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<p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:
"Calibri","sans-serif";color:#1F497D'>Try downloading another version from the Cisco
website with your CCO ID. And try installing. And before installing make sure
you delete whatever entries you have for the previous installation. This should
work.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='line-height:normal'><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>Warm Regards,<o:p></o:p></span></p>
<p class=MsoNormal style='line-height:normal'><u><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>Venkata Sasanka.pathi(-91 950 265 2290)<o:p></o:p></span></u></p>
<p class=MsoNormal style='line-height:normal'><u><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>Consultant | unified communications<o:p></o:p></span></u></p>
<p class=MsoNormal style='line-height:normal'><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>Locuz Enterprise Solutions Ltd. {An<b> </b>ISO 9001:2008
company} <br>
Phone : +91 (40) 3050 9288, Fax: +91(40)3050 9006<o:p></o:p></span></p>
<p class=MsoNormal style='line-height:normal'><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>No. 4, 6<sup>th</sup> Floor, Orion Tower, Bldg # 9, Mindspace, <o:p></o:p></span></p>
<p class=MsoNormal style='line-height:normal'><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>Cyberabad, Hyderabad 500 081<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='line-height:normal'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>
Anthony Kouloglou [mailto:akoul@dataways.gr] <br>
<b>Sent:</b> Wednesday, March 23, 2011 3:16 PM<br>
<b>To:</b> sasanka<br>
<b>Cc:</b> 'cisco-voip@puck-nether.net'<br>
<b>Subject:</b> Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install
error 1335<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family:
"Trebuchet MS","sans-serif"'>That is what i have been doing the past 2 days!<br>
The client configuration runs fine from my pc doing what it has to do.<br>
Then, i download from the same page desktop administration and i am getting
that at some point:<br>
<img width=509 height=393 id="_x0000_i1025"
src="cid:image001.jpg@01CBE96E.4FFC72D0" alt=CAD-install-error><br>
</span><br>
On 23/3/2011 10:57, sasanka wrote: <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:
"Calibri","sans-serif"'>In the plugins run the first option which client
configuration.msi and run it. Give the administrator password. And run it.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:
"Calibri","sans-serif"'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal style='line-height:normal'><span style='font-family:"Calibri","sans-serif"'>Warm
Regards,</span><o:p></o:p></p>
<p class=MsoNormal style='line-height:normal'><u><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>Venkata Sasanka.pathi(-91 950 265 2290)</span></u><o:p></o:p></p>
<p class=MsoNormal style='line-height:normal'><u><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>Consultant | unified communications</span></u><o:p></o:p></p>
<p class=MsoNormal style='line-height:normal'><span style='font-family:"Calibri","sans-serif"'>Locuz
Enterprise Solutions Ltd. {An<b> </b>ISO 9001:2008 company} <br>
Phone : +91 (40) 3050 9288, Fax: +91(40)3050 9006</span><o:p></o:p></p>
<p class=MsoNormal style='line-height:normal'><span style='font-family:"Calibri","sans-serif"'>No.
4, 6<sup>th</sup> Floor, Orion Tower, Bldg # 9, Mindspace, </span><o:p></o:p></p>
<p class=MsoNormal style='line-height:normal'><span style='font-family:"Calibri","sans-serif"'>Cyberabad,
Hyderabad 500 081</span><o:p></o:p></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:
"Calibri","sans-serif"'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<p class=MsoNormal style='line-height:normal'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>
Anthony Kouloglou [<a href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>]
<br>
<b>Sent:</b> Wednesday, March 23, 2011 2:06 PM<br>
<b>To:</b> sasanka<br>
<b>Cc:</b> '<a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>'<br>
<b>Subject:</b> Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install
error 1335</span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family:
"Trebuchet MS , sans-serif ;","serif"'>Hi Sasanka,<br>
i am running 8.0.2.11004-12.<br>
But it says that i have to download the client configuration msi from the
server and run it!!<br>
What should i download from cisco site? The csd? the cad client configuration?</span><o:p></o:p></p>
<div>
<p class=MsoNormal style='line-height:normal'> <o:p></o:p></p>
</div>
<p class=MsoNormal style='line-height:normal'>On 23/3/2011 10:31, sasanka
wrote: <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:
"Calibri","sans-serif"'>Download any other version from Cisco Website and try
it out. That should work. What is the UCCX version you are running?</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:
"Calibri","sans-serif"'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Warm
Regards,</span><o:p></o:p></p>
<p class=MsoNormal><u><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>Venkata Sasanka.pathi(-91 950 265 2290)</span></u><o:p></o:p></p>
<p class=MsoNormal><u><span style='font-family:"Calibri","sans-serif";
color:#0F243E'>Consultant | unified communications</span></u><o:p></o:p></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Locuz
Enterprise Solutions Ltd. {An<b> </b>ISO 9001:2008 company} <br>
Phone : +91 (40) 3050 9288, Fax: +91(40)3050 9006</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>No. 4, 6<sup>th</sup>
Floor, Orion Tower, Bldg # 9, Mindspace, </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Cyberabad,
Hyderabad 500 081</span><o:p></o:p></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:
"Calibri","sans-serif"'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color'>
<p class=MsoNormal><b><span style='font-size:10.0pt;line-height:115%;
font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span
style='font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";
color:windowtext'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Kouloglou<br>
<b>Sent:</b> Wednesday, March 23, 2011 1:10 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
<b>Subject:</b> [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install
error 1335</span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family:
"Trebuchet MS , sans-serif ;","serif"'>Hi all,<br>
i am running the standard version and i saw that there are some limited
function for the supervisor desktop.<br>
there is no way i can install my csd in any of my windows XP PCs.<br>
I logged in the uccx admin,<br>
downloaded the CAD Client Configuration.msi<br>
i applied it giving the IP of the uccx server<br>
it did it's job succesfully, so then<br>
i downloaded the CiscoSupervisorDesktop.msi<br>
run it,<br>
but at some point it reports <br>
error 1335, cabinet file "data1.cab" is missing and 4 more lines.<br>
It did the same on another computer also.<br>
I really don't know what to do since documentation is not saying a lot.</span> <o:p></o:p></p>
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