:p></o:p></p>
<p class="MsoNormal">573-875-7308<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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