<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>unfortunately not. :(<span><br><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"c3voip" <c3voip@nc.rr.com><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>"Cisco VoIPoE List" <cisco-voip@puck.nether.net><br><b>Sent: </b>Tuesday, March 8, 2011 1:08:59 PM<br><b>Subject: </b>RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Lelio,</span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Did you figure out how to fix this phone? I have one doing exactly the same thing.</span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Thanks,</span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">-C</span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p><div><div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;"><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lelio Fulgenzi<br><b>Sent:</b> Friday, January 07, 2011 1:29 PM<br><b>To:</b> Ryan Ratliff<br><b>Cc:</b> Cisco VoIPoE List<br><b>Subject:</b> Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</span></p></div></div><p class="MsoNormal"> </p><div><p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">I'll have to leave that for another day... ;)<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br></span></p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><hr id="zwchr" width="100%" align="center" size="2"></span></div><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From: </span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Ryan Ratliff" <rratliff@cisco.com><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>"Steve Brokenshire" <Steve.Brokenshire@nelincs.gov.uk>, "Cisco VoIPoE List" <cisco-voip@puck.nether.net><br><b>Sent: </b>Friday, January 7, 2011 1:09:31 PM<br><b>Subject: </b>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br>Time to span the port and get a packet capture to see what's going on.</span></p><div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span></p><div><div><p class="MsoNormal"><span style="font-size: 13.5pt; font-family: "Helvetica","sans-serif"; color: black;">-Ryan</span></p></div></div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span></p><div><div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">On Jan 7, 2011, at 12:01 PM, Lelio Fulgenzi wrote:</span></p></div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br><br></span><span class="apple-style-span"><span style="font-size: 13.5pt; font-family: "Lucida Grande","serif";"></span></span></p><div><div><p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Here's the config. For testing, I removed the voice vlan config statement and made the access vlan 625. Still no luck.</span><span style="font-size: 10pt; font-family: "Verdana","sans-serif";"></span></p><div style="margin-left: 30pt;"><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><hr style="width: 750.75pt;" width="1001" align="center" size="2"></span></div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">interface FastEthernet1/0/44<br> description room 034<br> switchport access vlan 25<br> switchport mode access<br> switchport voice vlan 625<br> srr-queue bandwidth share 10 10 60 20<br> srr-queue bandwidth shape 10 0 0 0<br> mls qos trust device cisco-phone<br> mls qos trust cos<br> auto qos voip cisco-phone<br> no mdix auto<br> spanning-tree portfast<br>end</span></p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><hr style="width: 750.75pt;" width="1001" align="center" size="2"></span></div></div><p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class="apple-converted-space"> </span><br> - LFJ (with apologies to Mr. Popeil)<br><br></span></p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><hr id="zwchr" width="100%" align="center" size="2"></span></div><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From:<span class="apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Ryan Ratliff" <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>><br><b>To:<span class="apple-converted-space"> </span></b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br><b>Cc:<span class="apple-converted-space"> </span></b>"Steve Brokenshire" <<a href="mailto:Steve.Brokenshire@nelincs.gov.uk" target="_blank">Steve.Brokenshire@nelincs.gov.uk</a>>, "Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br><b>Sent:<span class="apple-converted-space"> </span></b>Friday, January 7, 2011 11:55:40 AM<br><b>Subject:<span class="apple-converted-space"> </span></b>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br>What's the switchport config look like? If it's a trunk currently make it an access port in the voice vlan and see if that helps.</span></p><div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span></p></div><div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span></p><div><div><p class="MsoNormal"><span style="font-size: 13.5pt; font-family: "Helvetica","sans-serif"; color: black;">-Ryan</span></p></div></div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span></p><div><div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">On Jan 7, 2011, at 10:56 AM, Lelio Fulgenzi wrote:</span></p></div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br><br></span><span class="apple-style-span"><span style="font-size: 13.5pt; font-family: "Lucida Grande","serif";"></span></span></p><div><div><p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Unfortunately, on these old ones, you need to get to the menu to do a reset. Menu is not accessible. :(<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class="apple-converted-space"> </span><br> - LFJ (with apologies to Mr. Popeil)<br><br></span><span style="font-size: 10pt; font-family: "Verdana","sans-serif";"></span></p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><hr id="zwchr" width="100%" align="center" size="2"></span></div><p class="MsoNormal" style="margin-bottom: 12pt;"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From:<span class="apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Steve Brokenshire" <<a href="mailto:Steve.Brokenshire@nelincs.gov.uk" target="_blank">Steve.Brokenshire@nelincs.gov.uk</a>><br><b>To:<span class="apple-converted-space"> </span></b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>, "Neal Haas" <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>><br><b>Cc:<span class="apple-converted-space"> </span></b>"Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br><b>Sent:<span class="apple-converted-space"> </span></b>Friday, January 7, 2011 10:32:23 AM<br><b>Subject:<span class="apple-converted-space"> </span></b>RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</span></p><div><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">You could always try a full factory reset, not sure what the key combination is for a 7935, but Google probably will . That’s fixed a similar problem I’ve had on 7940s.