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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Lelio,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Did you figure out how to fix this phone?  I have one doing exactly the same thing.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-C<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lelio Fulgenzi<br><b>Sent:</b> Friday, January 07, 2011 1:29 PM<br><b>To:</b> Ryan Ratliff<br><b>Cc:</b> Cisco VoIPoE List<br><b>Subject:</b> Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>I'll have to leave that for another day... ;)<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br>                              - LFJ (with apologies to Mr. Popeil)<br><br><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><hr size=2 width="100%" align=center id=zwchr></span></div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>From: </span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>"Ryan Ratliff" <rratliff@cisco.com><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>"Steve Brokenshire" <Steve.Brokenshire@nelincs.gov.uk>, "Cisco VoIPoE List" <cisco-voip@puck.nether.net><br><b>Sent: </b>Friday, January 7, 2011 1:09:31 PM<br><b>Subject: </b>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br>Time to span the port and get a packet capture to see what's going on.<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>-Ryan<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>On Jan 7, 2011, at 12:01 PM, Lelio Fulgenzi wrote:<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br><br></span><span class=apple-style-span><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'><o:p></o:p></span></span></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Here's the config. For testing, I removed the voice vlan config statement and made the access vlan 625. Still no luck.</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><div style='margin-left:30.0pt'><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><hr size=2 width=1001 style='width:750.75pt' align=center></span></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>interface FastEthernet1/0/44<br> description room 034<br> switchport access vlan 25<br> switchport mode access<br> switchport voice vlan 625<br> srr-queue bandwidth share 10 10 60 20<br> srr-queue bandwidth shape 10 0 0 0<br> mls qos trust device cisco-phone<br> mls qos trust cos<br> auto qos voip cisco-phone<br> no mdix auto<br> spanning-tree portfast<br>end<o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><hr size=2 width=1001 style='width:750.75pt' align=center></span></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class=apple-converted-space> </span><br>                              - LFJ (with apologies to Mr. Popeil)<br><br><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><hr size=2 width="100%" align=center id=zwchr></span></div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>From:<span class=apple-converted-space> </span></span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>"Ryan Ratliff" <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>><br><b>To:<span class=apple-converted-space> </span></b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br><b>Cc:<span class=apple-converted-space> </span></b>"Steve Brokenshire" <<a href="mailto:Steve.Brokenshire@nelincs.gov.uk" target="_blank">Steve.Brokenshire@nelincs.gov.uk</a>>, "Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br><b>Sent:<span class=apple-converted-space> </span></b>Friday, January 7, 2011 11:55:40 AM<br><b>Subject:<span class=apple-converted-space> </span></b>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br>What's the switchport config look like?  If it's a trunk currently make it an access port in the voice vlan and see if that helps.<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>-Ryan<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>On Jan 7, 2011, at 10:56 AM, Lelio Fulgenzi wrote:<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br><br></span><span class=apple-style-span><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'><o:p></o:p></span></span></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Unfortunately, on these old ones, you need to get to the menu to do a reset. Menu is not accessible. :(<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class=apple-converted-space> </span><br>                              - LFJ (with apologies to Mr. Popeil)<br><br></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><hr size=2 width="100%" align=center id=zwchr></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>From:<span class=apple-converted-space> </span></span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>"Steve Brokenshire" <<a href="mailto:Steve.Brokenshire@nelincs.gov.uk" target="_blank">Steve.Brokenshire@nelincs.gov.uk</a>><br><b>To:<span class=apple-converted-space> </span></b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>, "Neal Haas" <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>><br><b>Cc:<span class=apple-converted-space> </span></b>"Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br><b>Sent:<span class=apple-converted-space> </span></b>Friday, January 7, 2011 10:32:23 AM<br><b>Subject:<span class=apple-converted-space> </span></b>RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You could always try a full factory reset, not sure what the key combination is for a 7935, but Google probably will  . That’s fixed a similar problem I’ve had on 7940s.</span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in'><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> </span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><span class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Lelio Fulgenzi<br><b>Sent:</b><span class=apple-converted-space> </span>07 January 2011 15:27<br><b>To:</b><span class=apple-converted-space> </span>Neal Haas<br><b>Cc:</b><span class=apple-converted-space> </span>Cisco VoIPoE List<br><b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</span><span style='color:black'><o:p></o:p></span></p></div></div></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>this is a 7935 - the original polycom/cisco hybrid conference phone.<br><br>the only java in this phone is the coffee that has invariably been spilled in it. ;)<br><br>i'm gonna take it to another building to see if it works. otherwise, i'm calling it DOA.<br><br>We'll have to consider putting our new conference phones on a contract.<br><br>Lelio<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class=apple-converted-space> </span><br>                              - LFJ (with apologies to Mr. Popeil)</span><span style='color:black'><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><hr size=2 width="100%" align=center></span></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>From:<span class=apple-converted-space> </span></span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>"Neal Haas" <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>><br><b>To:<span class=apple-converted-space> </span></b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>, "Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br><b>Sent:<span class=apple-converted-space> </span></b>Friday, January 7, 2011 10:22:34 AM<br><b>Subject:<span class=apple-converted-space> </span></b>RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<br><br></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Bad phone, try doing a Java reset, this corrects the problem about 50% of the time, with that loading issue.</span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I have had 3 phones with that issue so far out of the last 1000 phone installs.</span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If anyone can shed more insight on the problem I would like to know what it is too.</span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Neal</span><span style='color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in'><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> </span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><span class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Lelio Fulgenzi<br><b>Sent:</b><span class=apple-converted-space> </span>Friday, January 07, 2011 7:15 AM<br><b>To:</b><span class=apple-converted-space> </span>Cisco VoIPoE List<br><b>Subject:</b><span class=apple-converted-space> </span>[cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</span><span style='color:black'><o:p></o:p></span></p></div></div></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>I'm trying to get a 7935 working, but it gets stuck at "obtaining IP address... loading application"<br><br>A 7936 works on the same port, so I'm pretty sure the network and DHCP and TFTP settings are all fine.<span class=apple-converted-space> </span><br><br>I can't get in the menu to reset things either.<br><br>I'm googling....<br><br>Anyone have any ideas?<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class=apple-converted-space> </span><br>                              - LFJ (with apologies to Mr. Popeil)</span><span style='color:black'><o:p></o:p></span></p></div></div><p><span style='color:black'><o:p> </o:p></span></p><div><pre><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>------------------------------------------------------------------------------------------------------------<o:p></o:p></span></pre></div><p><span style='color:black'><o:p> </o:p></span></p><div><pre><span style='font-size:14.0pt;font-family:Webdings;color:green'>P </span><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:green'>Reduce your environmental footprint, please do not print this<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:green'>email unless you really need to. </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></pre></div><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:blue'> </span><span style='color:black'><o:p></o:p></span></p><div><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>This<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>electronic message contains information from North East Lincolnshire Council<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>which may be privileged or confidential. The information is intended to be for<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>the use of the individual(s) or entity named above. If you are not the intended<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>recipient be aware that any disclosure, copying, distribution or use of the<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>contents of this information is prohibited. If you have received this<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>electronic message in error, please telephone or email the number(s) or address<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>above immediately. Activity and use of the North East Lincolnshire email system<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>is monitored to secure its effective operation and for other lawful business<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>purposes. Communications using this system will also be monitored and may be<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>recorded to secure effective operation and for other lawful business purposes.<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>Scanned by Anti Virus Software</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></pre></div><pre><span style='color:black'><o:p> </o:p></span></pre></div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Lucida Grande","serif";color:black'>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div></div></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div></div></div></body></html>