<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">With UCCX I believe the licensing mac is used regardless of whether the install is on a vm or not.<div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Apr 8, 2011, at 3:35 PM, Russell Chaseling wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-IE" link="blue" vlink="purple"><div class="WordSection1" style="page: WordSection1; "><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Frank,<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I’m gathering that if the MAC changed UCCX is installed on VMware – if so the MAC address is a hash of the following parameters & if any one of them is changed it will change the MAC and you will need to get your license reissued<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Time zone<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">NTP server 1<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">NIC speed (or “auto”)<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Hostname<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">IP Address<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">IP Mask<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Gateway Address<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Primary DNS<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">SMTP server (or “none”)<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Certificate Information<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Regards<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Russell<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0cm; padding-bottom: 0cm; padding-left: 0cm; "><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Frank Wakelin<br><b>Sent:</b><span class="Apple-converted-space"> </span>08 April 2011 16:25<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>[cisco-voip] UCCX Licensing<o:p></o:p></span></div></div></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><o:p> </o:p></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><strong><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-weight: normal; ">Just when I thought my 2 months of fighting with licensing were over…<o:p></o:p></span></strong></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><strong><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-weight: normal; "><o:p> </o:p></span></strong></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><strong><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-weight: normal; ">We’ve been running UCCX 8.0 for some time now with permanent licenses, but this morning when we logged in we were receiving a license warning message:<o:p></o:p></span></strong></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span><image001.png></span><strong><span style="font-family: Calibri, sans-serif; font-weight: normal; "><o:p></o:p></span></strong></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><strong><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-weight: normal; "><o:p> </o:p></span></strong></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">The license MAC address contained in our license files (9accb978<i>xxxx</i>) and this<span class="Apple-converted-space"> </span><b><i>WAS</i></b><span class="Apple-converted-space"> </span>the license mac address of the UCCX primary server, but that appears to have changed. I wouldn’t think that was possible but this cisco wiki appears to state that it is:<span class="Apple-converted-space"> </span><a href="http://docwiki.cisco.com/wiki/Warning:_System_running_on_grace_period_message_on_admin_login" style="color: blue; text-decoration: underline; ">http://docwiki.cisco.com/wiki/Warning:_System_running_on_grace_period_message_on_admin_login</a></span><o:p></o:p></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I logged in to the CLI of both CCX servers, and the original MAC seems to have changed.<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; text-indent: 36pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">CCX Primary License MAC:<span class="Apple-converted-space"> </span><b>883f1357<i>xxxx</i></b><span class="Apple-converted-space"> </span>(from CLI ‘show status’)<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; text-indent: 36pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">CCX Secondary License MAC:<span class="Apple-converted-space"> </span><b>3cf75f1e<i>xxxx</i><span class="Apple-converted-space"> </span></b>(from CLI ‘show status’)<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I’ve contacted product support about this already but I was wondering if anyone else experienced this before. Why did the license change? How many more times can we expect the mac address to change and potentially cripple our deployment?<o:p></o:p></span></div><div style="border-top-style: none; border-right-style: none; border-left-style: none; border-width: initial; border-color: initial; border-bottom-style: solid; border-bottom-color: windowtext; border-bottom-width: 1pt; padding-top: 0cm; padding-right: 0cm; padding-bottom: 1pt; padding-left: 0cm; "><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><b><span lang="EN-US" style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></b></div></div><p class="MsoNormal" style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 12pt; "><b><span lang="EN-US" style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); ">Frank Wakelin<br></span></b><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); ">Senior Technical Analyst, Information Technology Services</span><span lang="EN-US" style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); letter-spacing: 0.5pt; "><o:p></o:p></span></p><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); letter-spacing: 0.5pt; ">VANCOUVER AIRPORT AUTHORITY<o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); letter-spacing: 0.5pt; ">DIRECT: 604.303.4797<span class="Apple-converted-space"> </span></span><span lang="EN-US" style="font-size: 8pt; font-family: Arial, sans-serif; color: navy; ">| </span><span lang="EN-US" style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); letter-spacing: 0.5pt; "><span class="Apple-converted-space"> </span>CELL: 778.839.4693</span><span lang="EN-US" style="color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); letter-spacing: 0.5pt; "><o:p> </o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); letter-spacing: 0.5pt; ">WEB:<span class="Apple-converted-space"> </span><a href="http://www.yvr.ca/" title="http://www.yvr.ca/" style="color: blue; text-decoration: underline; ">WWW.YVR.CA</a> | TWITTER: @YVRAIRPORT</span><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); letter-spacing: 0.5pt; "><o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); letter-spacing: 0.5pt; "><span><image002.jpg></span></span><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0cm; margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: blue; text-decoration: underline; ">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></span></div><br></div></body></html>