<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>wow. this is just weird. might have to open a tac case next week when i got some time and after i get through the rest of the steps.<br><br>wonder if there's a bug w/ v7.1.5bSU3<br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Paul" <asobihoudai@yahoo.com><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Thursday, March 3, 2011 3:53:59 PM<br><b>Subject: </b>Re: [cisco-voip] access to webdialer<br><br>I never configured any of the webdialer service parameters and applied the <br>appropriate groups/roles to end users and it worked. I did have to change the <br>URL of course...which is necessary unless you're using DNS to resolve the <br>cluster hostnames. . .<br><br>The customer is using LDAP synchronization but I don't think that would be a <br>block on you using webdialer unless your password is messed up.<br><br><br><br>________________________________<br>From:Lelio Fulgenzi <lelio@uoguelph.ca><br>To:Paul <asobihoudai@yahoo.com><br>Cc:cisco-voip@puck.nether.net<br>Sent: Thu, March 3, 2011 12:37:26 PM<br>Subject: Re: [cisco-voip] access to webdialer<br><br><br>I had a custom role, but I removed myself and added the standard one. <br><br>We are using LDAP sync/auth.<br><br>I haven't completed the steps in deployment as outlined below, but I figured I <br>should be able to log in at least.<br><br>http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fswbdlr.html#wp1049991<br><br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>________________________________<br>From: "Paul" <asobihoudai@yahoo.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca>, cisco-voip@puck.nether.net<br>Sent: Thursday, March 3, 2011 3:34:27 PM<br>Subject: Re: [cisco-voip] access to webdialer<br><br>8.0.3a cluster here...no issues with customer using click to dial or web <br>dialer... all users assigned standard ccm end users and standard CCMUSER <br>administration roles.<br><br>If you have a custom role or group, you might have to check the permissions on <br>it or if webdialer refuses to behave, you might have to restart Tomcat... (which <br><br><br>I had to do to get IP phone designer working incidentally)<br><br><br><br>________________________________<br>From:Lelio Fulgenzi <lelio@uoguelph.ca><br>To:"cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br>Sent: Thu, March 3, 2011 12:20:54 PM<br>Subject: [cisco-voip] access to webdialer<br><br><br>For some reason, I can't seem to log in to webdialer with my userid/password. it <br><br><br><br>works fine going into ccmuser pages. I test with the administrator account and <br>it logs in just fine.<br><br>Are there any usergroups that a user has to belong to to allow access to the <br>webdialer?<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br> <br></div></body></html>