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<BODY style="MARGIN: 4px 4px 1px; FONT: 10pt Tahoma" lang=EN-US link=blue vLink=purple>Firmware upgrade?<BR><BR>>>> On 3/8/2011 at 12:08 PM, "c3voip" <c3voip@nc.rr.com> wrote:<BR>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Lelio,<o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Did you figure out how to fix this phone? I have one doing exactly the same thing.<o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Thanks,<o:p></o:p></SPAN></P>
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<P class=MsoNormal><B><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Lelio Fulgenzi<BR><B>Sent:</B> Friday, January 07, 2011 1:29 PM<BR><B>To:</B> Ryan Ratliff<BR><B>Cc:</B> Cisco VoIPoE List<BR><B>Subject:</B> Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<o:p></o:p></SPAN></P></DIV></DIV>
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<P style="MARGIN-BOTTOM: 12pt" class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">I'll have to leave that for another day... ;)<BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>Cooking with unix is easy. You just sed it and forget it. <BR> - LFJ (with apologies to Mr. Popeil)<BR><BR><o:p></o:p></SPAN></P>
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<P class=MsoNormal><B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">From: </SPAN></B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">"Ryan Ratliff" <rratliff@cisco.com><BR><B>To: </B>"Lelio Fulgenzi" <lelio@uoguelph.ca><BR><B>Cc: </B>"Steve Brokenshire" <Steve.Brokenshire@nelincs.gov.uk>, "Cisco VoIPoE List" <cisco-voip@puck.nether.net><BR><B>Sent: </B>Friday, January 7, 2011 1:09:31 PM<BR><B>Subject: </B>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<BR><BR>Time to span the port and get a packet capture to see what's going on.<o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Helvetica','sans-serif'; COLOR: black; FONT-SIZE: 13.5pt">-Ryan<o:p></o:p></SPAN></P></DIV></DIV>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">On Jan 7, 2011, at 12:01 PM, Lelio Fulgenzi wrote:<o:p></o:p></SPAN></P></DIV>
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<P style="MARGIN-BOTTOM: 12pt" class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">Here's the config. For testing, I removed the voice vlan config statement and made the access vlan 625. Still no luck.</SPAN><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt"><o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">interface FastEthernet1/0/44<BR> description room 034<BR> switchport access vlan 25<BR> switchport mode access<BR> switchport voice vlan 625<BR> srr-queue bandwidth share 10 10 60 20<BR> srr-queue bandwidth shape 10 0 0 0<BR> mls qos trust device cisco-phone<BR> mls qos trust cos<BR> auto qos voip cisco-phone<BR> no mdix auto<BR> spanning-tree portfast<BR>end<o:p></o:p></SPAN></P>
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<P style="MARGIN-BOTTOM: 12pt" class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt"><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>Cooking with unix is easy. You just sed it and forget it.<SPAN class=apple-converted-space> </SPAN><BR> - LFJ (with apologies to Mr. Popeil)<BR><BR><o:p></o:p></SPAN></P>
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<P class=MsoNormal><B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">From:<SPAN class=apple-converted-space> </SPAN></SPAN></B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">"Ryan Ratliff" <<A href="mailto:rratliff@cisco.com" target=_blank>rratliff@cisco.com</A>><BR><B>To:<SPAN class=apple-converted-space> </SPAN></B>"Lelio Fulgenzi" <<A href="mailto:lelio@uoguelph.ca" target=_blank>lelio@uoguelph.ca</A>><BR><B>Cc:<SPAN class=apple-converted-space> </SPAN></B>"Steve Brokenshire" <<A href="mailto:Steve.Brokenshire@nelincs.gov.uk" target=_blank>Steve.Brokenshire@nelincs.gov.uk</A>>, "Cisco VoIPoE List" <<A href="mailto:cisco-voip@puck.nether.net" target=_blank>cisco-voip@puck.nether.net</A>><BR><B>Sent:<SPAN class=apple-converted-space> </SPAN></B>Friday, January 7, 2011 11:55:40 AM<BR><B>Subject:<SPAN class=apple-converted-space> </SPAN></B>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<BR><BR>What's the switchport config look like? If it's a trunk currently make it an access port in the voice vlan and see if that helps.<o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Helvetica','sans-serif'; COLOR: black; FONT-SIZE: 13.5pt">-Ryan<o:p></o:p></SPAN></P></DIV></DIV>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">On Jan 7, 2011, at 10:56 AM, Lelio Fulgenzi wrote:<o:p></o:p></SPAN></P></DIV>
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<P style="MARGIN-BOTTOM: 12pt" class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">Unfortunately, on these old ones, you need to get to the menu to do a reset. Menu is not accessible. :(<BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>Cooking with unix is easy. You just sed it and forget it.<SPAN class=apple-converted-space> </SPAN><BR> - LFJ (with apologies to Mr. Popeil)<BR><BR></SPAN><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt"><o:p></o:p></SPAN></P>
