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</o:shapelayout></xml><![endif]--></head><body lang=EN-IE link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Frank,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’m gathering that if the MAC changed UCCX is installed on VMware – if so the MAC address is a hash of the following parameters & if any one of them is changed it will change the MAC and you will need to get your license reissued<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> Time zone <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>NTP server 1<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>NIC speed (or “auto”) <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hostname <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>IP Address<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>IP Mask<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Gateway Address<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Primary DNS<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>SMTP server (or “none”) <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Certificate Information<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Russell<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Frank Wakelin<br><b>Sent:</b> 08 April 2011 16:25<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] UCCX Licensing<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><strong><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;font-weight:normal'>Just when I thought my 2 months of fighting with licensing were over…<o:p></o:p></span></strong></p><p class=MsoNormal><strong><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;font-weight:normal'><o:p> </o:p></span></strong></p><p class=MsoNormal><strong><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;font-weight:normal'>We’ve been running UCCX 8.0 for some time now with permanent licenses, but this morning when we logged in we were receiving a license warning message:<o:p></o:p></span></strong></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width=496 height=199 id="_x0000_i1033" src="cid:image001.png@01CBF62C.7BCBAA50" alt="Description: Description: cid:image001.png@01CBF537.86C4EC50"><strong><span style='font-family:"Calibri","sans-serif";font-weight:normal'><o:p></o:p></span></strong></span></p><p class=MsoNormal><strong><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;font-weight:normal'><o:p> </o:p></span></strong></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The license MAC address contained in our license files (9accb978<i>xxxx</i>) and this <b><i>WAS</i></b> the license mac address of the UCCX primary server, but that appears to have changed. I wouldn’t think that was possible but this cisco wiki appears to state that it is: <a href="http://docwiki.cisco.com/wiki/Warning:_System_running_on_grace_period_message_on_admin_login">http://docwiki.cisco.com/wiki/Warning:_System_running_on_grace_period_message_on_admin_login</a> </span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I logged in to the CLI of both CCX servers, and the original MAC seems to have changed.<o:p></o:p></span></p><p class=MsoNormal style='text-indent:36.0pt'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>CCX Primary License MAC: <b>883f1357<i>xxxx</i></b> (from CLI ‘show status’)<o:p></o:p></span></p><p class=MsoNormal style='text-indent:36.0pt'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>CCX Secondary License MAC: <b>3cf75f1e<i>xxxx</i> </b>(from CLI ‘show status’)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’ve contacted product support about this already but I was wondering if anyone else experienced this before. Why did the license change? How many more times can we expect the mac address to change and potentially cripple our deployment?<o:p></o:p></span></p><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></b></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Frank Wakelin<br></span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Senior Technical Analyst, Information Technology Services</span><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt'>VANCOUVER AIRPORT AUTHORITY<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt'>DIRECT: 604.303.4797 </span><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:navy'>| </span><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt'> CELL: 778.839.4693</span><span lang=EN-US style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt'>WEB: <a href="http://www.yvr.ca/" title="http://www.yvr.ca/">WWW.YVR.CA</a> | TWITTER: @YVRAIRPORT</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;letter-spacing:.5pt'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D;letter-spacing:.5pt'><img border=0 width=98 height=50 id="_x0000_i1034" src="cid:image002.jpg@01CBF62C.7BCBAA50" alt="Description: C:\Users\wakelinf\AppData\Roaming\Microsoft\Signatures\Frank Wakelin_files\image002.jpg"></span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p></div></body></html>