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<font size="-1"><font face="Trebuchet MS">Hi all,<br>
just managed to do it!<br>
i did not changed anything.<br>
I just rerun the client installation for the 100th time.<br>
It finished successfully for the 100th time.<br>
But the supervisor desktop gotten installed for the 1st time!!<br>
<br>
Thanks to all,<br>
best regards<br>
Anthony<br>
</font></font>On 31/3/2011 11:09, neil dsilva wrote:
<blockquote
cite="mid:AANLkTimbsuQfJZrwUF+gDyQe0euWb2NZWqEjxhizFoC=@mail.gmail.com"
type="cite">Hi Sasanka,
<div><br>
</div>
<div>Can you please try this cmd " msiexec /regserver " .After
this please try to install :)</div>
<div><br>
</div>
<div>Regards,</div>
<div>Neil<br>
<br>
<div class="gmail_quote">On Wed, Mar 23, 2011 at 7:59 PM,
Anthony Kouloglou <span dir="ltr"><<a
moz-do-not-send="true" href="mailto:akoul@dataways.gr">akoul@dataways.gr</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt
0.8ex; border-left: 1px solid rgb(204, 204, 204);
padding-left: 1ex;">
<div text="#000066" bgcolor="#ffffff"> <font size="-1"><font
face="Trebuchet MS">The only uccx software i have ever
installed in my pc is the uccx editor!<br>
In the other pc, i have noting regarding uccx...<br>
</font></font>
<div class="im"><br>
On 23/3/2011 13:00, sasanka wrote: </div>
<blockquote type="cite">
<div>
<div class="im">
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; color: rgb(31, 73, 125);">Let
us try this….. Remove what ever softwares you
have installed. If you have agent desktop
installed remove it first. And any other contact
center softwares. And run the supervisor desktop
alone. And check</span></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; color: rgb(31, 73, 125);"> </span></p>
</div>
<div>
<p class="MsoNormal" style="line-height: normal;"><span
style="color: rgb(15, 36, 62);">Warm Regards,</span></p>
<div class="im">
<p class="MsoNormal" style="line-height: normal;"><u><span
style="color: rgb(15, 36, 62);">Venkata
Sasanka.pathi(-91 950 265 2290)</span></u></p>
<p class="MsoNormal" style="line-height: normal;"><u><span
style="color: rgb(15, 36, 62);">Consultant |
unified communications</span></u></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="color: rgb(15, 36, 62);">Locuz
Enterprise Solutions Ltd. {An<b> </b>ISO
9001:2008 company} <br>
Phone : <a moz-do-not-send="true"
href="tel:%2B91%20%2840%29%203050%209288"
target="_blank">+91 (40) 3050 9288</a>, Fax:
<a moz-do-not-send="true"
href="tel:%2B91%2840%293050%209006"
target="_blank">+91(40)3050 9006</a></span></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="color: rgb(15, 36, 62);">No. 4, 6<sup>th</sup>
Floor, Orion Tower, Bldg # 9, Mindspace, </span></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="color: rgb(15, 36, 62);">Cyberabad,
Hyderabad 500 081</span></p>
</div>
</div>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-width: 1pt medium medium;
border-style: solid none none; border-color:
rgb(181, 196, 223) -moz-use-text-color
-moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal" style="line-height: normal;"><b><span
style="font-size: 10pt; color: windowtext;">From:</span></b><span
style="font-size: 10pt; color: windowtext;">
Anthony Kouloglou [<a moz-do-not-send="true"
href="mailto:akoul@dataways.gr"
target="_blank">mailto:akoul@dataways.gr</a>]
<br>
<b>Sent:</b> Wednesday, March 23, 2011 4:22 PM</span></p>
<div>
<div class="h5"><br>
<b>To:</b> sasanka<br>
<b>Cc:</b> '<a moz-do-not-send="true"
href="mailto:cisco-voip@puck-nether.net"
target="_blank">cisco-voip@puck-nether.net</a>'<br>
<b>Subject:</b> Re: [cisco-voip] UCCX8.0(2) -
Cisco Supervisor Desktop install error 1335</div>
</div>
</div>
</div>
<div>
<div class="h5">
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt;
line-height: 115%;">it is winXp professional
sp3<br>
</span><br>
On 23/3/2011 12:49, sasanka wrote: </p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%;">What is the OS of the
system that you are installing the CSD?</span></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%;"> </span></p>
<div>
<p class="MsoNormal" style="line-height:
normal;"><span>Warm Regards,</span></p>
<p class="MsoNormal" style="line-height:
normal;"><u><span style="color: rgb(15, 36,
62);">Venkata Sasanka.pathi(-91 950 265
2290)</span></u></p>
<p class="MsoNormal" style="line-height:
normal;"><u><span style="color: rgb(15, 36,
62);">Consultant | unified communications</span></u></p>
<p class="MsoNormal" style="line-height:
normal;"><span>Locuz Enterprise Solutions Ltd.
