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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I have some Unity Connection 8.5 “informational mailboxes” that will be used with UCCE. Just a recording the queue is busy and leave a message. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It seems like for users that don’t have phones, just a voice mailbox, there should be a Device > Voicemail , rather than cheating around the DLU issues (back in that day I would make a phone that just has the phone number as the mac address and sent direct to vm but that trick now uses costly DLUs) It seams I’m back to creating a CTI Route Points for these mailboxes, which work,s but just seems odd when you explain it to a customer. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It’s like telling someone to use bungee cords to shut your car trunk, it works - but kind of odd. Eventually you think the car manufacturer would have a model with a latch for the trunk, but 5 years later all the new models don’t have the latch and your explaining the bungee cord can come in colors </rant><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Should I bother with having the customer submit a CallManager feature request for this? Seems my call forwarding from secondary lines request in 2001 didn’t make it too far <grin>…<o:p></o:p></p></div></body></html>
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