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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>The Trust has to do with Certificate Trust List, secure-mode. It’s normal for the “Device is not trusted” unless your doing secure VoIP.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I’m thinking your problem is un-related, but you should be able to run some Wireshark/CCM traces to determine what is happening.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I assume these are SCCP loads on the 7911.7912,7940 ? Have your tried testing a different load?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Simon Nhlapo (ZA)<br><b>Sent:</b> Tuesday, March 29, 2011 2:53 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Cc:</b> snhlapo@gmail.com<br><b>Subject:</b> [cisco-voip] Device not trusted<br><b>Importance:</b> High<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoPlainText><span lang=EN-ZA>Has anyone seen this message on a registered 7911,7912 and 7940 phone "<b>Device is not trusted</b>" and Load ID 79xx phones are unknown. Not all phone are doing this others are fine.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-ZA><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-ZA>The problem I'm facing is when you trying to use <span style='color:red'>Corporate directory </span>on the phones not trusted "<b><u>hearing the call cannot be completed</u></b>.....but when you to go to those trusted you can dial from <span style='color:red'>corporate directory</span>. I'm using <b>Cisco Call manager version 7.1.5.10000-12.</b><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-ZA><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-ZA>Checked/Compared the profile with the working are the same, DP, CSS, AAR as well. I suspect phone not supporting Authentication and Encryption but I'm not too sure about that. <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-ZA><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-ZA>Can you help please!!!<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-ZA><o:p> </o:p></span></p><p class=MsoNormal><span lang=AF style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-ZA'>Regards<o:p></o:p></span></p><p class=MsoNormal><span lang=AF style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-ZA'>Simon<o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-GB style='font-size:18.0pt;font-family:Webdings;color:green;mso-fareast-language:EN-ZA'>P</span></b><b><span lang=EN-GB style='color:green;mso-fareast-language:EN-ZA'> </span></b><b><i><span lang=EN-GB style='font-size:8.0pt;font-family:"Arial","sans-serif";color:green;mso-fareast-language:EN-ZA'>Please consider the environment before printing this email.</span></i></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:green;mso-fareast-language:EN-ZA'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p><p><span lang=EN-ZA>This email and all contents are subject to the following disclaimer:<o:p></o:p></span></p><p><span lang=EN-ZA>"<a href="http://www.dimensiondata.com/emaildisclaimer">http://www.dimensiondata.com/emaildisclaimer</a>"<o:p></o:p></span></p></div></body></html>
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