<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In the CUPC 8.5 release notes Table 8 Phones Supported by Cisco Unified Personal Communicator shows CIPC (SCCP/SIP) supported.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>But I’m willing to bet CTIOS/CAD 8 won’t play with it…<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Matthew Saskin [mailto:msaskin@gmail.com] <br><b>Sent:</b> Saturday, February 26, 2011 6:04 PM<br><b>To:</b> Jason Aarons (US)<br><b>Cc:</b> Nick Matthews; Erick B.; cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> Re: [cisco-voip] Cisco Unified Personal Communicator (CUPC) vs Cisco IP Communicator (CIPC)<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Does CUPC desk phone control work when the phone is CIPC (I don't know...)? If so, shouldn't have any impact on UCCE, but it would be redundant since they technically have desk phone control from within the desktop application (CTIOS, CAD, or CRM)<br><br clear=all>Matthew Saskin<br><a href="mailto:msaskin@gmail.com" target="_blank">msaskin@gmail.com</a><br>203-253-9571<br><br><br><o:p></o:p></p><div><p class=MsoNormal>On Sat, Feb 26, 2011 at 4:42 PM, Jason Aarons (US) <<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'>Actually they are using UCCE but this wasn’t for Agents.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'>If they did have Agents using CIPC I wonder if CUPS Desk Phone Control is supported.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a href="mailto:matthn@gmail.com" target="_blank">matthn@gmail.com</a> [mailto:<a href="mailto:matthn@gmail.com" target="_blank">matthn@gmail.com</a>] <b>On Behalf Of </b>Nick Matthews<br><b>Sent:</b> Saturday, February 26, 2011 12:52 PM<br><b>To:</b> Erick B.<br><b>Cc:</b> Jason Aarons (US); cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> Re: [cisco-voip] Cisco Unified Personal Communicator (CUPC) vs Cisco IP Communicator (CIPC)</span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Also - if you're using the softphone for UCCX CIPC is still the only supported softphone. Think DR, remote agents, etc.<br><br>CSF devices are on the roadmap, I don't think there are any announced dates yet.<br><br>-nick<o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Fri, Feb 25, 2011 at 6:26 PM, Erick B. <<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>They are both a softphone, and let you make phone calls. But CUPC doesn't have all phone features/functions compared to IP Communicator so it may be boil down to user preferences if they had been using IP communicator before. I prefer IP communicator over CUPC for phone calls. Don't really do much IM or other stuff with CUPC when I use it though. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'> <o:p></o:p></p><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Fri, Feb 25, 2011 at 12:57 PM, Jason Aarons (US) <<a href="mailto:jason.aarons@us.didata.com" target="_blank">jason.aarons@us.didata.com</a>> wrote:<o:p></o:p></p></div></div></div><blockquote style='border:none;border-left:solid windowtext 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt;border-color:-moz-use-text-color -moz-use-text-color -moz-use-text-color rgb(204, 204, 204)'><div><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>If customer is deploying CUPS 8.5 with CUPC (Cisco Unified Personal Communicator) is there any reason to put Cisco IP Communicator on their computer as well? Doesn’t CUPC replace IP Communicator for those customers running CUPS 8.5 with Callmanager 8.0?<o:p></o:p></p></div></div></div><div><div class=MsoNormal align=center style='text-align:center'><hr size=1 width="100%" align=center></div><p><b><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'>Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you. </span></a></b><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'> </span></a><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'>_______________________________________________<br>cisco-voip mailing list<br></span>cisco-voip@puck.nether.net<span style='color:windowtext;text-decoration:none'><br></span>https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div></blockquote></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'> </span></a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'><br>_______________________________________________<br>cisco-voip mailing list<br></span>cisco-voip@puck.nether.net<span style='color:windowtext;text-decoration:none'><br></span>https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'> </span></a><o:p></o:p></p></div></div><div><div><div><div class=MsoNormal align=center style='text-align:center'><hr size=1 width="100%" align=center></div><p class=MsoNormal><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'><o:p></o:p></span></a></p><p><b><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'>Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you. </span><span style='color:windowtext;font-weight:normal;text-decoration:none'><o:p></o:p></span></a></b></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'><br>_______________________________________________<br>cisco-voip mailing list<br><u><span style='color:blue'>cisco-voip@puck.nether.net</span></u><br><u><span style='color:blue'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></u><o:p></o:p></span></a></p></div><p class=MsoNormal><a href="http://dimensiondata.stream57.com/04141pm/" target="_blank"><span style='color:windowtext;text-decoration:none'><o:p> </o:p></span></a></p></div></body></html>
<HTML><BODY><P><hr size=1></P>
<a href="http://dimensiondata.stream57.com/04141pm/"><span style='color:blue;text-decoration:none'><img border=0 src="http://image.exct.net/lib/feed16797d620d/i/2/8c665b10-9.gif" alt=DDIPT></span></a>
<P><STRONG>
Disclaimer:
This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.
</STRONG></P></BODY></HTML>