<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Thanks for everyone's suggestions. Turns out I forgot to upload the directory cert to the server I have web dialer running on. The reason I could log into CCMuser was because I was going to the publisher for that which had the cert loaded. Once I loaded the cert on the TFTP server (which I have running webdialer) all was good.<span><br><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>To: </b>"Paul" <asobihoudai@yahoo.com><br><b>Cc: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Thursday, March 3, 2011 5:21:48 PM<br><b>Subject: </b>Re: [cisco-voip] access to webdialer<br><br>Yup! But it doesn't hurt to try again. <br><br>Sent from my iPhone<br><br>On Mar 3, 2011, at 5:05 PM, Paul <asobihoudai@yahoo.com> wrote:<br><br>> Did you try restarting your webdialer service?<br>> <br>> <br>> <br>> ________________________________<br>> From:Lelio Fulgenzi <lelio@uoguelph.ca><br>> To:Paul <asobihoudai@yahoo.com><br>> Cc:cisco-voip@puck.nether.net<br>> Sent: Thu, March 3, 2011 1:00:49 PM<br>> Subject: Re: [cisco-voip] access to webdialer<br>> <br>> <br>> wow. this is just weird. might have to open a tac case next week when i got some <br>> <br>> time and after i get through the rest of the steps.<br>> <br>> wonder if there's a bug w/ v7.1.5bSU3<br>> <br>> ---<br>> Lelio Fulgenzi, B.A.<br>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>> Cooking with unix is easy. You just sed it and forget it. <br>> - LFJ (with apologies to Mr. Popeil)<br>> <br>> <br>> ________________________________<br>> From: "Paul" <asobihoudai@yahoo.com><br>> To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>> Cc: cisco-voip@puck.nether.net<br>> Sent: Thursday, March 3, 2011 3:53:59 PM<br>> Subject: Re: [cisco-voip] access to webdialer<br>> <br>> I never configured any of the webdialer service parameters and applied the <br>> appropriate groups/roles to end users and it worked. I did have to change the <br>> URL of course...which is necessary unless you're using DNS to resolve the <br>> cluster hostnames. . .<br>> <br>> The customer is using LDAP synchronization but I don't think that would be a <br>> block on you using webdialer unless your password is messed up.<br>> <br>> <br>> <br>> ________________________________<br>> From:Lelio Fulgenzi <lelio@uoguelph.ca><br>> To:Paul <asobihoudai@yahoo.com><br>> Cc:cisco-voip@puck.nether.net<br>> Sent: Thu, March 3, 2011 12:37:26 PM<br>> Subject: Re: [cisco-voip] access to webdialer<br>> <br>> <br>> I had a custom role, but I removed myself and added the standard one. <br>> <br>> We are using LDAP sync/auth.<br>> <br>> I haven't completed the steps in deployment as outlined below, but I figured I <br>> should be able to log in at least.<br>> <br>> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fswbdlr.html#wp1049991<br>> <br>> <br>> <br>> <br>> <br>> <br>> ---<br>> Lelio Fulgenzi, B.A.<br>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>> Cooking with unix is easy. You just sed it and forget it. <br>> - LFJ (with apologies to Mr. Popeil)<br>> <br>> <br>> ________________________________<br>> From: "Paul" <asobihoudai@yahoo.com><br>> To: "Lelio Fulgenzi" <lelio@uoguelph.ca>, cisco-voip@puck.nether.net<br>> Sent: Thursday, March 3, 2011 3:34:27 PM<br>> Subject: Re: [cisco-voip] access to webdialer<br>> <br>> 8.0.3a cluster here...no issues with customer using click to dial or web <br>> dialer... all users assigned standard ccm end users and standard CCMUSER <br>> administration roles.<br>> <br>> If you have a custom role or group, you might have to check the permissions on <br>> it or if webdialer refuses to behave, you might have to restart Tomcat... (which <br>> <br>> <br>> <br>> <br>> I had to do to get IP phone designer working incidentally)<br>> <br>> <br>> <br>> ________________________________<br>> From:Lelio Fulgenzi <lelio@uoguelph.ca><br>> To:"cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br>> Sent: Thu, March 3, 2011 12:20:54 PM<br>> Subject: [cisco-voip] access to webdialer<br>> <br>> <br>> For some reason, I can't seem to log in to webdialer with my userid/password. it <br>> <br>> <br>> <br>> <br>> <br>> works fine going into ccmuser pages. I test with the administrator account and <br>> it logs in just fine.<br>> <br>> Are there any usergroups that a user has to belong to to allow access to the <br>> webdialer?<br>> <br>> ---<br>> Lelio Fulgenzi, B.A.<br>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>> Cooking with unix is easy. You just sed it and forget it. <br>> - LFJ (with apologies to Mr. Popeil)<br>> <br>> <br>> <br><br>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip<br></div></body></html>