<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">So that is multiple installations of the same version of RTMT, just from different products.<div><br></div><div>If you use the CUCM RTMT and login to the CUPS server does it show CUPS data?</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
</div>
<br><div><div>On Apr 1, 2011, at 3:02 PM, Ovidiu Popa wrote:</div><br class="Apple-interchange-newline">
<div text="#000000" bgcolor="#ffffff">
Hello Ryan<br>
<br>
Here are the "rumor" details:<br>
RTMT from CUCM 8.0.3.20000-2 installed on my machine on C:\Program
Files\Cisco\Unified Communications Manager Serviceability<br>
RTMT from CUPS 8.5.1.10000-35 to be installed at C:\Program
Files\Cisco\Presence Serviceability\JRtmt<br>
<br>
I think the warning message is pretty self-explanatory:<br>
<br>
"<br>
Warning: You have a RTMT of version 8.5.0.0 already installed. You
are not allowed to install more than one copy of RTMT of same
version on the same machine <br>
...<br>
Warning: Existing RTMT version 8.5.0.0 will be uninstalled if the
current installation is continued.<br>
"<br>
<br>
Attched the screenshots.<br>
<br>
Regards,<br>
Ovidiu<br>
<br>
<br>
<br>
On 01/Apr/11 7:54 PM, Ryan Ratliff wrote:
<blockquote cite="mid:26F50B3F-3D6F-427F-81AE-80EB5B15BF17@cisco.com" type="cite">I'd love to see where that rumor got started. I have
no less than 4 versions of RTMT installed on my PC right now. I'm
pretty sure the introduction of the RTMT version into the program
has alleviated the multiple install issues. Of course having 3
different program groups under Programs->Cisco for various
incarnations is fun too.
<div><br>
</div>
<div>In general I use the latest and assume it's backwards
compatible, at least for what I need it for (pulling traces).
Some of the advanced features may not be reliable with older
versions and you should never expect an older RTMT to work with
newer CUCM.</div>
<div><br>
</div>
<div>As for one RTMT for various products I'm thinking the move to
Unified Serviceability with RTMT 8.7 and 8.8 is a signal that
there is a desire for that to work. Whether it does or not I've
not tested.</div>
<div><br>
<div>
<span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; ">
<div>-Ryan</div>
</span>
</div>
<br>
<div>
<div>On Apr 1, 2011, at 10:16 AM, Mac GroupStudy wrote:</div>
<br class="Apple-interchange-newline">
Rumor has it Cisco TAC uses ONE version of RTMT for access to
all of our versions of CUCM. Why can't we have that.<br>
<br>
<div class="gmail_quote">On Fri, Apr 1, 2011 at 2:31 AM,
Garrett Skjelstad <span dir="ltr"><<a moz-do-not-send="true" href="mailto:garrett@skjelstad.org">garrett@skjelstad.org</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt
0.8ex; border-left: 1px solid rgb(204, 204, 204);
padding-left: 1ex;">I think I'd prefer versions to be
backwards compatible and simply a drop down box allowing
me to choose which version I was going to be operating
against. This would allow the UI to be fresh with whatever
the latest version is, but allow backwards compatibility
against previous revisions of software.<br>
<br>
Sent from my iPhone<br>
<div>
<div class="h5"><br>
On Mar 31, 2011, at 22:38, Paul <<a moz-do-not-send="true" href="mailto:asobihoudai@yahoo.com">asobihoudai@yahoo.com</a>>
wrote:<br>
<br>
> I'd normally agree but seeing how RTMT must be
changed according to each<br>
> modification to the application, I think it's not
completely unreasonable to<br>
> upgrade/downgrade RTMT for the sake of strict
compatibility...plus it doesn't<br>
> even require a reboot!<br>
><br>
> Think of cases where a piece of software
maintains backwards compatibility for<br>
> the long haul...that's where you get software
like MS Windows where cruft is<br>
> built upon cruft upon cruft...you get the
picture. I think I'd rather have RTMT<br>
> not require 1GB+ memory/HDD just for the sake of
having one version to work with<br>
> all versions.<br>
><br>
><br>
><br>
> ----- Original Message ----<br>
> From: Jason Aarons (US) <<a moz-do-not-send="true" href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>><br>
> To: Ovidiu Popa <<a moz-do-not-send="true" href="mailto:ovi.popa@gmail.com">ovi.popa@gmail.com</a>>;
"<a moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>"<br>
> <<a moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
> Sent: Thu, March 31, 2011 6:47:30 PM<br>
> Subject: Re: [cisco-voip] RTMT versions and
product compatibility<br>
><br>
><br>
> At RTMT install change the folder name to
something else c:\program<br>
> files\rtmtv8 vs c:\program files\rtmtv85<br>
><br>
> Surely this complaint must be at some Product
Manager within Cisco working hard<br>
> to get a resolution. It's truly a headache and a
mystery as deep as "Where is<br>
> Jimmy Hoffa?" and "Who really shot JFK?"<br>
><br>
> I vote for 1 version of RTMT. Anyone want to
second that motion?<br>
><br>
> -----Original Message-----<br>
> From: <a moz-do-not-send="true" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
> [mailto:<a moz-do-not-send="true" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Ovidiu Popa<br>
> Sent: Thursday, March 31, 2011 5:34 PM<br>
> To: <a moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> Subject: [cisco-voip] RTMT versions and product
compatibility<br>
><br>
> Hello everyone<br>
><br>
> I have a couple of questions related to RTMT:<br>
><br>
> - what is the relationship between RTMT versions
and software product versions<br>
> (CUCM, CUPS etc): Can we use a newer version of
RTMT to connect to older<br>
> versions of software e.g. using RTMT from CUCM 8
to connect to CUCM version 7?<br>
><br>
> - can we use a CUPS RTMT to connect to CUCM or
the other way around?<br>
><br>
> - Why the different versions of RTMT don't play
nice i.e if they detect another<br>
> version will not let you install the new version
until you get rid of the old<br>
> one? Has anyone found a solution to install
multiple RTMT from different<br>
> products on the same workstation?<br>
><br>
> By default RTMT uses different directories but
even with different directories<br>
> they will not let you install multiple versions:<br>
> C:\Program Files\Cisco\Unified Communications
Manager Serviceability\ C:\Program<br>
> Files\Cisco\Presence Serviceability\JRtmt<br>
><br>
> Thanks<br>
> Ovidiu<br>
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