<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc="http://microsoft.com/officenet/conferencing" xmlns:D="DAV:" xmlns:Repl="http://schemas.microsoft.com/repl/" xmlns:mt="http://schemas.microsoft.com/sharepoint/soap/meetings/" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ppda="http://www.passport.com/NameSpace.xsd" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:st="" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>There are no limitations with the 60 day license. It sounds like you are sending calls directly to the handset of the phone, which is not supported and will cause these issues<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Ensure that you are routing calls through the QUEUES, and if you want the phone to ring, enable the “forced delivery” mode on the server settings. Then, the system will handle the calls & queuing for you, as opposed to trying to juggle them all on the handset directly<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>BARANOWSKI, Hernan<br><b>Sent:</b> Monday, March 21, 2011 11:12 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] CUEAC 8.5.1.5 - Problems - Only One Active Call at a time<br><b>Importance:</b> High<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi all:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I installed the CUEAC in our customer and when we were doing tests presents the problem of subject.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We can only answer a call at a time. To answer another call, leave the active standby. Is this normal behavior of the product?.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>With the Callmanager AC, this could be done without problems. Then do a join in the calls, transfers, etc.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there any document with this kind of specifications? Number of active calls, etc?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We are using a trial version for 60 days. This version has limitations?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Best regards<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#E41E26'>________________________</span></b><b><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#E41E26'>_________________________<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#E41E26'>Hernan Baranowski</span></b><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br><b><span style='color:#3F4243'>Systems Engineer / Southern Cone</span></b><span style='color:#3F4243'><br><b>Logicalis </b></span></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span lang=ES-AR style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#3F4243'>Tel: +54 11 4344-0400<br></span><span lang=ES-AR style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:hernan.baranowski@la.logicalis.com">hernan.baranowski@la.logicalis.com</a></span><span lang=ES-AR style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#262626'> </span><span lang=ES-AR style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#262626'><o:p></o:p></span></p><p class=MsoNormal><span lang=ES-AR style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#3F4243'>Peru 327 – CABA – Argentina – C1067AAG<o:p></o:p></span></p><p class=MsoNormal><span lang=ES-AR style='font-size:12.0pt;font-family:"Times New Roman","serif"'><a href="http://www.la.logicalis.com/"><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:red'>www.la.logicalis.com</span></a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#3F4243'><br></span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#E41E26'>________________________</span></b><b><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#E41E26'>_________________________<br></span></b><b><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#3F4243'>Business and technology working as one</span></b><b><span lang=EN-GB style='font-size:10.0pt;color:#3F4243'> </span></b><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#3F4243'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div><PRE>*************************************************************************
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