</span><span style="color: black;"></span></p></div><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p><div><div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: windowtext -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;"><div><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span class="apple-converted-space"><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"> </span></span><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><span class="apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="apple-converted-space"> </span><b>On Behalf Of<span class="apple-converted-space"> </span></b>Lelio Fulgenzi<br><b>Sent:</b><span class="apple-converted-space"> </span>07 January 2011 15:27<br><b>To:</b><span class="apple-converted-space"> </span>Neal Haas<br><b>Cc:</b><span class="apple-converted-space"> </span>Cisco VoIPoE List<br><b>Subject:</b><span class="apple-converted-space"> </span>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</span><span style="color: black;"></span></p></div></div></div><p class="MsoNormal"><span style="color: black;"> </span></p><div><p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">this is a 7935 - the original polycom/cisco hybrid conference phone.<br><br>the only java in this phone is the coffee that has invariably been spilled in it. ;)<br><br>i'm gonna take it to another building to see if it works. otherwise, i'm calling it DOA.<br><br>We'll have to consider putting our new conference phones on a contract.<br><br>Lelio<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class="apple-converted-space"> </span><br> - LFJ (with apologies to Mr. Popeil)</span><span style="color: black;"></span></p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><hr width="100%" align="center" size="2"></span></div><div><p class="MsoNormal" style="margin-bottom: 12pt;"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From:<span class="apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Neal Haas" <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>><br><b>To:<span class="apple-converted-space"> </span></b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>, "Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br><b>Sent:<span class="apple-converted-space"> </span></b>Friday, January 7, 2011 10:22:34 AM<br><b>Subject:<span class="apple-converted-space"> </span></b>RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br></span><span style="color: black;"></span></p></div><div><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Bad phone, try doing a Java reset, this corrects the problem about 50% of the time, with that loading issue.</span><span style="color: black;"></span></p></div><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p><div><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">I have had 3 phones with that issue so far out of the last 1000 phone installs.</span><span style="color: black;"></span></p></div><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p><div><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">If anyone can shed more insight on the problem I would like to know what it is too.</span><span style="color: black;"></span></p></div><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p><div><div><p class="MsoNormal"><span style="font-size: 10pt; font-family: "Courier New"; color: rgb(31, 73, 125);">Neal</span><span style="color: black;"></span></p></div></div><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p><div><div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: windowtext -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;"><div><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span class="apple-converted-space"><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"> </span></span><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><span class="apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="apple-converted-space"> </span><b>On Behalf Of<span class="apple-converted-space"> </span></b>Lelio Fulgenzi<br><b>Sent:</b><span class="apple-converted-space"> </span>Friday, January 07, 2011 7:15 AM<br><b>To:</b><span class="apple-converted-space"> </span>Cisco VoIPoE List<br><b>Subject:</b><span class="apple-converted-space"> </span>[cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</span><span style="color: black;"></span></p></div></div></div><p class="MsoNormal"><span style="color: black;"> </span></p><div><p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">I'm trying to get a 7935 working, but it gets stuck at "obtaining IP address... loading application"<br><br>A 7936 works on the same port, so I'm pretty sure the network and DHCP and TFTP settings are all fine.<span class="apple-converted-space"> </span><br><br>I can't get in the menu to reset things either.<br><br>I'm googling....<br><br>Anyone have any ideas?<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class="apple-converted-space"> </span><br> - LFJ (with apologies to Mr. Popeil)</span><span style="color: black;"></span></p></div></div><p><span style="color: black;"> </span></p><div><pre><span style="font-size: 12pt; font-family: "Times New Roman","serif"; color: black;">------------------------------------------------------------------------------------------------------------</span></pre></div><p><span style="color: black;"> </span></p><div><pre><span style="font-size: 14pt; font-family: Webdings; color: green;">P </span><span style="font-size: 12pt; font-family: "Arial","sans-serif"; color: green;">Reduce your environmental footprint, please do not print this</span></pre><pre><span style="font-size: 12pt; font-family: "Arial","sans-serif"; color: green;">email unless you really need to. </span><span style="font-size: 12pt; font-family: "Times New Roman","serif"; color: black;"></span></pre></div><p class="MsoNormal"><span style="font-family: "Arial","sans-serif"; color: blue;"> </span><span style="color: black;"></span></p><div><pre><span style="font-size: 12pt; font-family: "Arial","sans-serif"; color: black;">This</span></pre><pre><span style="font-size: 12pt; font-family: "Arial","sans-serif"; color: black;">electronic message contains information from North East Lincolnshire Council</span></pre><pre><span style="font-size: 12pt; font-family: "Arial","sans-serif"; color: black;">which may be privileged or confidential. 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