<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">It depends on the trigger. Usually resetting either side will cause the app to completely start over with provider open, then device open, etc. <div><br></div><div>To find root cause you are going to dig into logs on both sides to see what exactly is happening and why.</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
</div>
<br><div><div>On Mar 10, 2011, at 10:29 PM, davidytk wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="ZH-TW" link="blue" vlink="blue" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div class="Section1" style="page: Section1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; ">Hi Ryan<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; ">From your experience, do you think this is the problem from NICE, we need to restart NICE instead of CUCM.<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; ">Thanks<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; ">David<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; "><o:p> </o:p></span></font></div><div><div class="MsoNormal" align="center" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; text-align: center; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "><hr size="2" width="100%" align="center" tabindex="-1"></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><b><font size="2" face="Tahoma"><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma; font-weight: bold; ">From:</span></font></b><font size="2" face="Tahoma"><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma; "><span class="Apple-converted-space"> </span>Ryan Ratliff [mailto:rratliff@cisco.com]<span class="Apple-converted-space"> </span><br><b><span style="font-weight: bold; ">Sent:</span></b><span class="Apple-converted-space"> </span>Friday, March 11, 2011 12:41 AM<br><b><span style="font-weight: bold; ">To:</span></b><span class="Apple-converted-space"> </span>davidytk<br><b><span style="font-weight: bold; ">Cc:</span></b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b><span style="font-weight: bold; ">Subject:</span></b><span class="Apple-converted-space"> </span>Re: [cisco-voip] CUCM 7.1.3 with NICE recording problem</span></font><span lang="EN-US"><o:p></o:p></span></div></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; ">Without seeing logs I'd guess that NICE is trying to open the device twice before controlling each line. It should be able to open each line once the device is opened. <o:p></o:p></span></font></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "><o:p> </o:p></span></font></div><div><span style="orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px; "><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="4" color="black" face="Helvetica"><span lang="EN-US" style="font-size: 13.5pt; font-family: Helvetica; color: black; ">-Ryan<o:p></o:p></span></font></div></div></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "><o:p> </o:p></span></font></div><div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; ">On Mar 10, 2011, at 6:14 AM, davidytk wrote:<o:p></o:p></span></font></div></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "><br><br></span></font><span class="apple-style-span"><font size="4" face="Lucida Grande"><span lang="EN-US" style="font-size: 13.5pt; font-family: 'Lucida Grande'; "><o:p></o:p></span></font></span></div><span style="orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px; "><div link="blue" vlink="purple"><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; ">Hi All<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; "><u1:p> </u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; ">From Cisco CTI log, it shows “CTIER_DEVICE_ALREADY_OPENED”, I don’t know this is related to CUCM / NICE<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; "><u1:p> </u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; ">Thanks<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; ">Best Regards<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; ">David<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="1" color="navy" face="Arial"><span lang="EN-US" style="font-size: 9pt; font-family: Arial; color: navy; "><u1:p> </u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div class="MsoNormal" align="center" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; text-align: center; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "><hr size="2" width="100%" align="center" tabindex="-1"></span></font></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><b><font size="2" face="Tahoma"><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma; font-weight: bold; ">From:</span></font></b><span class="apple-converted-space"><font size="2" face="Tahoma"><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma; "> </span></font></span><font size="2" face="Tahoma"><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma; "><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="apple-converted-space"> </span><b><span style="font-weight: bold; ">On Behalf Of<span class="apple-converted-space"> </span></span></b>davidytk<br><b><span style="font-weight: bold; ">Sent:</span></b><span class="apple-converted-space"> </span>Thursday, March 10, 2011 7:08 PM<br><b><span style="font-weight: bold; ">To:</span></b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b><span style="font-weight: bold; ">Subject:</span></b><span class="apple-converted-space"> </span>[cisco-voip] CUCM 7.1.3 with NICE recording problem</span></font><span lang="EN-US"><u1:p></u1:p><o:p></o:p></span></div></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "><u1:p> </u1:p><o:p></o:p></span></font></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Hi All<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><u1:p> </u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">My client has a problem for DN recording. I have a IP Phone with 2 line (1111 & 2222), we discovered that 1111 cannot have recording, but 2222 has no problem. We have done the following thing.<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><u1:p> </u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div style="margin-left: 24pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; text-indent: -24pt; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">1.</span></font><font size="1"><span lang="EN-US" style="font-size: 7pt; "> <span class="apple-converted-space"> </span></span></font><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Rechange the new IP Phone, still fail<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div style="margin-left: 24pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; text-indent: -24pt; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">2.</span></font><font size="1"><span lang="EN-US" style="font-size: 7pt; "> <span class="apple-converted-space"> </span></span></font><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Use a dummy extension (success), then rechange back the DN to 1111, still fail<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div style="margin-left: 24pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; text-indent: -24pt; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">3.</span></font><font size="1"><span lang="EN-US" style="font-size: 7pt; "> <span class="apple-converted-space"> </span></span></font><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Remove the channel on Nice system and re-create again, still fail.<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><u1:p> </u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">From Cisco CTI log, it said the DN 23910 is already opened by application, so it appear error.<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><u1:p> </u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Does anyone know how to solve the above problem ?<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><u1:p> </u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Thanks<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Best Regards<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">David<u1:p></u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="2" face="Arial"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><u1:p> </u1:p></span></font><span lang="EN-US"><o:p></o:p></span></div></div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "><br><br>__________ Information from ESET NOD32 Antivirus, version of virus signature database 5940 (20110309) __________<br><br>The message was checked by ESET NOD32 Antivirus.<br><br><a href="http://www.eset.com/" style="color: blue; text-decoration: underline; ">http://www.eset.com</a><br><br><br>__________ Information from ESET NOD32 Antivirus, version of virus signature database 5940 (20110309) __________<br><br>The message was checked by ESET NOD32 Antivirus.<br><br><a href="http://www.eset.com/" style="color: blue; text-decoration: underline; ">http://www.eset.com</a><u1:p></u1:p><o:p></o:p></span></font></div></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="4" face="Lucida Grande"><span lang="EN-US" style="font-size: 13.5pt; font-family: 'Lucida Grande'; "><br><br>__________ Information from ESET NOD32 Antivirus, version of virus signature database 5940 (20110309) __________<br><br>The message was checked by ESET NOD32 Antivirus.<br><br><a href="http://www.eset.com/" style="color: blue; text-decoration: underline; ">http://www.eset.com</a><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: blue; text-decoration: underline; ">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></div></div></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "></span><o:p> </o:p></font></div></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font size="3" face="Times New Roman"><span lang="EN-US" style="font-size: 12pt; "><br><br>__________ Information from ESET NOD32 Antivirus, version of virus signature database 5943 (20110310) __________<br><br>The message was checked by ESET NOD32 Antivirus.<br><br><a href="http://www.eset.com/" style="color: blue; text-decoration: underline; ">http://www.eset.com</a><o:p></o:p></span></font></div></div><br><br>__________ Information from ESET NOD32 Antivirus, version of virus signature database 5943 (20110310) __________<br><br>The message was checked by ESET NOD32 Antivirus.<br><br><a href="http://www.eset.com/" style="color: blue; text-decoration: underline; ">http://www.eset.com</a><br></div></span></div><br></div></body></html>