Hi Sasanka,<div><br></div><div>Can you please try this cmd " msiexec /regserver " .After this please try to install :)</div><div><br></div><div>Regards,</div><div>Neil<br><br><div class="gmail_quote">On Wed, Mar 23, 2011 at 7:59 PM, Anthony Kouloglou <span dir="ltr"><<a href="mailto:akoul@dataways.gr">akoul@dataways.gr</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div text="#000066" bgcolor="#ffffff">
<font size="-1"><font face="Trebuchet MS">The only uccx software i
have ever installed in my pc is the uccx editor!<br>
In the other pc, i have noting regarding uccx...<br>
</font></font><div class="im"><br>
On 23/3/2011 13:00, sasanka wrote:
</div><blockquote type="cite">
<div><div class="im">
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%;color:rgb(31, 73, 125)">Let us try this….. Remove what ever
softwares you have installed. If you have agent desktop
installed remove it
first. And any other contact center softwares. And run the
supervisor desktop
alone. And check</span></p>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%;color:rgb(31, 73, 125)"> </span></p>
</div><div>
<p class="MsoNormal" style="line-height:normal"><span style="color:rgb(15, 36, 62)">Warm Regards,</span></p><div class="im">
<p class="MsoNormal" style="line-height:normal"><u><span style="color:rgb(15, 36, 62)">Venkata Sasanka.pathi(-91 950 265
2290)</span></u></p>
<p class="MsoNormal" style="line-height:normal"><u><span style="color:rgb(15, 36, 62)">Consultant | unified communications</span></u></p>
<p class="MsoNormal" style="line-height:normal"><span style="color:rgb(15, 36, 62)">Locuz Enterprise Solutions Ltd. {An<b> </b>ISO
9001:2008
company} <br>
Phone : <a href="tel:%2B91%20%2840%29%203050%209288" target="_blank">+91 (40) 3050 9288</a>, Fax: <a href="tel:%2B91%2840%293050%209006" target="_blank">+91(40)3050 9006</a></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="color:rgb(15, 36, 62)">No. 4, 6<sup>th</sup> Floor, Orion Tower, Bldg #
9, Mindspace, </span></p>
<p class="MsoNormal" style="line-height:normal"><span style="color:rgb(15, 36, 62)">Cyberabad, Hyderabad 500 081</span></p>
</div></div>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%;color:rgb(31, 73, 125)"> </span></p>
<div>
<div style="border-right:medium none;border-width:1pt medium medium;border-style:solid none none;border-color:rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color;padding:3pt 0in 0in">
<p class="MsoNormal" style="line-height:normal"><b><span style="font-size:10pt;color:windowtext">From:</span></b><span style="font-size:10pt;color:windowtext">
Anthony Kouloglou [<a href="mailto:akoul@dataways.gr" target="_blank">mailto:akoul@dataways.gr</a>] <br>
<b>Sent:</b> Wednesday, March 23, 2011 4:22 PM</span></p><div><div></div><div class="h5"><br>
<b>To:</b> sasanka<br>
<b>Cc:</b> '<a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a>'<br>
<b>Subject:</b> Re: [cisco-voip] UCCX8.0(2) - Cisco
Supervisor Desktop install
error 1335</div></div><p></p>
</div>
</div><div><div></div><div class="h5">
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:10pt;line-height:115%">it is winXp professional
sp3<br>
</span><br>
On 23/3/2011 12:49, sasanka wrote: </p>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%">What is the OS
of the system that you are installing
the CSD?</span></p>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%"> </span></p>
<div>
<p class="MsoNormal" style="line-height:normal"><span>Warm
Regards,</span></p>
<p class="MsoNormal" style="line-height:normal"><u><span style="color:rgb(15, 36, 62)">Venkata Sasanka.pathi(-91 950 265
2290)</span></u></p>
<p class="MsoNormal" style="line-height:normal"><u><span style="color:rgb(15, 36, 62)">Consultant | unified communications</span></u></p>
<p class="MsoNormal" style="line-height:normal"><span>Locuz
Enterprise Solutions Ltd. {An<b> </b>ISO 9001:2008
company} <br>
Phone : <a href="tel:%2B91%20%2840%29%203050%209288" target="_blank">+91 (40) 3050 9288</a>, Fax: <a href="tel:%2B91%2840%293050%209006" target="_blank">+91(40)3050 9006</a></span></p>
<p class="MsoNormal" style="line-height:normal"><span>No.