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<P style="MARGIN-BOTTOM: 12pt" class=MsoNormal><B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">From:<SPAN class=apple-converted-space> </SPAN></SPAN></B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">"Steve Brokenshire" <<A href="mailto:Steve.Brokenshire@nelincs.gov.uk" target=_blank>Steve.Brokenshire@nelincs.gov.uk</A>><BR><B>To:<SPAN class=apple-converted-space> </SPAN></B>"Lelio Fulgenzi" <<A href="mailto:lelio@uoguelph.ca" target=_blank>lelio@uoguelph.ca</A>>, "Neal Haas" <<A href="mailto:nhaas@co.fresno.ca.us" target=_blank>nhaas@co.fresno.ca.us</A>><BR><B>Cc:<SPAN class=apple-converted-space> </SPAN></B>"Cisco VoIPoE List" <<A href="mailto:cisco-voip@puck.nether.net" target=_blank>cisco-voip@puck.nether.net</A>><BR><B>Sent:<SPAN class=apple-converted-space> </SPAN></B>Friday, January 7, 2011 10:32:23 AM<BR><B>Subject:<SPAN class=apple-converted-space> </SPAN></B>RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">You could always try a full factory reset, not sure what the key combination is for a 7935, but Google probably will . That’s fixed a similar problem I’ve had on 7940s.</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><B><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: black; FONT-SIZE: 10pt">From:</SPAN></B><SPAN class=apple-converted-space><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: black; FONT-SIZE: 10pt"> </SPAN></SPAN><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: black; FONT-SIZE: 10pt"><A href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank>cisco-voip-bounces@puck.nether.net</A><SPAN class=apple-converted-space> </SPAN>[mailto:cisco-voip-bounces@puck.nether.net]<SPAN class=apple-converted-space> </SPAN><B>On Behalf Of<SPAN class=apple-converted-space> </SPAN></B>Lelio Fulgenzi<BR><B>Sent:</B><SPAN class=apple-converted-space> </SPAN>07 January 2011 15:27<BR><B>To:</B><SPAN class=apple-converted-space> </SPAN>Neal Haas<BR><B>Cc:</B><SPAN class=apple-converted-space> </SPAN>Cisco VoIPoE List<BR><B>Subject:</B><SPAN class=apple-converted-space> </SPAN>Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P></DIV></DIV></DIV>
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<P style="MARGIN-BOTTOM: 12pt" class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">this is a 7935 - the original polycom/cisco hybrid conference phone.<BR><BR>the only java in this phone is the coffee that has invariably been spilled in it. ;)<BR><BR>i'm gonna take it to another building to see if it works. otherwise, i'm calling it DOA.<BR><BR>We'll have to consider putting our new conference phones on a contract.<BR><BR>Lelio<BR><BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>Cooking with unix is easy. You just sed it and forget it.<SPAN class=apple-converted-space> </SPAN><BR> - LFJ (with apologies to Mr. Popeil)</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P>
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<P style="MARGIN-BOTTOM: 12pt" class=MsoNormal><B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">From:<SPAN class=apple-converted-space> </SPAN></SPAN></B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">"Neal Haas" <<A href="mailto:nhaas@co.fresno.ca.us" target=_blank>nhaas@co.fresno.ca.us</A>><BR><B>To:<SPAN class=apple-converted-space> </SPAN></B>"Lelio Fulgenzi" <<A href="mailto:lelio@uoguelph.ca" target=_blank>lelio@uoguelph.ca</A>>, "Cisco VoIPoE List" <<A href="mailto:cisco-voip@puck.nether.net" target=_blank>cisco-voip@puck.nether.net</A>><BR><B>Sent:<SPAN class=apple-converted-space> </SPAN></B>Friday, January 7, 2011 10:22:34 AM<BR><B>Subject:<SPAN class=apple-converted-space> </SPAN></B>RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"<BR><BR></SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Bad phone, try doing a Java reset, this corrects the problem about 50% of the time, with that loading issue.</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">I have had 3 phones with that issue so far out of the last 1000 phone installs.</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">If anyone can shed more insight on the problem I would like to know what it is too.</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Courier New'; COLOR: #1f497d; FONT-SIZE: 10pt">Neal</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P></DIV></DIV>
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<P class=MsoNormal><B><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: black; FONT-SIZE: 10pt">From:</SPAN></B><SPAN class=apple-converted-space><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: black; FONT-SIZE: 10pt"> </SPAN></SPAN><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: black; FONT-SIZE: 10pt"><A href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank>cisco-voip-bounces@puck.nether.net</A><SPAN class=apple-converted-space> </SPAN>[mailto:cisco-voip-bounces@puck.nether.net]<SPAN class=apple-converted-space> </SPAN><B>On Behalf Of<SPAN class=apple-converted-space> </SPAN></B>Lelio Fulgenzi<BR><B>Sent:</B><SPAN class=apple-converted-space> </SPAN>Friday, January 07, 2011 7:15 AM<BR><B>To:</B><SPAN class=apple-converted-space> </SPAN>Cisco VoIPoE List<BR><B>Subject:</B><SPAN class=apple-converted-space> </SPAN>[cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P></DIV></DIV></DIV>
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<P style="MARGIN-BOTTOM: 12pt" class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 10pt">I'm trying to get a 7935 working, but it gets stuck at "obtaining IP address... loading application"<BR><BR>A 7936 works on the same port, so I'm pretty sure the network and DHCP and TFTP settings are all fine.<SPAN class=apple-converted-space> </SPAN><BR><BR>I can't get in the menu to reset things either.<BR><BR>I'm googling....<BR><BR>Anyone have any ideas?<BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>Cooking with unix is easy. You just sed it and forget it.<SPAN class=apple-converted-space> </SPAN><BR> - LFJ (with apologies to Mr. Popeil)</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P></DIV></DIV>
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