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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Do any of you know a way that when an emergency is being reacted too, either a test or hopefully never, a real emergency,  is there a way for the Call Manager and more specifically the IPCCT software to alert callers, that are calling into the institution, that there is an emergency and no one is available to respond at this time?   We just enacted an emergency drill where all staff and students were to find safe secure locations and basically abandon what they were doing.   That is fine for anyone who hears the announcement, either via their Cisco phone or text message but for those calling the institution they are unaware that the College is in a drill scenario.   Any ideas would be most welcome.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#49166D;mso-fareast-language:EN-CA'>Terry Oakley<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#49166D;mso-fareast-language:EN-CA'>Telecommunication Coordinator, </span><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#92D050;mso-fareast-language:EN-CA'>| </span><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#49166D;mso-fareast-language:EN-CA'>Information Technology Services<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#49166D;mso-fareast-language:EN-CA'>100 College Blvd </span><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#92D050;mso-fareast-language:EN-CA'>|</span><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#49166D;mso-fareast-language:EN-CA'> Red Deer, AB T4N 5H5<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#49166D;mso-fareast-language:EN-CA'>Tel (403) 342-3521 </span><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#92D050;mso-fareast-language:EN-CA'>| </span><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#49166D;mso-fareast-language:EN-CA'><a href="mailto:Terry.Oakley@rdc.ab.ca"><span style='color:blue'>Terry.Oakley@rdc.ab.ca</span></a><o:p></o:p></span></p><p class=MsoNormal><a href="http://www.rdc.ab.ca/"><span style='font-family:"Verdana","sans-serif";color:#4A442A;mso-fareast-language:EN-CA;text-decoration:none'><img border=0 width=169 height=60 id="Picture_x0020_1" src="cid:image001.jpg@01CBDD9C.C77B3BD0" alt="Description: RDC Logo"></span></a><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>