4, 6<sup>th</sup> Floor, Orion Tower, Bldg # 9, Mindspace,
</span></p>
<p class="MsoNormal" style="line-height:normal"><span>Cyberabad,
Hyderabad 500 081</span></p>
</div>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%"> </span></p>
<div>
<div style="border-right:medium none;border-width:1pt medium medium;border-style:solid none none;padding:3pt 0in 0in;border-color:-moz-use-text-color">
<p class="MsoNormal" style="line-height:normal"><b><span style="font-size:10pt;color:windowtext">From:</span></b><span style="font-size:10pt;color:windowtext">
Anthony Kouloglou [<a href="mailto:akoul@dataways.gr" target="_blank">mailto:akoul@dataways.gr</a>]
<br>
<b>Sent:</b> Wednesday, March 23, 2011 3:16 PM<br>
<b>To:</b> sasanka<br>
<b>Cc:</b> '<a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a>'<br>
<b>Subject:</b> Re: [cisco-voip] UCCX8.0(2) - Cisco
Supervisor Desktop install
error 1335</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:10pt;line-height:115%">That is what i have been doing
the past
2 days!<br>
The client configuration runs fine from my pc doing what it
has to do.<br>
Then, i download from the same page desktop administration
and i am getting
that at some point:<br>
<img src="cid:part1.06070508.05050801@dataways.gr" alt="CAD-install-error" width="509" border="0" height="393"><br>
</span><br>
On 23/3/2011 10:57, sasanka wrote: </p>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%">In the plugins
run the first option which client
configuration.msi and run it. Give the administrator
password. And run it.</span></p>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%"> </span></p>
<div>
<p class="MsoNormal" style="line-height:normal"><span>Warm
Regards,</span></p>
<p class="MsoNormal" style="line-height:normal"><u><span style="color:rgb(15, 36, 62)">Venkata Sasanka.pathi(-91 950 265
2290)</span></u></p>
<p class="MsoNormal" style="line-height:normal"><u><span style="color:rgb(15, 36, 62)">Consultant | unified communications</span></u></p>
<p class="MsoNormal" style="line-height:normal"><span>Locuz
Enterprise Solutions Ltd. {An<b> </b>ISO 9001:2008
company} <br>
Phone : <a href="tel:%2B91%20%2840%29%203050%209288" target="_blank">+91 (40) 3050 9288</a>, Fax: <a href="tel:%2B91%2840%293050%209006" target="_blank">+91(40)3050 9006</a></span></p>
<p class="MsoNormal" style="line-height:normal"><span>No.
4, 6<sup>th</sup> Floor, Orion Tower, Bldg # 9, Mindspace,
</span></p>
<p class="MsoNormal" style="line-height:normal"><span>Cyberabad,
Hyderabad 500 081</span></p>
</div>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%"> </span></p>
<div>
<div style="border-right:medium none;border-width:1pt medium medium;border-style:solid none none;padding:3pt 0in 0in;border-color:-moz-use-text-color">
<p class="MsoNormal" style="line-height:normal"><b><span style="font-size:10pt;color:windowtext">From:</span></b><span style="font-size:10pt;color:windowtext">
Anthony Kouloglou [<a href="mailto:akoul@dataways.gr" target="_blank">mailto:akoul@dataways.gr</a>]
<br>
<b>Sent:</b> Wednesday, March 23, 2011 2:06 PM<br>
<b>To:</b> sasanka<br>
<b>Cc:</b> '<a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a>'<br>
<b>Subject:</b> Re: [cisco-voip] UCCX8.0(2) - Cisco
Supervisor Desktop install
error 1335</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:10pt;line-height:115%">Hi Sasanka,<br>
i am running 8.0.2.11004-12.<br>
But it says that i have to download the client configuration
msi from the
server and run it!!<br>
What should i download from cisco site? The csd? the cad
client configuration?</span></p>
<div>
<p class="MsoNormal" style="line-height:normal"> </p>
</div>
<p class="MsoNormal" style="line-height:normal">On 23/3/2011
10:31, sasanka
wrote: </p>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%">Download any
other version from Cisco Website and try
it out. That should work. What is the UCCX version you are
running?</span></p>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%"> </span></p>
<div>
<p class="MsoNormal"><span>Warm
Regards,</span></p>
<p class="MsoNormal"><u><span style="color:rgb(15, 36, 62)">Venkata Sasanka.pathi(-91 950 265
2290)</span></u></p>
<p class="MsoNormal"><u><span style="color:rgb(15, 36, 62)">Consultant | unified communications</span></u></p>
<p class="MsoNormal"><span>Locuz
Enterprise Solutions Ltd. {An<b> </b>ISO 9001:2008
company} <br>
Phone : <a href="tel:%2B91%20%2840%29%203050%209288" target="_blank">+91 (40) 3050 9288</a>, Fax: <a href="tel:%2B91%2840%293050%209006" target="_blank">+91(40)3050 9006</a></span></p>
<p class="MsoNormal"><span>No. 4, 6<sup>th</sup>
Floor, Orion Tower, Bldg # 9, Mindspace, </span></p>
<p class="MsoNormal"><span>Cyberabad,
Hyderabad 500 081</span></p>
</div>
<p class="MsoNormal"><span style="font-size:11pt;line-height:115%"> </span></p>
<div>
<div style="border-right:medium none;border-width:1pt medium medium;border-style:solid none none;padding:3pt 0in 0in;border-color:-moz-use-text-color">
<p class="MsoNormal"><b><span style="font-size:10pt;line-height:115%;color:windowtext">From:</span></b><span style="font-size:10pt;line-height:115%;color:windowtext"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Kouloglou<br>
<b>Sent:</b> Wednesday, March 23, 2011 1:10 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a><br>
<b>Subject:</b> [cisco-voip] UCCX8.0(2) - Cisco
Supervisor Desktop install
error 1335</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:10pt;line-height:115%">Hi all,<br>
i am running the standard version and i saw that there are
some limited
function for the supervisor desktop.<br>
there is no way i can install my csd in any of my windows XP
PCs.<br>
I logged in the uccx admin,<br>
downloaded the CAD Client Configuration.msi<br>
i applied it giving the IP of the uccx server<br>
it did it's job succesfully, so then<br>
i downloaded the CiscoSupervisorDesktop.msi<br>
run it,<br>
but at some point it reports <br>
error 1335, cabinet file "data1.cab" is missing and 4 more
lines.<br>
It did the same on another computer also.<br>
I really don't know what to do since documentation is not
saying a lot.</span> </p>
</div></div></div>
</blockquote>
</div>
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<br></blockquote></div><br></div>