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Hi All,<BR>
<BR>
Does anybody know about CCX Quality manager server?<BR>
This server used for records and replays all or selected customer contacts for dispute resolution or to measure and improve customer contact quality.<BR>
I didn't konw the Server partNo. .... but the License Part Number of this server is: "<SPAN style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 8pt">CCX-80-N-QM-LIC</SPAN>" <SPAN style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 8pt">CCX 8.0 NEW Quality Manager Named Seat Qty 1 LICENSE</SPAN><BR>
<BR>
I need any documentation for this server "Installation/Configuration" .... ???<BR>
<BR>
<BR>
thanks <BR>
<P class=ecxecxMsoNormal><A name=_MailAutoSig target=_blank><SPAN style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt">Best Regards,</SPAN></A><SPAN><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt"></SPAN></SPAN></P>
<P class=ecxecxMsoNormal><SPAN><SPAN style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt"> </SPAN></SPAN><SPAN><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt"></SPAN></SPAN></P>
<P class=ecxecxMsoNormal><SPAN><B><SPAN style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt">Sherif Ibrahem Mohamed</SPAN></B></SPAN></P>
<P class=ecxecxMsoNormal><SPAN><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt">Network Engineer</SPAN></SPAN></P>
<P class=ecxecxMsoNormal><SPAN><B><SPAN style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt">Silicon21NIT Services</SPAN></B></SPAN><SPAN><B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt"></SPAN></B></SPAN></P>
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