<html><body bgcolor="#FFFFFF"><div>Right, even on physical servers with 8.x</div><div><br></div><div>I had the license Mac change when just applying a su update to uccx 8.02. Got new license rehosted on this one easily and same day. </div><div><br></div><div>Also, had another client on 8.x just have theirs change when they made ldap ou change which isn't on the list. <br><br>In both cases, no answers from cisco why the license Mac changed...</div><div><br></div><div><br>On Apr 8, 2011, at 3:26 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">That’s correct. I have an MCS Server on 8.0 and it uses the License MAC<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Timonium, MD 21093
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<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
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Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
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Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Ryan Ratliff<br>
<b>Sent:</b> Friday, April 08, 2011 4:22 PM<br>
<b>To:</b> Russell Chaseling<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX Licensing<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">With UCCX I believe the licensing mac is used regardless of whether the install is on a vm or not.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">-Ryan<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Apr 8, 2011, at 3:35 PM, Russell Chaseling wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Frank,</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’m gathering that if the MAC changed UCCX is installed on VMware – if so the MAC address is a hash of the following parameters & if any one of
them is changed it will change the MAC and you will need to get your license reissued</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Time zone</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">NTP server 1</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">NIC speed (or “auto”)</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hostname</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">IP Address</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">IP Mask</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Gateway Address</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Primary DNS</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">SMTP server (or “none”)</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Certificate Information</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regards</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Russell</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><a href="mailto:cisco-voip-bounces@puck.nether.net"><a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a></a><span class="apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="apple-converted-space"> </span><b>On
Behalf Of<span class="apple-converted-space"> </span></b>Frank Wakelin<br>
<b>Sent:</b><span class="apple-converted-space"> </span>08 April 2011 16:25<br>
<b>To:</b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>[cisco-voip] UCCX Licensing</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE"> <o:p></o:p></span></p>
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<p class="MsoNormal"><strong><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;font-weight:normal">Just when I thought my 2 months of fighting with licensing were over…</span></strong><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><strong><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;font-weight:normal"> </span></strong><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><strong><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;font-weight:normal">We’ve been running UCCX 8.0 for some time now with permanent licenses, but this morning when we logged in we were receiving a license
warning message:</span></strong><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><image001.png></span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><strong><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;font-weight:normal"> </span></strong><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The license MAC address contained in our license files (9accb978<i>xxxx</i>) and this<span class="apple-converted-space"> </span><b><i>WAS</i></b><span class="apple-converted-space"> </span>the
license mac address of the UCCX primary server, but that appears to have changed. I wouldn’t think that was possible but this cisco wiki appears to state that it is:<span class="apple-converted-space"> </span><a href="http://docwiki.cisco.com/wiki/Warning:_System_running_on_grace_period_message_on_admin_login"><a href="http://docwiki.cisco.com/wiki/Warning:_System_running_on_grace_period_message_on_admin_login">http://docwiki.cisco.com/wiki/Warning:_System_running_on_grace_period_message_on_admin_login</a></a></span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I logged in to the CLI of both CCX servers, and the original MAC seems to have changed.</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-indent:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CCX Primary License MAC:<span class="apple-converted-space"> </span><b>883f1357<i>xxxx</i></b><span class="apple-converted-space"> </span>(from
CLI ‘show status’)</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-indent:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CCX Secondary License MAC:<span class="apple-converted-space"> </span><b>3cf75f1e<i>xxxx</i><span class="apple-converted-space"> </span></b>(from
CLI ‘show status’)</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’ve contacted product support about this already but I was wondering if anyone else experienced this before. Why did the license change? How many more times
can we expect the mac address to change and potentially cripple our deployment?</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D"> </span></b><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Frank Wakelin<br>
</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Senior Technical Analyst, Information Technology Services</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt">VANCOUVER AIRPORT AUTHORITY</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt">DIRECT: 604.303.4797<span class="apple-converted-space"> </span></span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:navy">| </span><span class="apple-converted-space"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt"> </span></span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt">CELL:
778.839.4693</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt"> </span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt">WEB:<span class="apple-converted-space"> </span><a href="http://www.yvr.ca/" title="http://www.yvr.ca/"><a href="http://WWW.YVR.CA">WWW.YVR.CA</a></a> | TWITTER: @YVRAIRPORT</span><span lang="EN-IE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt"><image002.jpg></span><span lang="EN-IE"><o:p></o:p></span></p>
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