{An<b> </b>ISO 9001:2008 company} <br>
Phone : <a moz-do-not-send="true"
href="tel:%2B91%20%2840%29%203050%209288"
target="_blank">+91 (40) 3050 9288</a>,
Fax: <a moz-do-not-send="true"
href="tel:%2B91%2840%293050%209006"
target="_blank">+91(40)3050 9006</a></span></p>
<p class="MsoNormal" style="line-height:
normal;"><span>No. 4, 6<sup>th</sup> Floor,
Orion Tower, Bldg # 9, Mindspace, </span></p>
<p class="MsoNormal" style="line-height:
normal;"><span>Cyberabad, Hyderabad 500 081</span></p>
</div>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%;"> </span></p>
<div>
<div style="border-width: 1pt medium medium;
border-style: solid none none; padding: 3pt
0in 0in; border-color: -moz-use-text-color;">
<p class="MsoNormal" style="line-height:
normal;"><b><span style="font-size: 10pt;
color: windowtext;">From:</span></b><span
style="font-size: 10pt; color:
windowtext;"> Anthony Kouloglou [<a
moz-do-not-send="true"
href="mailto:akoul@dataways.gr"
target="_blank">mailto:akoul@dataways.gr</a>]
<br>
<b>Sent:</b> Wednesday, March 23, 2011
3:16 PM<br>
<b>To:</b> sasanka<br>
<b>Cc:</b> '<a moz-do-not-send="true"
href="mailto:cisco-voip@puck-nether.net"
target="_blank">cisco-voip@puck-nether.net</a>'<br>
<b>Subject:</b> Re: [cisco-voip]
UCCX8.0(2) - Cisco Supervisor Desktop
install error 1335</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt;
line-height: 115%;">That is what i have been
doing the past 2 days!<br>
The client configuration runs fine from my pc
doing what it has to do.<br>
Then, i download from the same page desktop
administration and i am getting that at some
point:<br>
<img
src="cid:part1.07090107.08030806@dataways.gr"
alt="CAD-install-error" width="509"
border="0" height="393"><br>
</span><br>
On 23/3/2011 10:57, sasanka wrote: </p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%;">In the plugins run the
first option which client configuration.msi
and run it. Give the administrator password.
And run it.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%;"> </span></p>
<div>
<p class="MsoNormal" style="line-height:
normal;"><span>Warm Regards,</span></p>
<p class="MsoNormal" style="line-height:
normal;"><u><span style="color: rgb(15, 36,
62);">Venkata Sasanka.pathi(-91 950 265
2290)</span></u></p>
<p class="MsoNormal" style="line-height:
normal;"><u><span style="color: rgb(15, 36,
62);">Consultant | unified communications</span></u></p>
<p class="MsoNormal" style="line-height:
normal;"><span>Locuz Enterprise Solutions Ltd.
