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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>I imagine multicast is enabled somewhere for MOH—you’ve checked your audio source, your moh server, and your media resource groups I assume to ensure multicast is turned off?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>James Buchanan </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> Technology Manager, UC </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> <b>South Region </b></span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> Presidio Networked Solutions <br>12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a href="mailto:jbuchanan@ctiusa.com">jbuchanan@presidio.com</a><br></span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>D: 615-866-5729</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>| <b>F:</b> </span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>615-866-5781</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> | </span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a href="http://www.presidio.com/">www.presidio.com</a></span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>CCIE #25863, Voice</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><br><br></span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'><o:p></o:p></span></b></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> O'Brien, Neil [mailto:nobrien@datapac.com] <br><b>Sent:</b> Thursday, April 14, 2011 4:26 PM<br><b>To:</b> Buchanan, James; Chris Clouse<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Unicast MoH nto working out to PSTN<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>No joy guys with the suggestions but I have made progress – it gets stranger!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>I have configured my MoH as unicast, all my phones and gateways have the same MRGL and my phones are getting MoH internally. There is no multicast MoH set up. As a last resort, I configured “ccm-manager music-on-hold bind…….” even though I know it’s not multicast – and what do you know – it works?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>When I do a “show voip rtp connections” when a call is on hold, I see the source as the multicast address. What’s going on??<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Anyone have any idea?</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Buchanan, James [mailto:jbuchanan@presidio.com] <br><b>Sent:</b> 14 April 2011 03:06<br><b>To:</b> O'Brien, Neil; Chris Clouse<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Unicast MoH nto working out to PSTN<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Did you say the codec between your remote sites and your MOH server is G729? If so, try putting all your MOH in a dedicated device pool, region, etc., and set the relationship to G711. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>On the CEF thing, the other workaround for that, suggested on this forum, was to enable Duplex Streaming in the CallManager service parameters. That worked like a champ, and did not have the effect of pegging the CPU on the router.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>James Buchanan </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> Technology Manager, UC </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> <b>South Region </b></span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> Presidio Networked Solutions <br>12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a href="mailto:jbuchanan@ctiusa.com">jbuchanan@presidio.com</a><br></span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>D: 615-866-5729</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>| <b>F:</b> </span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>615-866-5781</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> | </span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a href="http://www.presidio.com/">www.presidio.com</a></span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>CCIE #25863, Voice<o:p></o:p></span></b></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>O'Brien, Neil<br><b>Sent:</b> Wednesday, April 13, 2011 4:59 PM<br><b>To:</b> Chris Clouse<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Unicast MoH nto working out to PSTN<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Thanks for the reply Chris, no joy I’m afraid. Disabled CEF and same results.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Chris Clouse [mailto:Chris.Clouse@cdw.com] <br><b>Sent:</b> 13 April 2011 22:43<br><b>To:</b> O'Brien, Neil<br><b>Subject:</b> RE: Unicast MoH nto working out to PSTN<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>CSCtl21854(CSC.sys,new,cdetsbsi)Unicast MoH fails if CEF is enabled</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='color:black'>~Chris</span></b><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>O'Brien, Neil<br><b>Sent:</b> Wednesday, April 13, 2011 4:30 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Unicast MoH nto working out to PSTN<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hi Guys,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE>I’m having an odd issue. I’m unable to get Unicast MoH working for PSTN calls. I’ve got my MoH server in a device pool to control MoH at g729 between my different sites. If I configure MMoH and configure the gateway to use MTP it seems to work but this has a knock on effect for transferring to remote sites over g729.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE>Unicast MoH works fine internally. I have the MoH media resources in an MRGL that’s assigned to the phones and H323 gateway. When I put a PSTN call on hold, I get silence (not ToH). If I do a “show call active voice” I can see the packet count increase which would suggest to me that the gateway is getting the stream but not passing it on. The VG is a 2951 with IOS 15.0(1)M4<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE>Is there anything strange with 2900 or IOS 15?? I’ve used the same configuration for other sites but they’ve had 2800 with IOS 12X.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE>I’m kind of going around in circles at this stage so any pointers would be appreciated,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE>Neil<o:p></o:p></span></p></div></body></html>