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<span style="font-family:Arial, Helvetica, sans-serif;font-size:small;color:black">Are you using dual or octo mode dns?</span><br>
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-----Original Message----- <br>
<b>From:</b> sheref hf [sheref_hf@hotmail.com]<br>
<b>Received:</b> Sunday, 27 Mar 2011, 8:28am<br>
<b>To:</b> jbuchanan@presidio.com [jbuchanan@presidio.com]; cisco-voip@puck.nether.net [cisco-voip@puck.nether.net]<br>
<b>Subject:</b> Re: [cisco-voip] Forwarding external calls ... ISsue<br>
<br>
<div>Hi james<br>
Thanks for your interest<br>
I have FXO ports with Land Lines ....and connected via CME call manager Express<br>
<br>
<p class="ecxecxMsoNormal"><a name="_MailAutoSig" target="_blank"><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt">Best Regards,</span></a><span><span style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt"></span></span></p>
<p class="ecxecxMsoNormal"><span><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt"> </span></span><span><span style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt"></span></span></p>
<p class="ecxecxMsoNormal"><span><b><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt">Sherif Ibrahem Mohamed</span></b></span></p>
<p class="ecxecxMsoNormal"><span><span style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt">Network Engineer</span></span></p>
<p class="ecxecxMsoNormal"><span><b><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt">Silicon21NIT Services</span></b></span><span><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt"></span></b></span></p>
<p class="ecxecxMsoNormal"><span><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt"> </span></span></p>
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From: jbuchanan@presidio.com<br>
To: sheref_hf@hotmail.com; cisco-voip@puck.nether.net<br>
Date: Sun, 27 Mar 2011 08:20:22 -0400<br>
Subject: RE: [cisco-voip] Forwarding external calls ... ISsue<br>
<br>
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<p class="ecxMsoNormal"><span style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">What is your PSTN connection, and how does it communicate with CallManager?</span></p>
<p class="ecxMsoNormal"><span style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"> </span></p>
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<p class="ecxMsoNormal"><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt">James Buchanan
</span></b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7e7e7e; FONT-SIZE: 7pt">|</span><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt"> Technology Manager, UC
</span></b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7e7e7e; FONT-SIZE: 7pt">|</span><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt">
<b>South Region </b></span><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7e7e7e; FONT-SIZE: 7pt">|</span><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt"> Presidio Networked Solutions
<br>
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7e7e7e; FONT-SIZE: 7pt">|</span><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt">
</span></b><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7e7e7e; FONT-SIZE: 7pt"><a href="mailto:jbuchanan@ctiusa.com"><span style="COLOR: blue">jbuchanan@presidio.com</span></a><br>
</span></b><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt">D: 615-866-5729</span></b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt">
</span><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7e7e7e; FONT-SIZE: 7pt">|
<b>F:</b> </span><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt">615-866-5781</span></b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt"> |
</span><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7e7e7e; FONT-SIZE: 7pt"><a href="http://www.presidio.com/" target="_blank"><span style="COLOR: blue">www.presidio.com</span></a></span></b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 7pt">
</span></p>
<p class="ecxMsoNormal"><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt">CCIE #25863, Voice</span></b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 7pt"><br>
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</span><b><span style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7f7f7f; FONT-SIZE: 7pt"></span></b></p>
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<p class="ecxMsoNormal"><b><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">From:</span></b><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>sheref hf<br>
<b>Sent:</b> Sunday, March 27, 2011 6:13 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Forwarding external calls ... ISsue</span></p>
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<p style="MARGIN-BOTTOM: 12pt" class="ecxMsoNormal"><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">Hi All<br>
<br>
How are you all ?<br>
<br>
I have a problem with forwarding external calls to another internal IP Phone in my company<br>
<br>
all calls from PSTN >> go direct to Operator Phone >> when the operator want to forward this call to anyone inside >>> the call disconnected<br>
and when put this call in Hold to recieve another external call >> the two external calls disconnected</span></p>
<p class="ecxMsoNormal"><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"> Thanks</span></p>
<p class="ecxMsoNormal"><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt">Best Regards,</span><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"></span></p>
<p class="ecxMsoNormal"><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt"> </span><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"></span></p>
<p class="ecxMsoNormal"><b><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt">Sherif Ibrahem Mohamed</span></b><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"></span></p>
<p class="ecxMsoNormal"><span style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt">Network Engineer</span><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt"> </span><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"></span></p>
<p style="MARGIN-BOTTOM: 12pt" class="ecxMsoNormal"><span style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"> </span></p>
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