{An<b> </b>ISO 9001:2008 company} <br>
Phone : <a moz-do-not-send="true"
href="tel:%2B91%20%2840%29%203050%209288"
target="_blank">+91 (40) 3050 9288</a>,
Fax: <a moz-do-not-send="true"
href="tel:%2B91%2840%293050%209006"
target="_blank">+91(40)3050 9006</a></span></p>
<p class="MsoNormal" style="line-height:
normal;"><span>No. 4, 6<sup>th</sup> Floor,
Orion Tower, Bldg # 9, Mindspace, </span></p>
<p class="MsoNormal" style="line-height:
normal;"><span>Cyberabad, Hyderabad 500 081</span></p>
</div>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%;"> </span></p>
<div>
<div style="border-width: 1pt medium medium;
border-style: solid none none; padding: 3pt
0in 0in; border-color: -moz-use-text-color;">
<p class="MsoNormal" style="line-height:
normal;"><b><span style="font-size: 10pt;
color: windowtext;">From:</span></b><span
style="font-size: 10pt; color:
windowtext;"> Anthony Kouloglou [<a
moz-do-not-send="true"
href="mailto:akoul@dataways.gr"
target="_blank">mailto:akoul@dataways.gr</a>]
<br>
<b>Sent:</b> Wednesday, March 23, 2011
2:06 PM<br>
<b>To:</b> sasanka<br>
<b>Cc:</b> '<a moz-do-not-send="true"
href="mailto:cisco-voip@puck-nether.net"
target="_blank">cisco-voip@puck-nether.net</a>'<br>
<b>Subject:</b> Re: [cisco-voip]
UCCX8.0(2) - Cisco Supervisor Desktop
install error 1335</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt;
line-height: 115%;">Hi Sasanka,<br>
i am running 8.0.2.11004-12.<br>
But it says that i have to download the client
configuration msi from the server and run it!!<br>
What should i download from cisco site? The
csd? the cad client configuration?</span></p>
<div>
<p class="MsoNormal" style="line-height:
normal;"> </p>
</div>
<p class="MsoNormal" style="line-height: normal;">On
23/3/2011 10:31, sasanka wrote: </p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%;">Download any other version
from Cisco Website and try it out. That should
work. What is the UCCX version you are
running?</span></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%;"> </span></p>
<div>
<p class="MsoNormal"><span>Warm Regards,</span></p>
<p class="MsoNormal"><u><span style="color:
rgb(15, 36, 62);">Venkata
Sasanka.pathi(-91 950 265 2290)</span></u></p>
<p class="MsoNormal"><u><span style="color:
rgb(15, 36, 62);">Consultant | unified
communications</span></u></p>
<p class="MsoNormal"><span>Locuz Enterprise
Solutions Ltd. {An<b> </b>ISO 9001:2008
company} <br>
Phone : <a moz-do-not-send="true"
href="tel:%2B91%20%2840%29%203050%209288"
target="_blank">+91 (40) 3050 9288</a>,
Fax: <a moz-do-not-send="true"
href="tel:%2B91%2840%293050%209006"
target="_blank">+91(40)3050 9006</a></span></p>
<p class="MsoNormal"><span>No. 4, 6<sup>th</sup>
Floor, Orion Tower, Bldg # 9, Mindspace, </span></p>
<p class="MsoNormal"><span>Cyberabad, Hyderabad
500 081</span></p>
</div>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%;"> </span></p>
<div>
<div style="border-width: 1pt medium medium;
border-style: solid none none; padding: 3pt
0in 0in; border-color: -moz-use-text-color;">
<p class="MsoNormal"><b><span
style="font-size: 10pt; line-height:
115%; color: windowtext;">From:</span></b><span
style="font-size: 10pt; line-height: 115%;
color: windowtext;"> <a
moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a>
[<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Kouloglou<br>
<b>Sent:</b> Wednesday, March 23, 2011
1:10 PM<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:cisco-voip@puck-nether.net"
target="_blank">cisco-voip@puck-nether.net</a><br>
<b>Subject:</b> [cisco-voip] UCCX8.0(2) -
Cisco Supervisor Desktop install error
1335</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt;
line-height: 115%;">Hi all,<br>
i am running the standard version and i saw
that there are some limited function for the
supervisor desktop.<br>
there is no way i can install my csd in any of
my windows XP PCs.<br>
I logged in the uccx admin,<br>
downloaded the CAD Client Configuration.msi<br>
i applied it giving the IP of the uccx server<br>
it did it's job succesfully, so then<br>
i downloaded the CiscoSupervisorDesktop.msi<br>
run it,<br>
but at some point it reports <br>
error 1335, cabinet file "data1.cab" is
missing and 4 more lines.<br>
It did the same on another computer also.<br>
I really don't know what to do since
documentation is not saying a lot.</span> </p>
</div>
</div>
</div>
</blockquote>
</div>
<br>
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href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
</blockquote>
</div>
<br>
</div>
</blockquote>
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